Great service and polite employees. This is a rare combination or even one or the other in McDonald's these days. Was glad to see that there's good McDonald's still left.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin, Mcdouble
alyssa Landa
They are fast but so fast that they forget to put the extra stuff that u paid extra for on your sandwich. I quit ordering it special because it happens every time they forget to put it on.
Atmosphere: 3
Food: 2
Service: 5
Janice Cook
Ordered off the app in the parking lot and food was delivered in time and good
Atmosphere: 5
Food: 5
Service: 5
Terry J
I PROMISE THIS IS THE EXACT CREW THAT GETS IT WRONG EACH TIME FROM 12 TO 145AWFULwaited for 15 minutes drive thruOrdered foodAll came out cold and took it back in after being pulled up to wait on COLD FISH AND FRIESGREASE WAS OLDOver 6 people up front but when mgr don't careEmployees DONT CAREI NEVER GET BAD FOOD AT COLLIERVILLE MCDONALDS
Atmosphere: 1
Food: 1
Service: 2
Samuel Reed
Horrible place. First, they shorted me on an ice coffee and I had to say something about it before finding out they didn't have the means to make it and I had to say something for them to replace it with something else pr refund that. I got home and found that I got no butter, syrup, or utensils with the hot cakes I ordered. Anywhere else would have given me those items, even both of the collierville tn locations gives me syrup, butter, and utensils. I've had problems before with being shorted on food here and such, and don't get me wrong, i've had problems everywhere and not just here, but having problems 8 out of 10 times of going to this particular location.
Atmosphere: 1
Food: 1
Service: 1
patrick fitch
The employees were loud and not even paying attention to the customers. They were letting their babies run around unattended and they were more concerned with their personal activities than serving customers. And the food is beyond bland. It used to be good back in the day. I don't know what happened but McDonald's sucks now.
Atmosphere: 1
Food: 2
Service: 3
Mandelyn Gwyn
So far so good ? They have always gotten my order correct and the staff is friendly ?
Atmosphere: 5
Food: 5
Service: 5
Justin Davis
The cashier was 1 of the nicest that I have seen in a long time. I will be going back to this place when I am back in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Mcchicken Sandwich
Cynthia Broadus
In my 48 years I've never seen such a mess. I went through the drive thru and ordered a Filet fish, fries, sweet tea and a side of tartar sauce. The lady at the first window told an employee to put a side of tartar sauce in a 6 count nugget box. I get to the second window and they asked me what I ordered. I told them and they looked lost. They asked for my receipt and realized they gave my order to the car in front of me. No big deal, accidents happen. After waiting several minutes I got my food and asked about the side of tartar. I guess they heard what the lady at the first window said and put nuggets in my bag. After waiting I'm expecting hot food. This stuff is cold and tastes old. It's some of the worse McDonald's I've ever had. I would go back but I'm just traveling through and exhausted. To the manager, it's really tacky that your employees are cussing where people in the drive through can hear. Do better!!!
Atmosphere: 1
Food: 1
Service: 1
J Langhorn
Saturday night, 10pm, fries hot, quarter pounder hot, cheeseburger cold and bun hard, Big Mac so cold cheese wasn't even melted and it tasted disgusting. First and last time visiting this location.
Slight miscommunication at the drive thru, but the order came out perfect. Food fresh. Coffee hot. Perfect.
Tony Falbo
I genuinely don't think I've ever ordered here and had my order correct. I get it, it's fast food... but when you're not busy how hard is it to get a 3 item order correct? You're better off going to the drive through and telling them to surprise you.
Mike P
Had to wait forever in the drive-thru, when we finally got to order they stopped to change from breakfast to lunch menu and would let my son order some pancakes. Ended up with a 6 piece chicken nuggets happy meal with extra fries and drink for $11 overpriced forthe services rendered. I don't plan to stop here again.
Atmosphere: 1
Food: 2
Service: 1
delta delfin
When I have gone the floor is always dirty, sometimes the tables. You always have to ask for ketchup and they give you very little of it.
Great service and polite employees. This is a rare combination or even one or the other in McDonald's these days. Was glad to see that there's good McDonald's still left.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Egg Mcmuffin, Mcdouble
They are fast but so fast that they forget to put the extra stuff that u paid extra for on your sandwich. I quit ordering it special because it happens every time they forget to put it on.
Atmosphere: 3
Food: 2
Service: 5
Ordered off the app in the parking lot and food was delivered in time and good
Atmosphere: 5
Food: 5
Service: 5
I PROMISE THIS IS THE EXACT CREW THAT GETS IT WRONG EACH TIME FROM 12 TO 145AWFULwaited for 15 minutes drive thruOrdered foodAll came out cold and took it back in after being pulled up to wait on COLD FISH AND FRIESGREASE WAS OLDOver 6 people up front but when mgr don't careEmployees DONT CAREI NEVER GET BAD FOOD AT COLLIERVILLE MCDONALDS
Atmosphere: 1
Food: 1
Service: 2
Horrible place. First, they shorted me on an ice coffee and I had to say something about it before finding out they didn't have the means to make it and I had to say something for them to replace it with something else pr refund that. I got home and found that I got no butter, syrup, or utensils with the hot cakes I ordered. Anywhere else would have given me those items, even both of the collierville tn locations gives me syrup, butter, and utensils. I've had problems before with being shorted on food here and such, and don't get me wrong, i've had problems everywhere and not just here, but having problems 8 out of 10 times of going to this particular location.
Atmosphere: 1
Food: 1
Service: 1
The employees were loud and not even paying attention to the customers. They were letting their babies run around unattended and they were more concerned with their personal activities than serving customers. And the food is beyond bland. It used to be good back in the day. I don't know what happened but McDonald's sucks now.
Atmosphere: 1
Food: 2
Service: 3
So far so good ? They have always gotten my order correct and the staff is friendly ?
Atmosphere: 5
Food: 5
Service: 5
The cashier was 1 of the nicest that I have seen in a long time. I will be going back to this place when I am back in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mcdouble, Mcchicken Sandwich
In my 48 years I've never seen such a mess. I went through the drive thru and ordered a Filet fish, fries, sweet tea and a side of tartar sauce. The lady at the first window told an employee to put a side of tartar sauce in a 6 count nugget box. I get to the second window and they asked me what I ordered. I told them and they looked lost. They asked for my receipt and realized they gave my order to the car in front of me. No big deal, accidents happen. After waiting several minutes I got my food and asked about the side of tartar. I guess they heard what the lady at the first window said and put nuggets in my bag. After waiting I'm expecting hot food. This stuff is cold and tastes old. It's some of the worse McDonald's I've ever had. I would go back but I'm just traveling through and exhausted. To the manager, it's really tacky that your employees are cussing where people in the drive through can hear. Do better!!!
Atmosphere: 1
Food: 1
Service: 1
Saturday night, 10pm, fries hot, quarter pounder hot, cheeseburger cold and bun hard, Big Mac so cold cheese wasn't even melted and it tasted disgusting. First and last time visiting this location.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Slight miscommunication at the drive thru, but the order came out perfect. Food fresh. Coffee hot. Perfect.
I genuinely don't think I've ever ordered here and had my order correct. I get it, it's fast food... but when you're not busy how hard is it to get a 3 item order correct? You're better off going to the drive through and telling them to surprise you.
Had to wait forever in the drive-thru, when we finally got to order they stopped to change from breakfast to lunch menu and would let my son order some pancakes. Ended up with a 6 piece chicken nuggets happy meal with extra fries and drink for $11 overpriced forthe services rendered. I don't plan to stop here again.
Atmosphere: 1
Food: 2
Service: 1
When I have gone the floor is always dirty, sometimes the tables. You always have to ask for ketchup and they give you very little of it.
Atmosphere: 1
Food: 4
Service: 1
People were rushed and not friendly, food was
Food: 3
Service: 3