Didn't inform me they had no strawberry ice cream for banana split milk shake machine was broken black lady was very rude strawberry topping was sour pineapple topping was sour told me no refund I'm never going back worker making waffle cones with bare hands
Trameya
Ladies tried to give me a waffle cone that’s been sitting out, probably since opening. So I asked for a fresh one. They preceded to fix my ice cream and gave me my purchase just to come to find out they completely messed up my waffle cone and still put ice cream in it. Ice cream was almost $8 and couldn’t even stand the more than 2 minutes! THIS IS RIDICULOUS I had to put my come in a cup!!! My cone had black burnt residue, more than likely from old waffle cones being made and burnt and appliances are not properly cleaned or wiped down. That’s hazardous and disgusting, do better. I advise to not go to the one in Flowood, esp through the hours of 1-6pm
Makinley Clark
Stale cones, not very good ice cream
Josias Lucas
The worse experience than any location. The fresh hot cone machine rarely works and when it does they don't have any batter ready. The servers don't wear gloves and I see why they have a B- Rating based on the how clean it is not. The black lady was very rude and the little white girl was clueless to everything. I will go Frozen Bops Custards down the street if I was you, better service.The Yelp reviews are horrible too. This place needs to close down they have lost their passion.
Melissa Griffin
We visited today from out of town. We walked in and there were 3 employees present. Only 1 was actually working. 1 was literally sleeping with her head lying on the counter, hair everywhere. One was sitting on her phone with ear buds in her ears.
Jamie Tidwell
I know the workers are probably high schoolers, but their behavior is more what you would expect from middle school kids. Sitting on the food prep area, ignoring customers. They were too busy chatting with each other to bother with helping customers. Finally the cake person had to say something get them to work. Then a gentleman came in and they had to use the food prep area they were sitting on to fix his sundae. They didn't even bother wiping the area down after they were sitting on top of the counters. The waffle cones were so thin that you could see through them and they had holes in them due to being so thin. I would have walked out if it weren't for being there with my kid. We definitely won't be returning.
Atmosphere: 1
Food: 1
Service: 1
Amanda Ray
The time was 11:29 the door was still locked. The sign said 11am for opening time. My daughter pulled on the door the employee a young woman, sat and finally turned to acknowledge my daughter cause I had walked up and mouthed are yall open. She never said a word. Just opened the door no good morning welcome nothing. The place smelled like old mop water and not to mention 1 scoop was 4.79. That’s more expensive than Sal n Mookies.
Parking: The tuexodo place makes it hard to park
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Waffle Cone
Jean Roberts
Ordered grandson 2 scoop ice cream cone and me a banana split. He got his cone. I waited 15 min before I had to get up and remind her to make it. There were 4 teenagers and 2 parents with 2 kids each.He finished his fine. Score I even got my banana split. The lady at the counter was rude
Atmosphere: 1
Food: 2
Service: 1
Amber Tate
Ice creams good, all the employees seem to hate their life. Maybe they need more money or a better work enviornment.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Waffle Cone
Linda Lavene
The cashier was outside smoking when we walked up. She followed us in, she went behind the counter, took our order and never washed her hands! That is absolutely unacceptable!She acted like we were bothering her.The doors, windows and display case glass were all nasty. Will not return.
The cashier was outside smoking when we walked up. She followed us in, she went behind the counter, took our order and never washed her hands! That is absolutely unacceptable! She acted like we were bothering her. The doors, windows and display case glass were all nasty. Will not return.
Atmosphere: 2
Service: 2
Kimberly Gieger
Pulled up at 9:40 pm on a Friday. The sign outside online and posted on the door said 10 pm. They were in there but shutting down early. Tried both doors. Boooo 10/27/2023
Atmosphere: 1
Food: 1
Service: 1
Shannon Davis
Ice cream good. Waffle cone tough. She didn’t wear and gloves to get ice cream and had long fingernails.
SassyJ 28
To me they have the best ice-cream
Monica Clay
I ordered my son an ice cream cake for his birthday. Everyone was nice and friendly. I got home and noticed this was not the cake I ordered so I called them and the lady asked me to come back. I did not receive an apology just shown cakes I could choose from. I attempted to show her the design I ordered/wanted and she told me that’s not possible because I had to have ordered it at least 48 hours in advance and I’m looking like well I did you all screwed up. Again no apology just what cake do you want that’s already made and good bye! I will never order another cake from them and will not recommend.
Didn't inform me they had no strawberry ice cream for banana split milk shake machine was broken black lady was very rude strawberry topping was sour pineapple topping was sour told me no refund I'm never going back worker making waffle cones with bare hands
Ladies tried to give me a waffle cone that’s been sitting out, probably since opening. So I asked for a fresh one. They preceded to fix my ice cream and gave me my purchase just to come to find out they completely messed up my waffle cone and still put ice cream in it. Ice cream was almost $8 and couldn’t even stand the more than 2 minutes! THIS IS RIDICULOUS I had to put my come in a cup!!! My cone had black burnt residue, more than likely from old waffle cones being made and burnt and appliances are not properly cleaned or wiped down. That’s hazardous and disgusting, do better. I advise to not go to the one in Flowood, esp through the hours of 1-6pm
Stale cones, not very good ice cream
The worse experience than any location. The fresh hot cone machine rarely works and when it does they don't have any batter ready. The servers don't wear gloves and I see why they have a B- Rating based on the how clean it is not. The black lady was very rude and the little white girl was clueless to everything. I will go Frozen Bops Custards down the street if I was you, better service.The Yelp reviews are horrible too. This place needs to close down they have lost their passion.
We visited today from out of town. We walked in and there were 3 employees present. Only 1 was actually working. 1 was literally sleeping with her head lying on the counter, hair everywhere. One was sitting on her phone with ear buds in her ears.
I know the workers are probably high schoolers, but their behavior is more what you would expect from middle school kids. Sitting on the food prep area, ignoring customers. They were too busy chatting with each other to bother with helping customers. Finally the cake person had to say something get them to work. Then a gentleman came in and they had to use the food prep area they were sitting on to fix his sundae. They didn't even bother wiping the area down after they were sitting on top of the counters. The waffle cones were so thin that you could see through them and they had holes in them due to being so thin. I would have walked out if it weren't for being there with my kid. We definitely won't be returning.
Atmosphere: 1
Food: 1
Service: 1
The time was 11:29 the door was still locked. The sign said 11am for opening time. My daughter pulled on the door the employee a young woman, sat and finally turned to acknowledge my daughter cause I had walked up and mouthed are yall open. She never said a word. Just opened the door no good morning welcome nothing. The place smelled like old mop water and not to mention 1 scoop was 4.79. That’s more expensive than Sal n Mookies.
Parking: The tuexodo place makes it hard to park
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Waffle Cone
Ordered grandson 2 scoop ice cream cone and me a banana split. He got his cone. I waited 15 min before I had to get up and remind her to make it. There were 4 teenagers and 2 parents with 2 kids each.He finished his fine. Score I even got my banana split. The lady at the counter was rude
Atmosphere: 1
Food: 2
Service: 1
Ice creams good, all the employees seem to hate their life. Maybe they need more money or a better work enviornment.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Waffle Cone
The cashier was outside smoking when we walked up. She followed us in, she went behind the counter, took our order and never washed her hands! That is absolutely unacceptable!She acted like we were bothering her.The doors, windows and display case glass were all nasty. Will not return.
Atmosphere: 2
Service: 2
Restaurantji Recommends
The cashier was outside smoking when we walked up. She followed us in, she went behind the counter, took our order and never washed her hands! That is absolutely unacceptable!
She acted like we were bothering her.
The doors, windows and display case glass were all nasty. Will not return.
Atmosphere: 2
Service: 2
Pulled up at 9:40 pm on a Friday. The sign outside online and posted on the door said 10 pm. They were in there but shutting down early. Tried both doors. Boooo 10/27/2023
Atmosphere: 1
Food: 1
Service: 1
Ice cream good. Waffle cone tough. She didn’t wear and gloves to get ice cream and had long fingernails.
To me they have the best ice-cream
I ordered my son an ice cream cake for his birthday. Everyone was nice and friendly. I got home and noticed this was not the cake I ordered so I called them and the lady asked me to come back. I did not receive an apology just shown cakes I could choose from. I attempted to show her the design I ordered/wanted and she told me that’s not possible because I had to have ordered it at least 48 hours in advance and I’m looking like well I did you all screwed up. Again no apology just what cake do you want that’s already made and good bye! I will never order another cake from them and will not recommend.
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