We placed a family order of $63. When I arrived to pick up the order they said they couldn't break a $100. They didn't have $37 in cash to break change?? They didn't even provide marinara for the order. They tried to charge me extra when I asked.
We didn't eat the hot wings. The garlic parmasean sauce was broken and separated at the bottom of the container.
Two of us got sick after eating.
Atmosphere: 1
Food: 1
Service: 1
Christy Simily
Better then little ceasers but more expensive
Food: 4
Service: 4
Desmond Hunter
Nobody here wears a hairnet. Upon ordering my food I saw this older lady with grey hair pulling food out of the oven and smelling it, almost putting her nose over into the pizza. I simply asked for a refund.. even the lady handling the food wasn’t wearing gloves. Just touching her phone and people food. Do not eat from there
Atmosphere: 1
Food: 1
Service: 1
Lashanda Usry
Good food
Atmosphere: 5
Food: 5
Service: 5
April Hassan
Havent had pizza HUT in YEARS! placed an order online today to be picked up at 230. Well only the drive through is open and the line was so long the police was sitting in the turning lane to keep ppl from blocking the highway tryna get in. So I just kept circling and still could never get in. Couldnt get ahold of anyone at the store to issue a refund so I had to go online file a claim now I gotta wait 1-3 biz days just for someone to reach out to me about it...then I'm sure it's another 3-5 biz days just to get my money bk. I will never spend another dollar at pizza hut. The whole experience is just ridiculous
Diane Lemons
I Luv Pizza Hut, I was So Happy They Reopened. Today was the 1st time my bread/crust wasn't cooked all the way through. I pd for extra bacon I counted a couple of tiny pieces. Maybe Because 9f the holiday but it was very disappointing 😞
Food: 2
Service: 4
Long Seals
We called to order some food and when we got there there was NO FOOD👎👎👎
Service: 1
Nailah seals
We ordered pizza and wait 35 minutes for it and never got the pizza because they said they never took our order.👎🏾👎🏾
Service: 1
R. S.
I haven't eaten Pizza Hut or at this location in years, and I see why they don't have as many customers anymore. It needs to go out of business. It's not just this location, but several. It's a corporate issue that's probably cutting corners, which result in poor food quality and many franchises suffer in ratings. The sausage doesn't taste like real sausage anymore, or any meat for the matter that doesn't taste really like it's authentic. It makes you wonder WTH you're eating...it has a nasty after taste..I will do a detox to get this out of my body (I know TMI, but I digress)...Pizza Hut is not like it used to be back in the 80s and early 90s...I see why Lost Pizza stays packed with customers...I knew something might have been wrong when you really don't see it packed like it used to be...it's probably safer and cheaper to make your own pizza nowadays that's much healthier and tastier.
Food: 1
Recommended dishes: Meat Pizza
Chantrice Stasher
I can't answer of atmosphere. The lobby at the location I went to is closed for renovation.
We placed an order via the app for the dinner box with a meat lovers pizza, cheese sticks, and cinnamon sticks. We had the order delivered. Once we started to eat the pizza we noticed it had no meat nor sauce. Called Pizza Hut and spoke with Marvin, he stated the order said, and I quote, "Meat lovers minus all the meats and sauce!" I said sir why would we order "Meat lovers and take off all the meat, would we just order a cheese pizza!" He said it happens all the time. So I hung up.
I had my son check the app to make sure. I called back and told Mr. Marvin the app didn't show we asked for a Meat Lovers with no meat. He said well it happens all the time. So I replied so can it possibly be a glitch, he said yes, but I can't do anything about it.
To even say, it happens all the time makes absolutely no since at all.
Atmosphere: 1
Food: 2
Service: 1
Timothy Wilson
UberEats on the move!
Sharone Bolden
Went in this evening and witnessed the employer fixing the pizza with his BARE UNGLOVED HAND. He was sprinkling the pepperoni and sausage on the pizza to be exact. I canceled my order and left!
Carolyn
Everything I orders was burnt except the boneless wings. I waited an hour for food. Never again. Employees need training on how to cook and address customers. No apology or anything for the wait. I will never order here again.
Delia L. Bolden
I spent almost $50 for some pizza on 8/12/2024 at Pizza Hut in Cleveland, Ms. And when I drive 15 minutes home to eat lunch with my family, out of 4 pizzas, only one was not burnt. The crust was burnt on the other 3 pizzas.. Y'all could just shut down and not operate anymore!
We placed a family order of $63. When I arrived to pick up the order they said they couldn't break a $100. They didn't have $37 in cash to break change?? They didn't even provide marinara for the order. They tried to charge me extra when I asked.
We didn't eat the hot wings. The garlic parmasean sauce was broken and separated at the bottom of the container.
Two of us got sick after eating.
Atmosphere: 1
Food: 1
Service: 1
Better then little ceasers but more expensive
Food: 4
Service: 4
Nobody here wears a hairnet. Upon ordering my food I saw this older lady with grey hair pulling food out of the oven and smelling it, almost putting her nose over into the pizza. I simply asked for a refund.. even the lady handling the food wasn’t wearing gloves. Just touching her phone and people food. Do not eat from there
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
Havent had pizza HUT in YEARS! placed an order online today to be picked up at 230. Well only the drive through is open and the line was so long the police was sitting in the turning lane to keep ppl from blocking the highway tryna get in. So I just kept circling and still could never get in. Couldnt get ahold of anyone at the store to issue a refund so I had to go online file a claim now I gotta wait 1-3 biz days just for someone to reach out to me about it...then I'm sure it's another 3-5 biz days just to get my money bk.
I will never spend another dollar at pizza hut. The whole experience is just ridiculous
I Luv Pizza Hut, I was So Happy They Reopened. Today was the 1st time my bread/crust wasn't cooked all the way through. I pd for extra bacon I counted a couple of tiny pieces. Maybe Because 9f the holiday but it was very disappointing 😞
Food: 2
Service: 4
We called to order some food and when we got there there was NO FOOD👎👎👎
Service: 1
We ordered pizza and wait 35 minutes for it and never got the pizza because they said they never took our order.👎🏾👎🏾
Service: 1
I haven't eaten Pizza Hut or at this location in years, and I see why they don't have as many customers anymore. It needs to go out of business. It's not just this location, but several. It's a corporate issue that's probably cutting corners, which result in poor food quality and many franchises suffer in ratings. The sausage doesn't taste like real sausage anymore, or any meat for the matter that doesn't taste really like it's authentic. It makes you wonder WTH you're eating...it has a nasty after taste..I will do a detox to get this out of my body (I know TMI, but I digress)...Pizza Hut is not like it used to be back in the 80s and early 90s...I see why Lost Pizza stays packed with customers...I knew something might have been wrong when you really don't see it packed like it used to be...it's probably safer and cheaper to make your own pizza nowadays that's much healthier and tastier.
Food: 1
Recommended dishes: Meat Pizza
I can't answer of atmosphere. The lobby at the location I went to is closed for renovation.
Food: 5
Service: 5
Restaurantji Recommends
We placed an order via the app for the dinner box with a meat lovers pizza, cheese sticks, and cinnamon sticks. We had the order delivered. Once we started to eat the pizza we noticed it had no meat nor sauce. Called Pizza Hut and spoke with Marvin, he stated the order said, and I quote, "Meat lovers minus all the meats and sauce!" I said sir why would we order "Meat lovers and take off all the meat, would we just order a cheese pizza!" He said it happens all the time. So I hung up.
I had my son check the app to make sure. I called back and told Mr. Marvin the app didn't show we asked for a Meat Lovers with no meat. He said well it happens all the time. So I replied so can it possibly be a glitch, he said yes, but I can't do anything about it.
To even say, it happens all the time makes absolutely no since at all.
Atmosphere: 1
Food: 2
Service: 1
UberEats on the move!
Went in this evening and witnessed the employer fixing the pizza with his BARE UNGLOVED HAND. He was sprinkling the pepperoni and sausage on the pizza to be exact. I canceled my order and left!
Everything I orders was burnt except the boneless wings. I waited an hour for food. Never again. Employees need training on how to cook and address customers. No apology or anything for the wait. I will never order here again.
I spent almost $50 for some pizza on 8/12/2024 at Pizza Hut in Cleveland, Ms. And when I drive 15 minutes home to eat lunch with my family, out of 4 pizzas, only one was not burnt. The crust was burnt on the other 3 pizzas.. Y'all could just shut down and not operate anymore!
Atmosphere: 2
Food: 2
Service: 2
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