Jack's Family Restaurant

Crew was very friendly. Love Eupora jacks !

Atmosphere: 5

Food: 5

Service: 5

Waited 15 minutes in the drive thru and didn’t give us all the food even though she said it right as she gave us the bag

Food: 1

Service: 1

I normally brag about jacks and eat a lot there. but not not. Philadelphia ms. we ordered 2 hamburgers with specific orders. we got 4 hamburgers 2 fries. they was extra cold. it took 5 min to get order so it was already cooked. I ordered half and half tea and got unsweetened. when your on the job u don't have time to return. Wendy's, burger king, and kfc is right across the road. it looks like I may have to recommend them unless something. the girls just don't give a flip.

when they first opened it was great the team was friendly helpful and the ordered were right.Then you moved the good manger and put ones in that were rude disrespectful and can't get the ordered right.So we have t been back since my surgery in Aug.we go to piedmont ala when we can

Poor customer service!! Waited 14:35 minutes for a order inside with no one in front of us, while the shift manager filled door dash orders instead. Then didn't get 2 simple Flap Jack specials correctly!! No eggs on either order. Definitely did not receive the order correctly!! Priority should be given to the customer who comes inside to order!! Then he was rude and a bully!! I guess because I'm a senior citizen!! Winchester Rd. Do better on Saturday morning's with your inside customer's as you do with the people to lazy to drive to the actual location!!

I ordered two of the Merry Meal combos and the burgers were missing. I was told that I would have to pay extra to get the burgers as part of the combo. Did not want the hassle of arguing, so I just paid for them and left. My order was for take out.

Atmosphere: 3

Food: 3

Service: 1

Food was pretty good

Atmosphere: 4

Food: 4

Service: 4

Good food! Great people!

Atmosphere: 5

Food: 5

Service: 5

I prefer to order real chicken; however, it will take longer than a typical order. I have been advised by the staff. The chicken is really good and the price is reasonable.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Steak Biscuit

Horrible service

The chicken was undercooked, even the dog didn't want it, the ham was dry and the hash browns over cooked

Atmosphere: 4

Food: 1

Service: 3

I recommend their fried chicken. I asked for dark meat 2 piece dinner & everything was fresh & crispy.

Took a while to get our food even though they were not busy.

Atmosphere: 5

Food: 5

Service: 4

Did have a great lunch today at Jack's in Camilla. Pleased with our service and food. (I think some new things have started happening) Glad to see the customer service has gotten so much better. Great job!

Jacks Dadeville, Alabama Today 5:45pm There was TRASH literally everywhere when we walked in! All over the floors in the lobby. Dirty panties and trash on the bathroom floor. When I went to counter to place my order the girls were rude as hell and straight up stood at that register and Ignored me, I had to just start speaking so she would even pay me attention. We waited 30 mins for 2 chicken strips French fries and a small chocolate milkshake. When they gave me my order I told them I was missing a chocolate shake and two girls walked over to the ice cream section and was clearly speaking very rude and talking about how I had an attitude! Thought I couldnt hear them! I don’t know who owns this establishment but it needs to be shut down or fire everyone working this evening and start fresh! It’s just unacceptable! To have such rude employees not only did they act that way towards me but i witnessed them acting that way only to the white people in the line. I don’t know how that place is still open! It’s disgusting inside and I tried my best talking my son out of getting stuff there but we have been on the road for 4 hours now and was hungry. We love Jacks but I will never go back to this one. Poor excuse for the facility and workers there!! If you can’t be professional then you have no business working with customers. If you can’t be properly groomed and clean then you have no business working handling food!