Poor customer service. Stand at the counter for 5-10 minutes before anyone attends to you.?? Ridiculous. I tried to inform them I would pick up my order inside rather than the drive through, to minimize confusion.
Luke Dilatush
Placed my order in the restaurant at 1:33pm… a club sandwich and chips. At 2:03pm went to the counter and politely asked what the hold up was and was told it wasn’t ready. Sandwich finally arrived at 2:13pm and was sloppily done. The girl that brought it out gave a complimentary cookie that must have been baked the month before. Horrible experience. Won’t be returning. EVER.
stephanie farris
Alycia was extremely helpful when we had a glitch with our online order. She went above and beyond to help! The staff was kind and helpful
Service: 5
Joyce Juitt
Food is delicious.
Mary Doe
I have not received food to be able to review it. I ordered online and had issues, so I attempted to contact the store to double check they got the order and to ask for plasticware since I am in a hotel. After fighting with the AI that answers, I was sent to a customer service rep that isn't even in the same state! The rep was not able to contact the store, so I sit here waiting for food that may or may not show up. Very frustrating, what the heck happened to the personal customer experience? If you want me to order from your business again, you will need to make some changes!
Service: 1
Stacy Davis
I placed an order Sunday afternoon. Half the order was left out of the box. Later I checked my debit card and they charged me twice for that order. I called the location in Cleveland, MS. I was hung up on 2 times and then told a manager did not have time to talk to me. TERRIBLE CUSTOMER SERVICE!!!!!!
Service: 1
Timothy Wilson
UberEats on the move
Dorothy Harvey
We waited to order for over 10 minutes and finally just left. Very rude staff.
Dianna Rushing
Do not go through pickup window because they don’t look at ur ticket I paid for extra topping did not put in the bag even left off one topping but my bag was sitting on shelf waiting but not right
Check your order before you leave. They’re 50/50 on whether or not all of your items will be in the bag. When they get the order right the food is good!
Kristin Mecha
We went here for lunch. Sorry excuse for a restaurant when you spend 50.00 on sandwiches and leave still hungry because you couldn’t eat the food you were served. Some of the sandwiches came out different from what was ordered. It was sent back to get the correct sandwich. ( ordered grilled chicken sandwich and was served chicken salad sandwich). We waited forever for 4 sandwiches and potatoes and salad. I have an allergy to dairy and informed the lady while ordering that I was allergic to dairy and needed my sandwich to come with no cheese. When we finally got our correct order, my sandwich contained cheese. Never mind I guess that I have an allergy to dairy. The baked potatoes were ice cold. The sandwich contained one piece of meat and very skimpy portions. One plate contained a hair and another plate contained a string. Never ever again will I return and you should do yourself a favor and take your money elsewhere to eat. If I could give this place a 0 star, I would and that’s generous.
Food: 1
Service: 1
Kristin Walker
We went here for lunch. Sorry excuse for a restaurant when you spend 50.00 on sandwiches and leave still hungry because you couldn’t eat the food you were served. Some of the sandwiches came out different from what was ordered. It was sent back to get the correct sandwich. ( ordered grilled chicken sandwich and was served chicken salad sandwich). We waited forever for 4 sandwiches and potatoes and salad. I have an allergy to dairy and informed the lady while ordering that I was allergic to dairy and needed my sandwich to come with no cheese. When we finally got our correct order, my sandwich contained cheese. Never mind I guess that I have an allergy to dairy. The baked potatoes were ice cold. The sandwich contained one piece of meat and very skimpy portions. One plate contained a hair and another plate contained a string. Never ever again will I return and you should do yourself a favor and take your money elsewhere to eat. If I could give this place a 0 star, I would and that’s generous.
Food: 1
Service: 1
Derrick Simmons
It's a pleasant place to eat and very clean. Food is wonderful and just a great place to relax and talk over some outstanding food and service ??
Atmosphere: 5
Food: 5
Service: 5
Ledger Parham
Their sweet too is absolutely always amazing! The service is fast, and there is basically never a line, simple to order and drive off. The look and vibes the place gives, is amazing!
Very friendly, clean and quick service.
Atmosphere: 5
Food: 5
Service: 5
Poor customer service.
Stand at the counter for 5-10 minutes before anyone attends to you.??
Ridiculous.
I tried to inform them I would pick up my order inside rather than the drive through, to minimize confusion.
Placed my order in the restaurant at 1:33pm… a club sandwich and chips. At 2:03pm went to the counter and politely asked what the hold up was and was told it wasn’t ready. Sandwich finally arrived at 2:13pm and was sloppily done. The girl that brought it out gave a complimentary cookie that must have been baked the month before. Horrible experience. Won’t be returning. EVER.
Alycia was extremely helpful when we had a glitch with our online order. She went above and beyond to help! The staff was kind and helpful
Service: 5
Food is delicious.
I have not received food to be able to review it. I ordered online and had issues, so I attempted to contact the store to double check they got the order and to ask for plasticware since I am in a hotel. After fighting with the AI that answers, I was sent to a customer service rep that isn't even in the same state! The rep was not able to contact the store, so I sit here waiting for food that may or may not show up. Very frustrating, what the heck happened to the personal customer experience? If you want me to order from your business again, you will need to make some changes!
Service: 1
I placed an order Sunday afternoon. Half the order was left out of the box. Later I checked my debit card and they charged me twice for that order. I called the location in Cleveland, MS. I was hung up on 2 times and then told a manager did not have time to talk to me. TERRIBLE CUSTOMER SERVICE!!!!!!
Service: 1
UberEats on the move
We waited to order for over 10 minutes and finally just left. Very rude staff.
Do not go through pickup window because they don’t look at ur ticket I paid for extra topping did not put in the bag even left off one topping but my bag was sitting on shelf waiting but not right
Food: 2
Service: 1
Restaurantji Recommends
Check your order before you leave. They’re 50/50 on whether or not all of your items will be in the bag. When they get the order right the food is good!
We went here for lunch. Sorry excuse for a restaurant when you spend 50.00 on sandwiches and leave still hungry because you couldn’t eat the food you were served. Some of the sandwiches came out different from what was ordered. It was sent back to get the correct sandwich. ( ordered grilled chicken sandwich and was served chicken salad sandwich). We waited forever for 4 sandwiches and potatoes and salad. I have an allergy to dairy and informed the lady while ordering that I was allergic to dairy and needed my sandwich to come with no cheese. When we finally got our correct order, my sandwich contained cheese. Never mind I guess that I have an allergy to dairy. The baked potatoes were ice cold. The sandwich contained one piece of meat and very skimpy portions. One plate contained a hair and another plate contained a string. Never ever again will I return and you should do yourself a favor and take your money elsewhere to eat. If I could give this place a 0 star, I would and that’s generous.
Food: 1
Service: 1
We went here for lunch. Sorry excuse for a restaurant when you spend 50.00 on sandwiches and leave still hungry because you couldn’t eat the food you were served. Some of the sandwiches came out different from what was ordered. It was sent back to get the correct sandwich. ( ordered grilled chicken sandwich and was served chicken salad sandwich). We waited forever for 4 sandwiches and potatoes and salad. I have an allergy to dairy and informed the lady while ordering that I was allergic to dairy and needed my sandwich to come with no cheese. When we finally got our correct order, my sandwich contained cheese. Never mind I guess that I have an allergy to dairy. The baked potatoes were ice cold. The sandwich contained one piece of meat and very skimpy portions. One plate contained a hair and another plate contained a string. Never ever again will I return and you should do yourself a favor and take your money elsewhere to eat. If I could give this place a 0 star, I would and that’s generous.
Food: 1
Service: 1
It's a pleasant place to eat and very clean. Food is wonderful and just a great place to relax and talk over some outstanding food and service ??
Atmosphere: 5
Food: 5
Service: 5
Their sweet too is absolutely always amazing! The service is fast, and there is basically never a line, simple to order and drive off. The look and vibes the place gives, is amazing!
Atmosphere: 5
Food: 5
Service: 5
Loading...