Employees could not care less to work Tried to order from there - closed 30 minutes ahead was told they could not fulfill online orders Next visit stopped in 20 minutes till closing- they served the family in front of me then proceeded to tell me that they were closed. Hopefully they get better employees & better hours- they closed @ 5pm when I visited. Personally a big fan of JJ’s Really cannot speak to the food at this location because they apparently don’t want to make food. Go downtown to the poplar location if you want great service.
Atmosphere: 1
Food: 1
Service: 1
darnic2sons
This store is an absolute joke. I came in to order the Vito! I wanted the vinegar and oil together in a small container and not on the sandwich because it makes it so soggy. This has never ever been a problem, even at this facility before now all of a sudden it’s a problem! We can’t do that so I didn’t get the sandwich. What a joke and you have the cup to put it in! you just didn’t want too! your customer Service absolutely sucks. I have never encountered this problem before. Not even at this location.They were going to put the lettuce on the side, but not something else. We use those cups for ranch and other things! This is absolutely unbelievable. He said, Either it goes on the sandwich or not!! I guess it’s against the rules to customize a sandwich. He also informed me that they weren’t gonna put the lettuce on the side either! Normally all they do is just put it in the Jimmy John’s wrap and that’s it, but that’s a problem too. This place will never ever get my business again. Do better hire people that want to do their jobs! Pure laziness at best. It was a black guy with locks and a tall white guy! All this because you couldn’t put something on the side. I was paying for it with my money! What absolutely ridiculousness! So I guess this is how Jimmy John’s does business. Even subway will put it on the side! I hope the owner of the establishment reads this review! The sandwich is so big you can’t eat it all in one sitting who wants a soggy sandwich with old lettuce! Did I forget to mention if the gourmet wheat bread which gets extremely soggy with condiments? If the owner reads this please feel free to respond because this is an absolute first and i always frequent jimmy johns!
Atmosphere: 1
Food: 1
Service: 1
Danielle Gaines
I placed an online order at 4:41 and received a call from the store telling me they were cancelling my order and sending back my payment for my online order because he stated they close at 4:30pm instead of 5pm as listed here on google. I can never catch this place open. Management should truly look into this issue!
Service: 1
Keli Anderson
Our food was as ordered. Best sandwiches around!!
Atmosphere: 5
Food: 5
Service: 5
Torii H
Closed by 5:30pm on a Wednesday. Website says they close at 7. No note or sign indicating reason for closure.
Jay Kumar
Closed on 4:55pm on a Friday August 29
Atmosphere: 1
Food: 1
Service: 1
Ayana Pride
The BIG girl has a NASTY attitude.. my order was incorrect. It’s DIRTY in the restaurant I will NEVER go back to this location.. do NOT recommend
Atmosphere: 1
Service: 1
Daniel McCann
The people where really nice and awesome service but the food was not that great I think it's just Jimmy John's in general though. So if you like Jimmy johns hit it up just not for me.
Atmosphere: 5
Food: 2
Service: 5
Matt Raphael
Food is good, workers are ok, hours are terrible. This place is usually closed before their posted closing times and are closed on the weekends?! What kind of restaurant is closed on the weekends?? Blows my mind.
Atmosphere: 2
Food: 4
Service: 2
Spencer Mills
This place is a joke. The employees close up and leave 45 minutes to an hour before they’re supposed to close. They are rude as hell. And I’ve never seen someone slap together a sandwich so haphazardly in my life. You’d be better off eating a gas station sandwich then going to this location. Management should fire every employee here and start over.
Love Jimmy John’s but this one was closed without warning
Atmosphere: 1
Food: 5
Service: 1
Thomas Byars
The food is fine. But the customer service is terrible. I’ve ordered two catering meals and both times the service was infuriating.
Atmosphere: 3
Food: 3
Service: 1
Marie Grant
I did an online order and had to cancel my order. I called over the phone to cancel and the worker said that it was cancelled, money was still took off of my card. So I went in person and they said I could not get a refund nor the meal because the food was already made before canceling (which I was not notified when I called in the first place to cancel my order) so now $15 was took from me with nothing to show for it on my end. Very disappointing and will be calling corporate!
Atmosphere: 1
Service: 1
Shamel Smalls
First time trying this place, and I have to say the service was amazing. The atmosphere was very calm and inviting. There were two employees in the store, but they both moved with speed and a sense of urgency. Mel was amazing he suggested a toasted sandwich for me, and it was delicious. I definitely recommend this place if you're in for a quick tasty lunch or whatever.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Matherne
2 weeks ago… Rudest employees ever. First time ever going and I ask the guy working im like im new is the turkey good. Straight solid answer its ok….. im like can i get it heated bc i clearly didn’t know and he said nope, i said can i get some kick in ranch and he said yep. He seemed so miserable. I said bye have a good day and got nothing but a f you look. It was terrible! Tried to give another chance Wednesday but they were closed at 2:30 so idk.
Employees could not care less to work
Tried to order from there - closed 30 minutes ahead was told they could not fulfill online orders
Next visit stopped in 20 minutes till closing- they served the family in front of me then proceeded to tell me that they were closed.
Hopefully they get better employees & better hours- they closed @ 5pm when I visited. Personally a big fan of JJ’s
Really cannot speak to the food at this location because they apparently don’t want to make food.
Go downtown to the poplar location if you want great service.
Atmosphere: 1
Food: 1
Service: 1
This store is an absolute joke. I came in to order the Vito! I wanted the vinegar and oil together in a small container and not on the sandwich because it makes it so soggy. This has never ever been a problem, even at this facility before now all of a sudden it’s a problem! We can’t do that so I didn’t get the sandwich. What a joke and you have the cup to put it in! you just didn’t want too! your customer Service absolutely sucks. I have never encountered this problem before. Not even at this location.They were going to put the lettuce on the side, but not something else. We use those cups for ranch and other things! This is absolutely unbelievable. He said, Either it goes on the sandwich or not!! I guess it’s against the rules to customize a sandwich. He also informed me that they weren’t gonna put the lettuce on the side either! Normally all they do is just put it in the Jimmy John’s wrap and that’s it, but that’s a problem too. This place will never ever get my business again. Do better hire people that want to do their jobs! Pure laziness at best. It was a black guy with locks and a tall white guy! All this because you couldn’t put something on the side. I was paying for it with my money! What absolutely ridiculousness! So I guess this is how Jimmy John’s does business. Even subway will put it on the side! I hope the owner of the establishment reads this review! The sandwich is so big you can’t eat it all in one sitting who wants a soggy sandwich with old lettuce! Did I forget to mention if the gourmet wheat bread which gets extremely soggy with condiments? If the owner reads this please feel free to respond because this is an absolute first and i always frequent jimmy johns!
Atmosphere: 1
Food: 1
Service: 1
I placed an online order at 4:41 and received a call from the store telling me they were cancelling my order and sending back my payment for my online order because he stated they close at 4:30pm instead of 5pm as listed here on google. I can never catch this place open. Management should truly look into this issue!
Service: 1
Our food was as ordered. Best sandwiches around!!
Atmosphere: 5
Food: 5
Service: 5
Closed by 5:30pm on a Wednesday. Website says they close at 7. No note or sign indicating reason for closure.
Closed on 4:55pm on a Friday August 29
Atmosphere: 1
Food: 1
Service: 1
The BIG girl has a NASTY attitude.. my order was incorrect. It’s DIRTY in the restaurant I will NEVER go back to this location.. do NOT recommend
Atmosphere: 1
Service: 1
The people where really nice and awesome service but the food was not that great I think it's just Jimmy John's in general though. So if you like Jimmy johns hit it up just not for me.
Atmosphere: 5
Food: 2
Service: 5
Food is good, workers are ok, hours are terrible. This place is usually closed before their posted closing times and are closed on the weekends?! What kind of restaurant is closed on the weekends?? Blows my mind.
Atmosphere: 2
Food: 4
Service: 2
This place is a joke. The employees close up and leave 45 minutes to an hour before they’re supposed to close. They are rude as hell. And I’ve never seen someone slap together a sandwich so haphazardly in my life. You’d be better off eating a gas station sandwich then going to this location. Management should fire every employee here and start over.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Love Jimmy John’s but this one was closed without warning
Atmosphere: 1
Food: 5
Service: 1
The food is fine. But the customer service is terrible. I’ve ordered two catering meals and both times the service was infuriating.
Atmosphere: 3
Food: 3
Service: 1
I did an online order and had to cancel my order. I called over the phone to cancel and the worker said that it was cancelled, money was still took off of my card. So I went in person and they said I could not get a refund nor the meal because the food was already made before canceling (which I was not notified when I called in the first place to cancel my order) so now $15 was took from me with nothing to show for it on my end. Very disappointing and will be calling corporate!
Atmosphere: 1
Service: 1
First time trying this place, and I have to say the service was amazing. The atmosphere was very calm and inviting. There were two employees in the store, but they both moved with speed and a sense of urgency. Mel was amazing he suggested a toasted sandwich for me, and it was delicious. I definitely recommend this place if you're in for a quick tasty lunch or whatever.
Atmosphere: 5
Food: 5
Service: 5
2 weeks ago… Rudest employees ever. First time ever going and I ask the guy working im like im new is the turkey good. Straight solid answer its ok….. im like can i get it heated bc i clearly didn’t know and he said nope, i said can i get some kick in ranch and he said yep. He seemed so miserable. I said bye have a good day and got nothing but a f you look. It was terrible! Tried to give another chance Wednesday but they were closed at 2:30 so idk.
Atmosphere: 1
Food: 3
Service: 1
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