Jack's
502 North St, Cleveland
(662) 846-8679
Recent Reviews
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Just pulled up at Jack's, first time there ever. I don't live in town so it's something new to me. I wanted lunch food but the outside menu was still on breakfast. So I had to look at the menu that was closeer to the passenger side. I asked the order taker to give me a min to look over the menu, a few seconds later she asks, "are you ready"? I replied, "I'm still looking at the menu" and then she asks, "do you want a paper menu to look at and then come back to the speaker"? I told her I didn't think it was an issue because I'm the only car in line. She replies, we're on a timer? So basically y'all rush customers to order because y'all are on a time frame? The old me said go inside, blah blah. The new me said drive off and that's what I did. I'll never attempt to go again. She'll ruin a business. Do better!!
Service: 1
Did it online order fix ASAP then when I checked out it said it had been changed to 1 hour I couldn't get it to change but remember what they had told me before that that's the way it does it but you can pick it up anytime. Went straight to the store mentioned online order she went over to the the little thing and pulled it off and started working on it still took a little while I added mac and cheese she started waiting on the other people before she finished me finally another lady helped me
But I can see why it stays so empty and that's so sad cuz I used to go to Jack's all over Alabama before they came to Mississippi
Atmosphere: 4
Food: 4
Service: 3
Jacks has become my new favorite drive-through when I'm traveling home.
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Bigger Jack Combo
Food was good and hot. Only thing kinda weird to me is they use butter salt on the fries which makes them a problem for a person with high
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chicken Finger Dinner 4pc, Burger and Fries
Order the breakfast special and the lady said at the window….they didn’t have any grits. So I asked….how long before they have some more she barely opened her mouth. And still she didn’t say anything else but I could hear her talking with someone else in the background with a huge conversation. I see why this place isn’t getting any business…. It’s the employees
Rude worker slow timing
Atmosphere: 3
Food: 4
Service: 1
Great dinner but this is not why I’m giving a review the young lady at the window was very polite she said yes ma’am no ma’am and thank you she even asked me how my day was going and she even said have a blessed day I was not able too catch her name but she is a darkskin pretty young lady
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Fried Chicken 2pc with Biscuit, Big Jack Combo
Pretty good burger
Parking: We can park all around the restaurant
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chicken Sandwich, Burger and Fries
HORRIBLE FOOD, ORDER WRONG
My first time ever eating jacks food which I ate chicken. It was ok is all I can say. Nothing to make me want to rush back to.
Atmosphere: 4
Food: 3
Service: 4
Restaurantji Recommends
Their breakfast is good. Went there the other morning for grits only after I made it home I discovered hair in my bowl. SMH glad I only paid about $1.47 .
Food: 1
Service: 4
Recommended dishes: Grits
Bad service!! Rude workers!! Especially the workers who work the drive through window!! Never gets orders right!! This place sucks !!! Should be out of business already!! Or rude workers should be fired!! I didn’t even receive my food just fries !
First time to visit Jack's and I'm very glad I did! Awesome food for a great price! Friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, French Fries
This place really does need new staff members.. I've been here three times in the last month and every time I come in, I stand up there for at least 10 minutes before someone takes my order. Not only that..they were gossiping about the most ignorant things as I was standing there WAITING. the food however was delicious.
Atmosphere: 4
Food: 3
Service: 1
Dirty. No sugar salt or pepper available. Grits were good. The rest. Well.
Atmosphere: 1
Food: 2
Service: 4
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