Took an extremely long time in the drive thru without the line moving, except once. I left and went to another fast food restaurant where I was immediately serviced. I called a Cleveland resident to tell them about their Burger King (since they gave me the directions to it) and they said it’s always very slow like that at this location. Thought I’d write a review so that the corporate managers can see and resolve this so they don’t repeatedly lose customers daily, due to the poor service.
Service: 1
Kierre Scott
Do not be open 24hrs
Service: 1
Kevin Nelson
It's literally my favorite fast food restaurant but this location is so terrible. I'm praying I don't get food poisoning from the one bite I took out of the sandwich. It was dry, burnt, and tasted awful. I feel like the meat was under a light warmer for hours not to mention where is the cheese I ordered with it? Terrible. Manager was rude and I straight up told them I didn't want it replaced. I just wanted to let them know it was terrible.
Atmosphere: 1
Food: 1
Service: 1
Ashley Britt
👍🏻👍🏻👍🏻💯
Atmosphere: 5
Food: 5
Service: 5
Michael Ervin
SErvice bad
Mallory Farris
The men’s bathroom had some kind of bodily fluid everywhere. The women’s bathroom sink was hanging on the wall with nothing but hopes and dreams. The coke machine and counter by it were covered in ants. Then they also kept forgetting our fries.
Atmosphere: 1
Food: 1
Service: 2
Glenn Bruno
The Honey Mustard wraps is slappin lol. Need a 4 pack to get right lol
Atmosphere: 5
Food: 5
Service: 5
Jim Nelson
Cashier, manager and other employees using very vulgar language between each other while taking my order. On top of them being extremely slow.
Atmosphere: 1
Food: 3
Service: 1
Wilson Hayes
Customer Services is terrible nothin change don’t speak at the window just pass you your food
Mary Griffin
Screaming between employees when taking my order. Fussing and arguing. Then when I reached the window they didn’t have what I ordered. Told me to pull in parking lot and they would bring my other food. Had to ask for a refund since they had already collected for my order. Shame shame shame
They have bad customer service just because they didn’t hear me on the mic. They had an attitude. I told them that it was ok because they deleted my order. I said it in a nice way. You all having a stress day it’s ok. This one girl got loud with me. And all I was doing was begin nice !!!
Frank Jones
Omg 😲 they are selling impossible burgers with regular beef here. If you are eating a healthy lifestyle this is not the restaurant for us. planted base eaters do not order from this Burger King. They must have been out of plant based meat or didn't feel like giving the right food.
Took an extremely long time in the drive thru without the line moving, except once. I left and went to another fast food restaurant where I was immediately serviced. I called a Cleveland resident to tell them about their Burger King (since they gave me the directions to it) and they said it’s always very slow like that at this location. Thought I’d write a review so that the corporate managers can see and resolve this so they don’t repeatedly lose customers daily, due to the poor service.
Service: 1
Do not be open 24hrs
Service: 1
It's literally my favorite fast food restaurant but this location is so terrible. I'm praying I don't get food poisoning from the one bite I took out of the sandwich. It was dry, burnt, and tasted awful. I feel like the meat was under a light warmer for hours not to mention where is the cheese I ordered with it? Terrible. Manager was rude and I straight up told them I didn't want it replaced. I just wanted to let them know it was terrible.
Atmosphere: 1
Food: 1
Service: 1
👍🏻👍🏻👍🏻💯
Atmosphere: 5
Food: 5
Service: 5
SErvice bad
The men’s bathroom had some kind of bodily fluid everywhere. The women’s bathroom sink was hanging on the wall with nothing but hopes and dreams. The coke machine and counter by it were covered in ants. Then they also kept forgetting our fries.
Atmosphere: 1
Food: 1
Service: 2
The Honey Mustard wraps is slappin lol. Need a 4 pack to get right lol
Atmosphere: 5
Food: 5
Service: 5
Cashier, manager and other employees using very vulgar language between each other while taking my order. On top of them being extremely slow.
Atmosphere: 1
Food: 3
Service: 1
Customer Services is terrible nothin change don’t speak at the window just pass you your food
Screaming between employees when taking my order. Fussing and arguing. Then when I reached the window they didn’t have what I ordered. Told me to pull in parking lot and they would bring my other food. Had to ask for a refund since they had already collected for my order. Shame shame shame
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Good food
They have bad customer service just because they didn’t hear me on the mic. They had an attitude. I told them that it was ok because they deleted my order. I said it in a nice way. You all having a stress day it’s ok. This one girl got loud with me. And all I was doing was begin nice !!!
Omg 😲 they are selling impossible burgers with regular beef here. If you are eating a healthy lifestyle this is not the restaurant for us. planted base eaters do not order from this Burger King. They must have been out of plant based meat or didn't feel like giving the right food.
Atmosphere: 4
Food: 1
Service: 4
Vegetarian options: Impossible Whopper
Parking: Plenty of parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings
Vegetarian options: Impossible Whopper
Parking: Plenty of parking
Kid-friendliness: Yes
Wheelchair accessibility: Yes
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Onion Rings
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