Fratello’s Italian Steakhouse

great food,really good drinks,

Never again food was horrible

Atmosphere: 3

Food: 1

Service: 4

The tomahawk was completely raw and the mashed potatoes had a crusty film on them from sitting.

Atmosphere: 1

Food: 1

Service: 1

Lamb was amazing!!
Service was AMAZING!!!
DESSERT WAS FANAMINAL!!!!!

Atmosphere: 5

Food: 5

Service: 5

I had such high hopes for this place. Upon arrival my booth chair was broken and I sat in a hole with no cushion for the entirety of the meal with ripped vinyl scratching on my legs the whole time. My father could feel the boards and nails coming through on his side. We ordered drinks and appetizers to start. After the first round which took a few minutes, it took over 15 minutes with our bottles sitting at the end of the table for a refill before my husband got fed up and went to the bar. It was NOT busy and defibately not busy enough for every drink at the table to be empty and sitting for 15 minutes. Our appetizers came out and looked great, tasted awful. We got the spinach dip and the mozzarella bread with marinara dip. The bread for the spinach dip was so stale and covered in a rancid tasting olive oil that it literally tasted like they got it out of the garbage. The spinach dip had barely any flavor to it at all. The Mozz. Bread and dip was okay but nothing fantastic. Whole table ordered steaks for entrees, they came back and told us they were out of filets which was the whole reason my Mother wanted to celebrate her birthday there. She settled for a NY strip, my FIL the sirloin, and my husband and I were going to split the 40oz tomahawk ribeye. It took FOREVER for our food to come out, which was wild since they were not busy and our steaks were all medium rare. Then they were all terrible. Only one was eaten and only because he just was so hungry he couldnt stand it. He said he would just deal with it but said the flavor and texture of the meat was not good at all. When mine and my husbands came out, it looked great, but was so nasty. It was fatty and full of the nastiest hard gristle. We asked for the steak medium rare, it came out so rare the blood was pouring out of it, the steak was hot on the outside and totally cold on the inside and the darkest purple color. So we sent it back. Told them just cook it to medium then. Came back 5 minutes later and the part where we cut it the first time was cooked but there was no change when we cut into the inside. So we cut the whole steak up thinking maybe that was just a rare spot. Nope, found nothing but not even good fat but rubbery and hard hard gristle and raw meat. For a 40oz steak there was maybe 8oz of actual steak and it was so full of cold blood you could smell it. Don't get me wrong we can eat a medium rare steak with bloody juices no problem but straight cold blood, no. The potatoes tasted dirty like they hadn't been washed. And had been sitting already made under a warmer most the day. My husbands mashed potatoes he said were okay but they had a weird dry skin on the outside like they had been sitting forever. My mother's sour cream on her baked potato, she said smelled like a foot so she didnt touch it and her steak was so chewy she took one tiny bite and left the rest. They took off our 40oz steak after we refused it the second time coming back out, but we still had to pay for the potatoes. Which was ok since I did eat more than one bite of but they were not good. The waitress was pleasant but didnt check on us nearly enough and we had to ask for almost everything, nothing was anticipated and empty cups and more drinks to be filled sat forever and then we had to ask instead of her asking us if we would like another round. Then they brought a manager over and wanted me to explain in great detail what was wrong with my food, which I had no problem doing but being it was my Mother's birthday and us ALL having a problem with our food, I felt they could've at least comped her a drink or a dessert, something other than oh want me to just get you something different. No we wanted our food correct or at least not to pay for all this disgusting food we all so clearly didnt hardly touch. Our bill was $200 for only one person to eat and a total of 5 beers and 2 cocktails. It was awful and we were so disappointed. The only reason they got a star is because I had to put at least one and because at least the bartender could mix a drink properl

Atmosphere: 1

Food: 1

Service: 2

My fiance and myself went here for the first time and we will never be back! I ordered catfish and it tasted like mud I sent it back. Waitress wasn't very attentive.

Atmosphere: 1

Food: 1

Service: 1

My wife and I dined on a Sunday evening. Service was fantastic. Atmosphere was good. My food was very good. But I was told by the waitress the dish I had ordered, they did not have the right size fish. So they they asked if I was OK if my order came with smaller portions of the same fish. My wife order of lasagna came but had very little noodles in it. The sauce was good. I wrote it off as being Sunday evening, end of the week, and they were low on some things. I will come back but not on a Sunday evening.

Atmosphere: 3

Food: 4

Service: 5

Decided to try for the first time. Wasted our date night. The strawberry mojito I ordered was terrible - I sent it back. They were out of 3 things we tried to order. Decided on a steak just to discover that type of steak was frozen and would be an additional 20 minute wait. We decided to leave. Hopefully they can get their menu and staff on track soon.

First off the Ribeye sliders are as good as you can make a slider. The staff is extremely welcoming! We loved the live music on Sunday brunch!! We will definitely be back to try their new dinner menu and music bingo

Atmosphere: 5

Food: 5

Service: 5

Well if you have been lately you know prices are crazy high. Had lunch there today and one of us ordered the appetizer eggplant bruschetta. Menu said price was $9. When our bill came they changed $18 . Now this is not a huge bdish. Waitress said in the computer the price was $18 while menu listed it at $9. We won't be eating there again. They are pricing themselves out of business.

Atmosphere: 3

Food: 3

Service: 3

Great lunch. I eat here often

Atmosphere: 5

Food: 5

Service: 5

I've been getting take out orders for months and really enjoyed food.its little pricey, but I overlooked that! Tonight ordered my usual order,but that's not what I got and when I tried to call they weren't available, I will b going back tomorrow for full refund and I will not do business with them again

Atmosphere: 1

Food: 1

Service: 1

The pizza and italian spinach were awful.
Service was good.

Atmosphere: 1

Food: 1

Service: 4

Our waitress was really nice but she never came and checked on us like the entire time (it was completely dead on a Tuesday mind you), the food wasn’t that good either and we had to go find someone for condiments. The only time she came back was to get the check.

Atmosphere: 3

Food: 2

Service: 1

We had early dinner - made reservations but didn’t really need to at 5:30. I had sirloin sliders and sweet potato fries what were great! Husband ordered prime steak burger which was great but the dirty potato chips were not good. Tried sausage and cheese was good also. Ordered cheese cake with strawberries - it was ok but strawberries were old. Service was very good.