Disappointing experience this Chinese Sakura Buffet. Hidden 10% tip without consent, subpar food, and an additional 3% fee for card payments. Unacceptable practices. Review your bill carefully before paying. Would not recommend."
Dorvane Mbouya Kuete
I was extremely disappointed here. Worse experience ever. The restaurant has a hidden 10% "gratis" tip imposed on customers without asking for permission, which I believe is unacceptable. Tips should be optional and left up to the customer's discretion based on their satisfaction with the service and food.To make matters worse, the food wasn't even good the way I wanted it. And if you pay with a debit or credit card, they tack on an additional 3% fee in the name of the credit card company! I've never heard of credit card companies imposing fees on customers in a restaurant before. It's outrageous!I strongly encourage all customers to carefully review their bills before paying to avoid these unnecessary charges. Overall, my experience at Chinese Sakura Buffet was a complete disappointment, and I would not recommend it to anyone.
Food: 1
Sonya Pearson
Wasn’t good and waitress didn’t come to check on us. Will not be back
Rose Bell
I was so.happy.and ready for a.hot Meal and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Broccoli Chinese Fried Rice, Japanese Soup of the Day, Egg Drop Soup and Noodles
Angie Campbell
Food was way off from what it used to be. Probably won't go back after this.
I enjoyed the clean buffet line. The food is good & fresh. ? Check out the receipt to see the price. ???
Atmosphere: 5
Food: 5
Service: 5
Only Chinese food in the area worth a drive to eat.
Wheelchair accessibility: Had no problem getting into building with power chair and was able to easily maneuver buffet, dining area, and restroom
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Sushi Appetizer, Orange Chicken Teriyaki Chicken Sushi, Egg Roll, Fried Chicken, Chicken Egg Foo Young, Beef w Mushroom, Fried Shrimp, Crab Rangoon
This Is One Of the best Hibachi / chinnese buffets you ever want to come the atmosphere, and food and service were great.
Atmosphere: 5
Food: 5
Service: 5
I enjoyed myself
I love the stir fry
Atmosphere: 4
Food: 4
Service: 4
Food's not very good. $3 a plate extra charge if you don't eat all the food and 3% charge for using a credit or debit card
Atmosphere: 3
Food: 1
Service: 4
They have really good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Nice atmosphere great food
Atmosphere: 5
Food: 5
Service: 5
Family Reunion lunch with the Johns family.
Best to go at the start of Lunch or the Dinner time.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Sushi Appetizer, Teriyaki Chicken Broccoli Chinese Fried Rice
Very good food
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
Disappointing experience this Chinese Sakura Buffet. Hidden 10% tip without consent, subpar food, and an additional 3% fee for card payments. Unacceptable practices. Review your bill carefully before paying. Would not recommend."
I was extremely disappointed here. Worse experience ever. The restaurant has a hidden 10% "gratis" tip imposed on customers without asking for permission, which I believe is unacceptable. Tips should be optional and left up to the customer's discretion based on their satisfaction with the service and food.To make matters worse, the food wasn't even good the way I wanted it. And if you pay with a debit or credit card, they tack on an additional 3% fee in the name of the credit card company! I've never heard of credit card companies imposing fees on customers in a restaurant before. It's outrageous!I strongly encourage all customers to carefully review their bills before paying to avoid these unnecessary charges. Overall, my experience at Chinese Sakura Buffet was a complete disappointment, and I would not recommend it to anyone.
Food: 1
Wasn’t good and waitress didn’t come to check on us. Will not be back
I was so.happy.and ready for a.hot Meal and
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Teriyaki Chicken Broccoli Chinese Fried Rice, Japanese Soup of the Day, Egg Drop Soup and Noodles
Food was way off from what it used to be. Probably won't go back after this.
Atmosphere: 3
Food: 2
Service: 5
Loading...