We ordered the shrimp dip and it came out like a soup. We ordered cheese and broccoli soup and it came to the table ice cold. They took the soup back and when it was brought back it was still cool. I ordered the Cleveland grilled cheesesteak and they came back to tell me they weren’t doing any grilled meats so I had to order something else. When that sandwich came the menu said the spinach was tossed with a pesto mayo which it didn’t have. My mom’s BLT had no mayo on it. The tomato on my sandwich had the spot where the stem was attached. Terrible food since it’s been bought out and servers have attitudes when you tell them something’s wrong! Will never return!!
Atmosphere: 1
Food: 1
Service: 2
Courtney Hall
After five years of consistent visits, we had a lunch today that was unlike anything we have previously had. It started when we tried to order our meal at the same time we ordered our drinks and were told we would have to wait. We ordered pizzas that came with no sauce and no basil, we ordered cake that came in three different sizes, but the staff insisted they were all the same size so we sent two back and finally, when a manager came to our table, she was not interested at all in our concerns. She actually told us all the cake slices had to be equal because of the tool used to cut them. Right before she came over another staff member was kindly going to replace our cake because the person cutting was apparently new. This was stopped by the manager. She completely ignored our issues with a pizza that we have had multiple times and knew exactly what should be on the pizza. After almost an hour waiting for food we still had an item missing. The restaurant was by no means full. I completely understand having an off day, but what I don’t understand is how truly uninterested the staff was when we questioned why things we had ordered many, many times were completely different and not at all the the quality we have had in previous visits. Please do better when problems arise and put some quality control in place. We are usually a party of 6-8 people, some local and some who travel to Cleveland weekly for work. We want to be able to enjoy what was previously one of our favorite places.
Atmosphere: 4
Food: 1
Service: 1
Courtney Morton Hall
After five years of consistent visits, we had a lunch today that was unlike anything we have previously had.
It started when we tried to order our meal at the same time we ordered our drinks and were told we would have to wait. We ordered pizzas that came with no sauce and no basil, we ordered cake that came in three different sizes, but the staff insisted they were all the same size so we sent two back and finally, when a manager came to our table, she was not interested at all in our concerns. She actually told us all the cake slices had to be equal because of the tool used to cut them. Right before she came over another staff member was kindly going to replace our cake because the person cutting was apparently new. This was stopped by the manager. She completely ignored our issues with a pizza that we have had multiple times and knew exactly what should be on the pizza.
After almost an hour waiting for food we still had an item missing. The restaurant was by no means full.
I completely understand having an off day, but what I don’t understand is how truly uninterested the staff was when we questioned why things we had ordered many, many times were completely different and not at all the the quality we have had in previous visits. Please do better when problems arise and put some quality control in place. We are usually a party of 6-8 people, some local and some who travel to Cleveland weekly for work. We want to be able to enjoy what was previously one of our favorite places.
Chris Crews
It took over an hour to get our food
Atmosphere: 3
Food: 4
Service: 2
john barrier
Food was clean. Service was good. Restrooms were clean and odor free.
Atmosphere: 5
Food: 5
Service: 5
Thypence Jenkins
I had the rueben sandwich with fries, the sandwich was a bit dry even with sauerkraut the fries were nicely seasoned. I also had the carrot cake it was really good and moist. Overall, okay but a bit overpriced.
Atmosphere: 5
Food: 4
Service: 5
Allison Harris
Arrived at 11:20 am with our party. Some of the food was finally brought to the table at just before 1pm. Half of the plates were wrong, not remotely the same order. I left without a plate because the kitchen “missed it” we finally left at 1:30, still hungry. Horrible
Atmosphere: 1
Food: 1
Service: 1
Doug Wasson
Ordered two plate lunches, after waiting over a half hour we decided to leave, our waitress never acknowledged us until we got up. At least she comped the drinks.
COCO CHARLESTON “COCO” KEATON
GOOD FOOD COCO BISHOP CHARLESTON KEATON
Atmosphere: 5
Food: 5
Service: 5
Carmen Osborne
I liked the restaurant’s aesthetic but the menu was basic. The wasn’t that great either.
Wife and I had the muffuletta and club for lunch, both were 😋! Always a nice stop for lunch in Cleveland, Riley was an excellent server 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup \u0026 Salad
Jack Nowell
After visiting this place I suggest you to go elsewhere for this over priced dining. When entering the ragged parking lot, the girl at the entrance was to seat us. She was busy talking on her phone so we walked by. Then she hurried to seat us. The waitress came after she finished her phone texting. Ordered and saw our food sitting on the counter while she talked to another person then used her phone again all the time with her back to everyone. She delivered the food. Soup cold. As we ate a smiling girl about 12 came around asking if we needed anything serveral times. The waitress was so busy on her phone as well as the girl at the entrance to seat all. Finally after the 12 yr old helped us the waitress came with the bill. 30.25. So I put 40.25 on the tray. Later she came picked it up and retuend with a 10 bill. SHE EXPECTED US TO LEAVE HER THE 10. Her attitude was HORRILE. Then back to her phone. We will NEVER return here EVER Again. Owner hires people who have bad attitudes and EXPECT you to pay and tip for horrible service. Hire the 12 yr old.
Atmosphere: 4
Food: 4
Service: 5
Owen Peppmuller
Came here for lunch on a Sunday trip with a party of five, got seated when we entered. Waiter come immediately for drinks. Took about ~25 minutes for meals to come out. Food was good, waiter was nice and efficient.
We ordered the shrimp dip and it came out like a soup. We ordered cheese and broccoli soup and it came to the table ice cold. They took the soup back and when it was brought back it was still cool. I ordered the Cleveland grilled cheesesteak and they came back to tell me they weren’t doing any grilled meats so I had to order something else. When that sandwich came the menu said the spinach was tossed with a pesto mayo which it didn’t have. My mom’s BLT had no mayo on it. The tomato on my sandwich had the spot where the stem was attached. Terrible food since it’s been bought out and servers have attitudes when you tell them something’s wrong! Will never return!!
Atmosphere: 1
Food: 1
Service: 2
After five years of consistent visits, we had a lunch today that was unlike anything we have previously had.
It started when we tried to order our meal at the same time we ordered our drinks and were told we would have to wait. We ordered pizzas that came with no sauce and no basil, we ordered cake that came in three different sizes, but the staff insisted they were all the same size so we sent two back and finally, when a manager came to our table, she was not interested at all in our concerns. She actually told us all the cake slices had to be equal because of the tool used to cut them. Right before she came over another staff member was kindly going to replace our cake because the person cutting was apparently new. This was stopped by the manager. She completely ignored our issues with a pizza that we have had multiple times and knew exactly what should be on the pizza.
After almost an hour waiting for food we still had an item missing. The restaurant was by no means full.
I completely understand having an off day, but what I don’t understand is how truly uninterested the staff was when we questioned why things we had ordered many, many times were completely different and not at all the the quality we have had in previous visits. Please do better when problems arise and put some quality control in place. We are usually a party of 6-8 people, some local and some who travel to Cleveland weekly for work. We want to be able to enjoy what was previously one of our favorite places.
Atmosphere: 4
Food: 1
Service: 1
After five years of consistent visits, we had a lunch today that was unlike anything we have previously had. It started when we tried to order our meal at the same time we ordered our drinks and were told we would have to wait. We ordered pizzas that came with no sauce and no basil, we ordered cake that came in three different sizes, but the staff insisted they were all the same size so we sent two back and finally, when a manager came to our table, she was not interested at all in our concerns. She actually told us all the cake slices had to be equal because of the tool used to cut them. Right before she came over another staff member was kindly going to replace our cake because the person cutting was apparently new. This was stopped by the manager. She completely ignored our issues with a pizza that we have had multiple times and knew exactly what should be on the pizza. After almost an hour waiting for food we still had an item missing. The restaurant was by no means full. I completely understand having an off day, but what I don’t understand is how truly uninterested the staff was when we questioned why things we had ordered many, many times were completely different and not at all the the quality we have had in previous visits. Please do better when problems arise and put some quality control in place. We are usually a party of 6-8 people, some local and some who travel to Cleveland weekly for work. We want to be able to enjoy what was previously one of our favorite places.
It took over an hour to get our food
Atmosphere: 3
Food: 4
Service: 2
Food was clean. Service was good. Restrooms were clean and odor free.
Atmosphere: 5
Food: 5
Service: 5
I had the rueben sandwich with fries, the sandwich was a bit dry even with sauerkraut the fries were nicely seasoned. I also had the carrot cake it was really good and moist. Overall, okay but a bit overpriced.
Atmosphere: 5
Food: 4
Service: 5
Arrived at 11:20 am with our party. Some of the food was finally brought to the table at just before 1pm. Half of the plates were wrong, not remotely the same order. I left without a plate because the kitchen “missed it” we finally left at 1:30, still hungry. Horrible
Atmosphere: 1
Food: 1
Service: 1
Ordered two plate lunches, after waiting over a half hour we decided to leave, our waitress never acknowledged us until we got up. At least she comped the drinks.
GOOD FOOD
COCO BISHOP CHARLESTON KEATON
Atmosphere: 5
Food: 5
Service: 5
I liked the restaurant’s aesthetic but the menu was basic. The wasn’t that great either.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Good environment
Food was great
Atmosphere: 5
Food: 5
Service: 5
Wife and I had the muffuletta and club for lunch, both were 😋! Always a nice stop for lunch in Cleveland, Riley was an excellent server 👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soup \u0026 Salad
After visiting this place I suggest you to go elsewhere for this over priced dining. When entering the ragged parking lot, the girl at the entrance was to seat us. She was busy talking on her phone so we walked by. Then she hurried to seat us. The waitress came after she finished her phone texting. Ordered and saw our food sitting on the counter while she talked to another person then used her phone again all the time with her back to everyone. She delivered the food. Soup cold. As we ate a smiling girl about 12 came around asking if we needed anything serveral times. The waitress was so busy on her phone as well as the girl at the entrance to seat all. Finally after the 12 yr old helped us the waitress came with the bill. 30.25. So I put 40.25 on the tray. Later she came picked it up and retuend with a 10 bill. SHE EXPECTED US TO LEAVE HER THE 10. Her attitude was HORRILE. Then back to her phone. We will NEVER return here EVER Again. Owner hires people who have bad attitudes and EXPECT you to pay and tip for horrible service. Hire the 12 yr old.
Atmosphere: 4
Food: 4
Service: 5
Came here for lunch on a Sunday trip with a party of five, got seated when we entered. Waiter come immediately for drinks. Took about ~25 minutes for meals to come out. Food was good, waiter was nice and efficient.
Atmosphere: 5
Food: 5
Service: 4
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