We've made many trips to Como Steakhouse and always enjoyed the food.. This night my wife and I went for dinner on a Tuesday evening and arrived before the doors opened at 5. We were the second couple in the door and were seated at the first table around the corner from the door. We both knew what we wanted and ordered teas. She ordered the 16oz Rib Eye, and I ordered the 20oz. After our meal, we paid with our VISA card, my wife signed the ticket and added a 20% tip ($25.67), bringing our total tab, according to their printed tab and after the tip, to $165.00. When we got home my wife was examining our copy of the tab. It CLEARLY has a line for a "TIP AMT:" followed by a line for the "TOTAL:". HOWEVER, we had also received an adding machine tape copy of itemized charges. While examining it, my wife noticed that the waitress had added $19.86 to to the total, and written in hand out beside the amount 18%. No explanation. Nothing. We were already charged an over 3% surcharge which came to $4.51 to cover COMO STEAK HOUSE'S charge for accepting our credit card. That in and of itself is BS to pass that on to your customers, but they do advertise that fee, and we accepted that. But they did not advise us they were automatically charging an 18% gratuity FOR ALL PARTIES, REGARDLESS OF SIZE. I called the following morning prior to them opening at 5, and left a message to advise them of the issue, requested a refund of my $25.67, and explaining that their charging us 18% with out advising us of it was nothing but THEFT! The woman/manager/whomever that called us back refused to do anything, other than to call US rude, (I guess for requesting a refund of what they had stolen from us), then hanging up on us without doing anything at all after we tried to explain to her that NO ONE in their right mind would leave an almost $50 tip for 2 steaks alone! We frequent Como Steak House and their sister restaurant's Windy City Grill. We've spent hundreds of dollars a month in the past at your establishments, but NO MORE! You won't get another dime of our money, and your food is not that good! There's plenty of other good steak houses that do not charge you a premium or practice deceptive practices and ignore your complaints while happily keeping your money!! Save yourself the long drive to Como, Mississippi. Stop in Senatobia at Delta Steakhouse. Their steaks are just as good, and their service is top notch. SHAME ON YOU COMO STEAK HOUSE! If you want to eat at an establishment run by RUDE, THIEVES, COMO STEAK HOUSE is the place for you!
SAM M
Manager was rude and unprofessional. Unsatisfied dining experience. Wait staff was not knowledgeable of menu for the night at the our dining inconvenience.
Bernard M
We had misunderstanding with the menu and the manager made it worse. The manager job is to make the customer happy. Within the means of the business.
Ivorye M
The manager was very unprofessional and I would not recommend this place for anyone.It is the worst place to go to .The food was not cooked all the way or at all right.Do not go to Como Steakhouse every you will regret it.
penny flowers
Everything was amazing will be back again.. service was wonderful. Great atmosphere and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Tamia Mayes
EVERYTHING IS PERFECT!!! THE SERVICE IS LOVELY AND QUICK!!! COME HERE YOU WONT REGRET IT!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Taylor Lewallen
Incredible food and service! Very good
CES122
Best steak in MS. Great atmosphere in Como, MS. 3 other restaurants on Main Street. Great service and great food. Top 5 restaurant in MS.
Tiffany C
Service not at its best, waitress not friendly at all. We would say “thank you” and she had nothing to say in return. Evidently 18% is added to everyone’s check without notice, and when we asked what that was for the response we got was “it’s gratuity, is there a problem.” Food was ok, except for being out of chicken.
We went to celebrate my sister's birthday a family of 16. A black fly was found cooked in the baked potato. The manager said it was part of the process. Let's not mention she had started eating the baked potato before she noticed it.
Robert B
I am writing this review to make people aware of a few things. The prices have gone way up ( I cannot find a current menu anywhere) The larger steaks have seem to have gotten smaller. They charge an 18% service fee on everyone. They do not point out that they have done this and will gladly let you tip as usual on top of the 18%, The service now reflects that the tip is included, as in they are not as attentive as they used to be. They charge a fee for using a credit card. Still a delicious meal but everyone should know ahead of time those things I mentioned.
Kelci Ray
The owners and the server were sweet but the food was absolutely horrible. My husband got the catfish and it looked like they just cut the head off and fried it. My burger tasted bland. If they can up their food game we will be back because they are sweet people.
Atmosphere: 5
Food: 1
Service: 4
Diane L
This is Monday night June 19th and there is no hostess. Was told no hostess on Monday nights and someone would be there shortly to check us in. We have been waiting 20 minutes with a crowd of others for a hostess just to put us on a list. I would think with the amount of business you would have a hostess on duty. This is a ridiculous way to do business. Hopefully the food willl make up for the lack of service.
Bennett Wetherald
First time here and almost turned around when I saw how much room was available... Sure glad I didn't! Best catfish ever. Hot and fresh with an amazing batter that was to die for. Add in good sides and this is a must go again.
We've made many trips to Como Steakhouse and always enjoyed the food.. This night my wife and I went for dinner on a Tuesday evening and arrived before the doors opened at 5. We were the second couple in the door and were seated at the first table around the corner from the door. We both knew what we wanted and ordered teas. She ordered the 16oz Rib Eye, and I ordered the 20oz. After our meal, we paid with our VISA card, my wife signed the ticket and added a 20% tip ($25.67), bringing our total tab, according to their printed tab and after the tip, to $165.00. When we got home my wife was examining our copy of the tab. It CLEARLY has a line for a "TIP AMT:" followed by a line for the "TOTAL:". HOWEVER, we had also received an adding machine tape copy of itemized charges. While examining it, my wife noticed that the waitress had added $19.86 to to the total, and written in hand out beside the amount 18%. No explanation. Nothing. We were already charged an over 3% surcharge which came to $4.51 to cover COMO STEAK HOUSE'S charge for accepting our credit card. That in and of itself is BS to pass that on to your customers, but they do advertise that fee, and we accepted that. But they did not advise us they were automatically charging an 18% gratuity FOR ALL PARTIES, REGARDLESS OF SIZE. I called the following morning prior to them opening at 5, and left a message to advise them of the issue, requested a refund of my $25.67, and explaining that their charging us 18% with out advising us of it was nothing but THEFT! The woman/manager/whomever that called us back refused to do anything, other than to call US rude, (I guess for requesting a refund of what they had stolen from us), then hanging up on us without doing anything at all after we tried to explain to her that NO ONE in their right mind would leave an almost $50 tip for 2 steaks alone! We frequent Como Steak House and their sister restaurant's Windy City Grill. We've spent hundreds of dollars a month in the past at your establishments, but NO MORE! You won't get another dime of our money, and your food is not that good! There's plenty of other good steak houses that do not charge you a premium or practice deceptive practices and ignore your complaints while happily keeping your money!! Save yourself the long drive to Como, Mississippi. Stop in Senatobia at Delta Steakhouse. Their steaks are just as good, and their service is top notch. SHAME ON YOU COMO STEAK HOUSE! If you want to eat at an establishment run by RUDE, THIEVES, COMO STEAK HOUSE is the place for you!
Manager was rude and unprofessional. Unsatisfied dining experience. Wait staff was not knowledgeable of menu for the night at the our dining inconvenience.
We had misunderstanding with the menu and the manager made it worse. The manager job is to make the customer happy. Within the means of the business.
The manager was very unprofessional and I would not recommend this place for anyone.It is the worst place to go to .The food was not cooked all the way or at all right.Do not go to Como Steakhouse every you will regret it.
Everything was amazing will be back again.. service was wonderful. Great atmosphere and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
EVERYTHING IS PERFECT!!! THE SERVICE IS LOVELY AND QUICK!!! COME HERE YOU WONT REGRET IT!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries
Incredible food and service! Very good
Best steak in MS. Great atmosphere in Como, MS. 3 other restaurants on Main Street. Great service and great food. Top 5 restaurant in MS.
Service not at its best, waitress not friendly at all. We would say “thank you” and she had nothing to say in return. Evidently 18% is added to everyone’s check without notice, and when we asked what that was for the response we got was “it’s gratuity, is there a problem.” Food was ok, except for being out of chicken.
Excellent food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whole Catfish Plate
Restaurantji Recommends
We went to celebrate my sister's birthday a family of 16. A black fly was found cooked in the baked potato. The manager said it was part of the process. Let's not mention she had started eating the baked potato before she noticed it.
I am writing this review to make people aware of a few things. The prices have gone way up ( I cannot find a current menu anywhere) The larger steaks have seem to have gotten smaller. They charge an 18% service fee on everyone. They do not point out that they have done this and will gladly let you tip as usual on top of the 18%, The service now reflects that the tip is included, as in they are not as attentive as they used to be. They charge a fee for using a credit card. Still a delicious meal but everyone should know ahead of time those things I mentioned.
The owners and the server were sweet but the food was absolutely horrible. My husband got the catfish and it looked like they just cut the head off and fried it. My burger tasted bland. If they can up their food game we will be back because they are sweet people.
Atmosphere: 5
Food: 1
Service: 4
This is Monday night June 19th and there is no hostess. Was told no hostess on Monday nights and someone would be there shortly to check us in. We have been waiting 20 minutes with a crowd of others for a hostess just to put us on a list. I would think with the amount of business you would have a hostess on duty. This is a ridiculous way to do business. Hopefully the food willl make up for the lack of service.
First time here and almost turned around when I saw how much room was available... Sure glad I didn't! Best catfish ever. Hot and fresh with an amazing batter that was to die for. Add in good sides and this is a must go again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Catfish Strip Plate