I wasn’t planning on reviewing, but it was suggested by google so here I am.
My goal is this: IF YOU HAVE AN ALLERGY ALERT THE MANAGER BEFORE ORDERING because as clear as we were, the server could have cared less.
More detail below but that’s my point. I do apologize sincerely for the Low rating because the place is adorable.
This place is SO CUTE! we were excited to try the place out.
I love Mexican but we rarely go when in transit because I am allergic to things like ?️ ? peppers.
At our local Mexican place, we go there because the refried beans do not have jalapeño and I always buy easy things that are not prepared ahead otherwise, like carne asada.
So we go here and are charmed!
The server comes up and I immediately stuff up in my nose… he must have bathed in cologne and guess who also has allergies to things like this? Yeah. Me.
We wait too long to get our order taken. My husband explains my allergies and made it abundantly clear. We said, no red no green no orange no jalapeño- I will get sick.
So the quaso arrives - the one we were assured has no pepper. I am mortified because my throat swells immediately. I was stupid and didn’t mistrust - and I have never had spicy queso in my life so it was a surprise.
The kitchen is AMAZING they remade my queso!! They deserve 5 stars because it doesn’t sound like to me that they were made aware because the server OBVIOUSLY didn’t take this allergy seriously.
They didn’t have carne asada in the menu so I went with a chimichanga. Again reminder no peppers.
The filling did indeed come with no peppers but I couldn’t eat it because there was peppers in that queso it was drowned in, peppers in the refried beans…
My throat was swelling and I was having trouble - my husband went to get the waiter and told him there are peppers. He said that there are no peppers but there are jalepenos.
I had to leave the restaurant because I was swelling.
I saw the manager and told him- to his credit he was mortified and made it right.
I don’t like giving low stars for restaurants the industry is having enough trouble as it is.
Atmosphere: 5
Food: 4
Service: 1
Evan 23
What the John was this place. The deadgum music on the speaker sounded like it was from an elementary school play. Food was okay but went mentally insane because of the music. Well actually on second thought they were playing my friend Gretchen’s favorite song “It’s Magic” by Fenders.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Nachos
Hope Szklarski
Honestly don’t waste your time! That was a horrible experience. It took 45 minutes for us to get water, chips, and guacamole. Then add on another hour for the food to come out. Our order was only $35 — why did it need to take almost 2 hours?! Such a disappointment. Won’t be back.
Atmosphere: 2
Food: 3
Service: 1
Rebecca Willard
Love this place. Very beautiful and food and drinks are great. We went for my bday and they ended up giving me a free shot of tequila instead of fried ice cream. It was so much fun.
Parking: Plenty of parking. That's not a problem.
Kid-friendliness: Very nice to the kids and good environment
I have to admit this was an amazing experience! My family and I eat out alot and they gave us great services! And amazing food ! Will be coming back lots
Atmosphere: 5
Food: 5
Service: 5
Nick Hollis
The place looks like a palace and the food was great, so why you may ask, is it a 2 star review? Because the bad service eclipses all of that.
We arranged for lunch for a group of 12. The worker at the front pointed us towards tables in the back, so we sat. The jerk waiter then copped an attitude an attitude about us seating ourselves. We told him we were directed by the one up front to sit back here. He huffs off to the back. Our group and 2 tables that already had their orders were the only customers, so they were not busy. We don't even get a menu or drinks for 30 minutes, then the server is rude to my cousin when she asks for a drink. 15 more minutes before our order is taken. Perhaps they had a card game going in the back, because being a restaurant definitely wasn't on their minds. Another jerk, presumably the manager, tells us to wait to be seated next time. Hoss, there is no next time. We would've walked out if the graduate we were celebrating hadn't wanted to eat there. At least I saved on the tip
Atmosphere: 2
Food: 5
Service: 1
Susan Williams
Good Place to eat! Good food and good service!
Atmosphere: 4
Food: 4
Service: 4
Shedrick Harris
Great service
Atmosphere: 5
Food: 5
Service: 5
Brandon Cleveland
Loved the place. Huge and great food great service
The Bar Tender, Nayeli Was Awesome. I Have Never Had Better Service! Food was Solid This is the Highest Rating I Have Ever Given! Nayeli Is The Main Reason Why!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Quesidilla
Leanna Cassatt
Service can be a little slow but it is expected for a restaurant that big. Dessert is amazing. I love the churros. Favorite thing to get is the Steak and chicken mixed nachos
Parking: Big parking lot in front of building
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak, Nachos, Cheese Dip
Melissa Floyd
I ordered a half order of the fajita nachos. The waiter repeated it back to me. He brought me a half order. When the ticket was brought out I was charged for a whole order. When I told him he proceeded to tell me that what he brought me was a whole order. I told him I had not ordered that, he said but you ate it. If that was a whole order I would hate to see a half order. No wonder they didn't have as many customers as a few months ago. Don't cut the serving size and still charge the same amount. I'll just go to the other Mexican restaurant in town the next time I want Mexican food.
First time coming here and the last. The service was great, everyone was nice. The food is horrible tho. The food we got was way to salty, it was like eating straight salt from a shaker. There was no flavor in the food, chicken was dry and the sour cream was really chalkly. The drinks (I got dp) Evan tasted weird. Atmosphere was great, loved the art work on the walls. I would never come here again but only because of the food. Like I said the service was great.
I wasn’t planning on reviewing, but it was suggested by google so here I am.
My goal is this: IF YOU HAVE AN ALLERGY ALERT THE MANAGER BEFORE ORDERING because as clear as we were, the server could have cared less.
More detail below but that’s my point. I do apologize sincerely for the Low rating because the place is adorable.
This place is SO CUTE! we were excited to try the place out.
I love Mexican but we rarely go when in transit because I am allergic to things like ?️ ? peppers.
At our local Mexican place, we go there because the refried beans do not have jalapeño and I always buy easy things that are not prepared ahead otherwise, like carne asada.
So we go here and are charmed!
The server comes up and I immediately stuff up in my nose… he must have bathed in cologne and guess who also has allergies to things like this? Yeah. Me.
We wait too long to get our order taken. My husband explains my allergies and made it abundantly clear. We said, no red no green no orange no jalapeño- I will get sick.
So the quaso arrives - the one we were assured has no pepper. I am mortified because my throat swells immediately. I was stupid and didn’t mistrust - and I have never had spicy queso in my life so it was a surprise.
The kitchen is AMAZING they remade my queso!! They deserve 5 stars because it doesn’t sound like to me that they were made aware because the server OBVIOUSLY didn’t take this allergy seriously.
They didn’t have carne asada in the menu so I went with a chimichanga. Again reminder no peppers.
The filling did indeed come with no peppers but I couldn’t eat it because there was peppers in that queso it was drowned in, peppers in the refried beans…
My throat was swelling and I was having trouble - my husband went to get the waiter and told him there are peppers. He said that there are no peppers but there are jalepenos.
I had to leave the restaurant because I was swelling.
I saw the manager and told him- to his credit he was mortified and made it right.
I don’t like giving low stars for restaurants the industry is having enough trouble as it is.
Atmosphere: 5
Food: 4
Service: 1
What the John was this place. The deadgum music on the speaker sounded like it was from an elementary school play. Food was okay but went mentally insane because of the music. Well actually on second thought they were playing my friend Gretchen’s favorite song “It’s Magic” by Fenders.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Nachos
Honestly don’t waste your time! That was a horrible experience. It took 45 minutes for us to get water, chips, and guacamole. Then add on another hour for the food to come out. Our order was only $35 — why did it need to take almost 2 hours?! Such a disappointment. Won’t be back.
Atmosphere: 2
Food: 3
Service: 1
Love this place. Very beautiful and food and drinks are great. We went for my bday and they ended up giving me a free shot of tequila instead of fried ice cream. It was so much fun.
Parking: Plenty of parking. That's not a problem.
Kid-friendliness: Very nice to the kids and good environment
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas, Shrimp Acapulco, Steak, Nachos, Special Quesadilla Fajita, Taco, Burrito, Cheese Dip
Great Food !!! Nice Customer Service!!!
Atmosphere: 5
Food: 5
Service: 5
I have to admit this was an amazing experience! My family and I eat out alot and they gave us great services! And amazing food ! Will be coming back lots
Atmosphere: 5
Food: 5
Service: 5
The place looks like a palace and the food was great, so why you may ask, is it a 2 star review? Because the bad service eclipses all of that.
We arranged for lunch for a group of 12. The worker at the front pointed us towards tables in the back, so we sat. The jerk waiter then copped an attitude an attitude about us seating ourselves. We told him we were directed by the one up front to sit back here. He huffs off to the back. Our group and 2 tables that already had their orders were the only customers, so they were not busy. We don't even get a menu or drinks for 30 minutes, then the server is rude to my cousin when she asks for a drink. 15 more minutes before our order is taken. Perhaps they had a card game going in the back, because being a restaurant definitely wasn't on their minds. Another jerk, presumably the manager, tells us to wait to be seated next time. Hoss, there is no next time. We would've walked out if the graduate we were celebrating hadn't wanted to eat there. At least I saved on the tip
Atmosphere: 2
Food: 5
Service: 1
Good Place to eat! Good food and good service!
Atmosphere: 4
Food: 4
Service: 4
Great service
Atmosphere: 5
Food: 5
Service: 5
Loved the place. Huge and great food great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The Bar Tender, Nayeli Was Awesome. I Have Never Had Better Service! Food was Solid
This is the Highest Rating I Have Ever Given!
Nayeli Is The Main Reason Why!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Quesidilla
Service can be a little slow but it is expected for a restaurant that big. Dessert is amazing. I love the churros. Favorite thing to get is the Steak and chicken mixed nachos
Parking: Big parking lot in front of building
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Steak, Nachos, Cheese Dip
I ordered a half order of the fajita nachos. The waiter repeated it back to me. He brought me a half order. When the ticket was brought out I was charged for a whole order. When I told him he proceeded to tell me that what he brought me was a whole order. I told him I had not ordered that, he said but you ate it. If that was a whole order I would hate to see a half order. No wonder they didn't have as many customers as a few months ago. Don't cut the serving size and still charge the same amount. I'll just go to the other Mexican restaurant in town the next time I want Mexican food.
Atmosphere: 1
Food: 5
Service: 1
They go above and beyond everyday.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tamales, Tacos Al Pastor Taco, Quesadilla Fajita, Nachos, Taco Salad Chips, Chocolate Lava Cake, Steak Ranchero, Taco, Burrito, Cheese Dip
First time coming here and the last.
The service was great, everyone was nice. The food is horrible tho. The food we got was way to salty, it was like eating straight salt from a shaker. There was no flavor in the food, chicken was dry and the sour cream was really chalkly. The drinks (I got dp) Evan tasted weird. Atmosphere was great, loved the art work on the walls. I would never come here again but only because of the food. Like I said the service was great.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Fajita Chimichanga Lunch, Chicken Fajitas
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