I recommend their fried chicken. I asked for dark meat 2 piece dinner & everything was fresh & crispy.
Donna Hiracheta
Did have a great lunch today at Jack's in Camilla. Pleased with our service and food. (I think some new things have started happening) Glad to see the customer service has gotten so much better. Great job!
Naomi Barrett
Good food but not so clean. Needs better management.
Atmosphere: 3
Food: 5
Service: 4
Ash Marie
Jacks Dadeville, Alabama Today 5:45pm
There was TRASH literally everywhere when we walked in! All over the floors in the lobby. Dirty panties and trash on the bathroom floor. When I went to counter to place my order the girls were rude as hell and straight up stood at that register and Ignored me, I had to just start speaking so she would even pay me attention. We waited 30 mins for 2 chicken strips French fries and a small chocolate milkshake. When they gave me my order I told them I was missing a chocolate shake and two girls walked over to the ice cream section and was clearly speaking very rude and talking about how I had an attitude! Thought I couldnt hear them! I don’t know who owns this establishment but it needs to be shut down or fire everyone working this evening and start fresh! It’s just unacceptable! To have such rude employees not only did they act that way towards me but i witnessed them acting that way only to the white people in the line. I don’t know how that place is still open! It’s disgusting inside and I tried my best talking my son out of getting stuff there but we have been on the road for 4 hours now and was hungry. We love Jacks but I will never go back to this one. Poor excuse for the facility and workers there!! If you can’t be professional then you have no business working with customers. If you can’t be properly groomed and clean then you have no business working handling food!
Dwayne McCrary
Way better than most other fast food joints, but the service at this location is very disappointing. I won't revisit for sure.
Tony Sherwood
Jacks is always good
Bobby Cosby
I've attempted to eat breakfast there several times but am never able to order. The employees leave dining rooms full of customers just standing while they fill to go orders.
Yay or Nay Inc.
We walked in as a group of five and were not able to order because of the wait in the order before us. There was only one person to use the register with people steadily coming in to order as well. After ordering we still had a 20 minute wait in the food. Honestly the workers were genuinely nice, but the time was a little too long for a fast food restaurant. Food is great a burger spot. But wait was too extensive. We had to cancel the order. If you’re willing to wait 45-50 minutes without food sure. -Nay
Lyvya Taylor
Never really had an issues with jack’s service until here recently. I’ve been coming for breakfast and every time I come through the drive thru I can usually tell who’s at the window. A lady with a very rude tone and very uninviting demeanor. Pulled through the drive through , she rushed me and told me to pull around. Got to the window, just told me my total… no friendly engagement or anything. As I’m waiting on my order she answers another order on the headset and greets customer ( Caucasian guy) with a good morning and all kinds of nice exchange. Asked for salt for my food just hurried and gave it to me like I was being annoying. To add insult to injury , didn’t get a fork and I had several items that required utensils. Just because you’re not having a good day , you don’t have to go ruining someone else’s!
J M
Dear Jack's Team,
I hope this letter finds you well! I recently had the pleasure of visiting your Columbus, MS location, and I wanted to take a moment to express my gratitude for the wonderful experience.
From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. Your staff truly went above and beyond to ensure that my visit was enjoyable. Their friendliness and attentiveness made a lasting impression, and it's clear that they take pride in providing excellent service.
The food was delicious, and the overall ambiance of the restaurant was inviting. It's rare to find a place where both the quality of the meal and the kindness of the staff shine equally bright.
Thank you for creating such a positive and memorable experience. I look forward to returning soon and will be sure to recommend Jack's to friends and family.
Always great this is not first time eating here every time I come to Columbus I stop here. Great food and even better service
William Reed
Jack's in Columbus has had its ups and downs through the years. Currently they are down. The facility was very dirty, everything was sticky to the touch and in general the staff, though nice, were very unorganized and slow. The food was ok. Improved leadership is needed, at least that's the way it appears.
Ethan Cyr
I placed an order on the app went to pick it up in the drive-through at the time the app said it was ready. I was then mean to wait 45 minutes in the drive-through and then came inside and waited as well and after all that time you think the meal would be done and good but no my chicken bowls were OK but my big jack looks like slop. It looks so unappetizing that wouldn’t feed this to my cat it looks nothing like any big jack I’ve ever ordered before this Jax should be ashamed of itself. It is gone downhill over the past few months. It needs a completely new management and staff.
Ann Holliday
It's a good place, sometimes they have childish, workers running the cashier. Which is a turn off for me.
I recommend their fried chicken. I asked for dark meat 2 piece dinner & everything was fresh & crispy.
Did have a great lunch today at Jack's in Camilla. Pleased with our service and food. (I think some new things have started happening) Glad to see the customer service has gotten so much better. Great job!
Good food but not so clean. Needs better management.
Atmosphere: 3
Food: 5
Service: 4
Jacks Dadeville, Alabama Today 5:45pm There was TRASH literally everywhere when we walked in! All over the floors in the lobby. Dirty panties and trash on the bathroom floor. When I went to counter to place my order the girls were rude as hell and straight up stood at that register and Ignored me, I had to just start speaking so she would even pay me attention. We waited 30 mins for 2 chicken strips French fries and a small chocolate milkshake. When they gave me my order I told them I was missing a chocolate shake and two girls walked over to the ice cream section and was clearly speaking very rude and talking about how I had an attitude! Thought I couldnt hear them! I don’t know who owns this establishment but it needs to be shut down or fire everyone working this evening and start fresh! It’s just unacceptable! To have such rude employees not only did they act that way towards me but i witnessed them acting that way only to the white people in the line. I don’t know how that place is still open! It’s disgusting inside and I tried my best talking my son out of getting stuff there but we have been on the road for 4 hours now and was hungry. We love Jacks but I will never go back to this one. Poor excuse for the facility and workers there!! If you can’t be professional then you have no business working with customers. If you can’t be properly groomed and clean then you have no business working handling food!
Way better than most other fast food joints, but the service at this location is very disappointing. I won't revisit for sure.
Jacks is always good
I've attempted to eat breakfast there several times but am never able to order. The employees leave dining rooms full of customers just standing while they fill to go orders.
We walked in as a group of five and were not able to order because of the wait in the order before us. There was only one person to use the register with people steadily coming in to order as well. After ordering we still had a 20 minute wait in the food. Honestly the workers were genuinely nice, but the time was a little too long for a fast food restaurant. Food is great a burger spot. But wait was too extensive. We had to cancel the order. If you’re willing to wait 45-50 minutes without food sure. -Nay
Never really had an issues with jack’s service until here recently. I’ve been coming for breakfast and every time I come through the drive thru I can usually tell who’s at the window. A lady with a very rude tone and very uninviting demeanor. Pulled through the drive through , she rushed me and told me to pull around. Got to the window, just told me my total… no friendly engagement or anything. As I’m waiting on my order she answers another order on the headset and greets customer ( Caucasian guy) with a good morning and all kinds of nice exchange. Asked for salt for my food just hurried and gave it to me like I was being annoying. To add insult to injury , didn’t get a fork and I had several items that required utensils. Just because you’re not having a good day , you don’t have to go ruining someone else’s!
Dear Jack's Team,
I hope this letter finds you well! I recently had the pleasure of visiting your Columbus, MS location, and I wanted to take a moment to express my gratitude for the wonderful experience.
From the moment I walked in, I was greeted with warm smiles and a welcoming atmosphere. Your staff truly went above and beyond to ensure that my visit was enjoyable. Their friendliness and attentiveness made a lasting impression, and it's clear that they take pride in providing excellent service.
The food was delicious, and the overall ambiance of the restaurant was inviting. It's rare to find a place where both the quality of the meal and the kindness of the staff shine equally bright.
Thank you for creating such a positive and memorable experience. I look forward to returning soon and will be sure to recommend Jack's to friends and family.
Warm regards,
Joe Marshall
Restaurantji Recommends
Always great this is not first time eating here every time I come to Columbus I stop here. Great food and even better service
Jack's in Columbus has had its ups and downs through the years. Currently they are down. The facility was very dirty, everything was sticky to the touch and in general the staff, though nice, were very unorganized and slow. The food was ok. Improved leadership is needed, at least that's the way it appears.
I placed an order on the app went to pick it up in the drive-through at the time the app said it was ready. I was then mean to wait 45 minutes in the drive-through and then came inside and waited as well and after all that time you think the meal would be done and good but no my chicken bowls were OK but my big jack looks like slop. It looks so unappetizing that wouldn’t feed this to my cat it looks nothing like any big jack I’ve ever ordered before this Jax should be ashamed of itself. It is gone downhill over the past few months. It needs a completely new management and staff.
It's a good place, sometimes they have childish, workers running the cashier. Which is a turn off for me.
period blood heard from lovelyti
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