We came in with a large group(10-12). Had a specific order, gave them the list and the entire order was messed up. Fries were cold, nuggets cold, burgers came with everything we asked to have removed. Employees were so busy trying to visit with a gentelman (did not order, was just here to visit) that walked in that im not surprised that our order was incorrect.
Atmosphere: 1
Food: 1
Service: 1
Erica Roark
Great job at 2:30 pm on 6/30/2025...great customer service and food.
Atmosphere: 5
Food: 5
Service: 5
Carleassia Jeffries
Absolutely disgusting!! Grease IS NEVER CHANGED
Lori Nelms
Our food was hot and everyone was very sweet.
Atmosphere: 5
Food: 5
Service: 5
Gerold DaMan
Stopped by for a quick lunch
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
Sherry-Sprouse- Ross
My husband and I walked up to counter at Wendy's in New Albany MS and there were 4 employees behind counter that NEVER greeted us or even spoke. We stood there for a few minutes. They stood back there just talking and laughing. We were not even looked at. So we left and I will not go to that one ever again. IT WAS SORRY PERIOD!!
Atmosphere: 1
Food: 1
Service: 1
Rebecca
Typical Wendy's fast food. The staff were friendly and inviting. The breakfast we got was okay. My bacon, egg and cheese croissant wasn't that warm.
My krabby patty meal was perfect. I usually don’t expect much from fast food but when I get surprised I try to show them some love. The service was great. The frosty was thick AF and delicious. I got our food super fast. Al took our order and provided service beyond our expectations. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Terri Ahlum
For a drive threw it was fairly fast and painless. Employees seemed nice and were not disrespectful in any way.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Classic Chicken Sandwich, Scone, Hamburger, Chili
Tammy Tollison
The cashier was very friendly and accommodating. The restaurant was also clean. Food was Good!
Jacklyn White
Worse Wendy's ever I got baconator fries and they gave me fries with sliced cheese and whole pieces of bacon after waiting for 10 mins on them.
Need customer service skills was rude
Atmosphere: 1
Food: 1
Service: 1
No coffee at 1pm. You gotta be kidding me
Food: 1
Service: 1
Food was good and 🔥 fresh fries 🍟
Atmosphere: 4
Food: 5
Service: 4
We came in with a large group(10-12). Had a specific order, gave them the list and the entire order was messed up. Fries were cold, nuggets cold, burgers came with everything we asked to have removed.
Employees were so busy trying to visit with a gentelman (did not order, was just here to visit) that walked in that im not surprised that our order was incorrect.
Atmosphere: 1
Food: 1
Service: 1
Great job at 2:30 pm on 6/30/2025...great customer service and food.
Atmosphere: 5
Food: 5
Service: 5
Absolutely disgusting!! Grease IS NEVER CHANGED
Our food was hot and everyone was very sweet.
Atmosphere: 5
Food: 5
Service: 5
Stopped by for a quick lunch
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Spicy Chicken Sandwich
My husband and I walked up to counter at Wendy's in New Albany MS and there were 4 employees behind counter that NEVER greeted us or even spoke. We stood there for a few minutes. They stood back there just talking and laughing. We were not even looked at. So we left and I will not go to that one ever again. IT WAS SORRY PERIOD!!
Atmosphere: 1
Food: 1
Service: 1
Typical Wendy's fast food. The staff were friendly and inviting. The breakfast we got was okay. My bacon, egg and cheese croissant wasn't that warm.
Atmosphere: 3
Food: 2
Service: 5
Restaurantji Recommends
Son loves the baconator.
Atmosphere: 4
Food: 4
Service: 4
My krabby patty meal was perfect. I usually don’t expect much from fast food but when I get surprised I try to show them some love. The service was great. The frosty was thick AF and delicious. I got our food super fast. Al took our order and provided service beyond our expectations. Thank you!
Atmosphere: 5
Food: 5
Service: 5
For a drive threw it was fairly fast and painless. Employees seemed nice and were not disrespectful in any way.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Classic Chicken Sandwich, Scone, Hamburger, Chili
The cashier was very friendly and accommodating. The restaurant was also clean. Food was Good!
Worse Wendy's ever I got baconator fries and they gave me fries with sliced cheese and whole pieces of bacon after waiting for 10 mins on them.
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