Young lady name Hailey bad customer service . Night shift, manager no better
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hamburger
Nanette Jaco
We had a baconator combo and a bacon mushroom burger combo. They were both very good. I really hope they keep that mushroom burger around. I think it's the munster cheese they put in it. I would have given them all five stars but there was an issue. We are both handicapped and in the past week and a half we've been there twice and both times the store's handicapped parking spaces were all full with employees cars. We were fine but there are those that really need to be in those parking spots.
We Ordered online & Even paid extra for fast Delivery, Only 1/2 the food was delivered by doordash. Called them about it & Person who answered knew right away & said she would Deliver it. I'm still waiting for it 2 hours later. Not eating Dinner tonight before bed. We May Not Ever order from Wendy's Again. Sorry but I'm Hungry & Mad.
Food: 2
Service: 2
amy James
Just stood at the counter while employees ignored us and then fought over who should be the one taking our order. The one who appeared to be the manager pointed at me and said, hold on and let me count to 10, while the other 3-4 employees laughed. So I just grab my kids and left.
Atmosphere: 1
Food: 1
Service: 1
Ginger Brown
Mushroom bacon burger was really good. Fries were hard not hot service was slow.
Food: 3
Service: 3
Recommended dishes: Hamburger
Jen Z
They ALWAYS get my order wrong. ALWAYS!!
Jane Hearn
The food was fresh. Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Michael Haynes
Again another place that seemed annoyed to help
Atmosphere: 1
Food: 2
Service: 1
Mitchell Gutierrez
The employee at the front was the rudest fast food worker I've seen across many states. Blatantly rude to me while being nice to other customers. Refused to give me my drink and had to ask another employee to receive my drink. When my order came she didn't say anything on purpose leaving me to believe is was someone else's food. Ruined my food by letting it get cold. She announced everyone else's order loud and clear. I was the only customer of Hispanic origin and this definitely feels racially motivated.
Atmosphere: 1
Food: 1
Service: 1
Victoria Gentry
Have never had any problems at this location, and staff is always nice. Food is always great, keeping me coming back
Bacon was tuff and the fries company should be replaced, the fries are terrible
Atmosphere: 5
Food: 2
Service: 5
Meg
We looked up reviews before we went and the only significant negative reviews we saw were for the long wait time. Well I don't know about you, but I can stand to wait a bit longer for good food, so we decided to give it a try. Went through the drive through and ordered a bacon burger combo, a chicken sandwich combo, a pineapple frosty, and the Cinnabon pull apart. Well the very first thing we noticed was the long drive through line. Okay, we were prepared for the wait. No big deal! Pull up to the speaker and wait a few more minutes before someone finally comes over the speaker to take our order. Again, no big deal. Here's the kind of big deal though. This girl wouldn't even let me finish each sentence before she "is that it?"ed me. I mean, every single thing I ordered was followed very rashly with an "is that it?" As if I was taking up HER time. Ugh... okay, on to the next window. Our drinks were already in the window when we pulled up. And that's where they sat while we waited some more. (It's a bit comical at this point, I know) Well the young lady at this particular window was having a much worse night than the first girl and couldn't even be bothered to look at us let alone be civil. She finally hands us our food and I offer the typical "thank you, have a great night!" Which I'm certain she didn't hear since she was quick to slam the window closed. Okay... I pull off to the side and check our food. Sandwiches look AMAZING and the fries were fresh as!! Heck yeah! A little waiting pays off, right?! Wrong! We drive home and come straight in to devour our picturesque sandwiches, only to find that the bacon on my BACON burger is so old/burnt I can hardly even chew it! Okay, that really really sucks, but definitely not enough to worry about a review to be honest. I pulled the bacon off and ate the rest of my *very good minus the bacon* sandwich. Well, hubs starts to eat his frosty and says while it tastes good, there's hardly any pineapple in it! Bummer. Okay, strike 2ish? Well... I reach for my dessert (that Cinnabon that looks so yummy on the posters they have plastered EVERYWHERE) and it's a dried up ROCK. I'm not kidding yall. It's like old stale bread with maybe a hint of cinnamon and a drizzle of glaze. What even is this?! I'm so disappointed and I swear I tried to give yall the benefit of the doubt so bad tonight. I truly thought Hernando would come through for me. ?
Atmosphere: 3
Food: 3
Service: 1
Christopher Moore
Bacon was tuff and the fries company should be replaced, the fries are terrible
Atmosphere: 5
Food: 2
Service: 5
Nick Herrington
Great service! Manager apologized for the wait and said they were short staffed, but you wouldn't know by the quick service. We had a bus of 10 people.
Julie Ann Coker
Food was good but workers have a rude attitude. Poor customer service. Needs attention for sure ..
Young lady name Hailey bad customer service . Night shift, manager no better
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Hamburger
We had a baconator combo and a bacon mushroom burger combo. They were both very good. I really hope they keep that mushroom burger around. I think it's the munster cheese they put in it. I would have given them all five stars but there was an issue. We are both handicapped and in the past week and a half we've been there twice and both times the store's handicapped parking spaces were all full with employees cars. We were fine but there are those that really need to be in those parking spots.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Classic Chocolate Frosty, Chili, Bacon Double Stack, Wendy’S Baked Potatoes, Hamburger
We Ordered online & Even paid extra for fast Delivery, Only 1/2 the food was delivered by doordash. Called them about it & Person who answered knew right away & said she would Deliver it. I'm still waiting for it 2 hours later. Not eating Dinner tonight before bed. We May Not Ever order from Wendy's Again. Sorry but I'm Hungry & Mad.
Food: 2
Service: 2
Just stood at the counter while employees ignored us and then fought over who should be the one taking our order. The one who appeared to be the manager pointed at me and said, hold on and let me count to 10, while the other 3-4 employees laughed. So I just grab my kids and left.
Atmosphere: 1
Food: 1
Service: 1
Mushroom bacon burger was really good. Fries were hard not hot service was slow.
Food: 3
Service: 3
Recommended dishes: Hamburger
They ALWAYS get my order wrong. ALWAYS!!
The food was fresh. Keep up the great work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Again another place that seemed annoyed to help
Atmosphere: 1
Food: 2
Service: 1
The employee at the front was the rudest fast food worker I've seen across many states. Blatantly rude to me while being nice to other customers. Refused to give me my drink and had to ask another employee to receive my drink. When my order came she didn't say anything on purpose leaving me to believe is was someone else's food. Ruined my food by letting it get cold. She announced everyone else's order loud and clear. I was the only customer of Hispanic origin and this definitely feels racially motivated.
Atmosphere: 1
Food: 1
Service: 1
Have never had any problems at this location, and staff is always nice. Food is always great, keeping me coming back
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Spicy Chicken Sandwich, Wendy's Hot & Crispy Fries
Restaurantji Recommends
Bacon was tuff and the fries company should be replaced, the fries are terrible
Atmosphere: 5
Food: 2
Service: 5
We looked up reviews before we went and the only significant negative reviews we saw were for the long wait time. Well I don't know about you, but I can stand to wait a bit longer for good food, so we decided to give it a try. Went through the drive through and ordered a bacon burger combo, a chicken sandwich combo, a pineapple frosty, and the Cinnabon pull apart. Well the very first thing we noticed was the long drive through line. Okay, we were prepared for the wait. No big deal! Pull up to the speaker and wait a few more minutes before someone finally comes over the speaker to take our order. Again, no big deal. Here's the kind of big deal though. This girl wouldn't even let me finish each sentence before she "is that it?"ed me. I mean, every single thing I ordered was followed very rashly with an "is that it?" As if I was taking up HER time. Ugh... okay, on to the next window. Our drinks were already in the window when we pulled up. And that's where they sat while we waited some more. (It's a bit comical at this point, I know) Well the young lady at this particular window was having a much worse night than the first girl and couldn't even be bothered to look at us let alone be civil. She finally hands us our food and I offer the typical "thank you, have a great night!" Which I'm certain she didn't hear since she was quick to slam the window closed. Okay... I pull off to the side and check our food. Sandwiches look AMAZING and the fries were fresh as!! Heck yeah! A little waiting pays off, right?! Wrong! We drive home and come straight in to devour our picturesque sandwiches, only to find that the bacon on my BACON burger is so old/burnt I can hardly even chew it! Okay, that really really sucks, but definitely not enough to worry about a review to be honest. I pulled the bacon off and ate the rest of my *very good minus the bacon* sandwich. Well, hubs starts to eat his frosty and says while it tastes good, there's hardly any pineapple in it! Bummer. Okay, strike 2ish? Well... I reach for my dessert (that Cinnabon that looks so yummy on the posters they have plastered EVERYWHERE) and it's a dried up ROCK. I'm not kidding yall. It's like old stale bread with maybe a hint of cinnamon and a drizzle of glaze. What even is this?! I'm so disappointed and I swear I tried to give yall the benefit of the doubt so bad tonight. I truly thought Hernando would come through for me. ?
Atmosphere: 3
Food: 3
Service: 1
Bacon was tuff and the fries company should be replaced, the fries are terrible
Atmosphere: 5
Food: 2
Service: 5
Great service! Manager apologized for the wait and said they were short staffed, but you wouldn't know by the quick service. We had a bus of 10 people.
Food was good but workers have a rude attitude.
Poor customer service.
Needs attention for sure ..
Atmosphere: 1
Food: 4
Service: 1
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