Really disliked this place. Snarky staff member seemed more interested in getting back outside to vape some more. The food was dry.
Atmosphere: 2
Food: 3
Service: 2
Jp Howell
I’ve been here quite a few time, 2 to 3 cars in line and they pull everyone up and the line is empty that point, and the lady in the window “ I want you to pull into that handicap spot” .
Lola M
I am a previous employee at this jacks and I do not recommend applying to work here. The overall staff (minus a few people) would gossip about each other constantly including managers. A few managers there also have a additude issue, and instead of calmly fixing the issue, or asking me to fix the issue in a regular tone, they went straight to yelling and throwing tantrums. Mind you these folks are about 30+ acting like children. And if a toxic environment is not what you want, do not work here. Plus there are no benefits minus a meal discount so it's not even really worth working this job anyways.
Atmosphere: 1
Food: 3
Service: 2
Dustin Tucker
This location sucks! The manager wouldn't get out her chair to come speak to us about an order. Francis is not manager material. Had a messed up order and they told us we could come get it replaced. We called 30 times over 2 days. Wouldn't answer the phone. We drove all the way back to Iuka and when we got there they told us we had to have the receipt. If they would have answered the phone we would have known to bring it. This manager was rude. I hate to give a bad review but this is unacceptable. If a manager is to lazy to get up out of her chair to speak to a customer... They should not be managing. Francis = lazy management!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger with Green Beans, Steak Biscuit, Sausage Biscuit, Chicken Biscuit
Ramona Meeks
They just didn’t want to make anymore chicken so they gave us crumbs and old fries for $9
Atmosphere: 1
Food: 1
Service: 1
Jheleecia Page
We actually eat here a lot. The food is usually fresh and tastes great. Only problem is whenever we get mayonnaise added to our sandwiches cause we are regulars, they always take the other sauces off. They never give us napkins either lol. Customer service is pretty good and food is usually always good too besides those 2 small things I am going to continue eating there for sure.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
Brenda Anglin
Went Thur drive Thur and ordered 8 piece of chicken with 4 biscuits, didn't receive the biscuits. I tried calling them to ask if by chance I could get them the next morning and they did not answer the phone. Called twice.
Atmosphere: 3
Food: 4
Service: 2
Curtis Baker
Found this chain while traveling. It was a nice change of pace from the usual burger place.
Food was freshly cooked and the staff was friendly.i go to places based on how I'm treated
Atmosphere: 5
Food: 5
Service: 5
Misty Stidham
I ordered grilled chicken wraps at the drive thru and I was told that the cook was out and it would be 10-15 minutes before that person got back but I could order fried chicken wraps!?!?
Food: 3
Service: 1
Jessica Nicole Owens
Always great food and great service too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Green Beans, Fried Pies, Big Jack Combo
Paul Rodefer
Went through drive through ordered 10 piece chicken dinner with mashed potatoes gravy and coleslaw got home got an 8 piece 4 pieces are wings and got green beans instead of gravy. After reading some of the reviews owner won't do anything about the problem
Jacob Price
Came through and my order was wrong. Usually I wouldn’t be concerned as mistakes happen but when I brought to order in they tossed the mess up in the trash. hate such waste and would have fed it to a homeless person or a dog at the least.After leaving we noticed none of the fries had any seasoning whatsoever which is the main reason people go to jacks.Then the tea was soured as well. I wouldn’t have jumped on a review as it could have been one of those days. But when I called to tell them they had soured tea so no one got sick the phone rang once and then disconnected. I tried calling 4 more times with the same result.
Like any other Jacks.
Atmosphere: 5
Food: 5
Service: 5
Really disliked this place. Snarky staff member seemed more interested in getting back outside to vape some more. The food was dry.
Atmosphere: 2
Food: 3
Service: 2
I’ve been here quite a few time, 2 to 3 cars in line and they pull everyone up and the line is empty that point, and the lady in the window “ I want you to pull into that handicap spot” .
I am a previous employee at this jacks and I do not recommend applying to work here. The overall staff (minus a few people) would gossip about each other constantly including managers. A few managers there also have a additude issue, and instead of calmly fixing the issue, or asking me to fix the issue in a regular tone, they went straight to yelling and throwing tantrums. Mind you these folks are about 30+ acting like children. And if a toxic environment is not what you want, do not work here. Plus there are no benefits minus a meal discount so it's not even really worth working this job anyways.
Atmosphere: 1
Food: 3
Service: 2
This location sucks! The manager wouldn't get out her chair to come speak to us about an order. Francis is not manager material. Had a messed up order and they told us we could come get it replaced. We called 30 times over 2 days. Wouldn't answer the phone. We drove all the way back to Iuka and when we got there they told us we had to have the receipt. If they would have answered the phone we would have known to bring it. This manager was rude. I hate to give a bad review but this is unacceptable. If a manager is to lazy to get up out of her chair to speak to a customer... They should not be managing. Francis = lazy management!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger with Green Beans, Steak Biscuit, Sausage Biscuit, Chicken Biscuit
They just didn’t want to make anymore chicken so they gave us crumbs and old fries for $9
Atmosphere: 1
Food: 1
Service: 1
We actually eat here a lot. The food is usually fresh and tastes great. Only problem is whenever we get mayonnaise added to our sandwiches cause we are regulars, they always take the other sauces off. They never give us napkins either lol. Customer service is pretty good and food is usually always good too besides those 2 small things I am going to continue eating there for sure.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
Went Thur drive Thur and ordered 8 piece of chicken with 4 biscuits, didn't receive the biscuits. I tried calling them to ask if by chance I could get them the next morning and they did not answer the phone. Called twice.
Atmosphere: 3
Food: 4
Service: 2
Found this chain while traveling. It was a nice change of pace from the usual burger place.
Atmosphere: 5
Food: 5
Service: 5
Not enough low fat choices for breakfast.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Coleslaw
Restaurantji Recommends
Food was freshly cooked and the staff was friendly.i go to places based on how I'm treated
Atmosphere: 5
Food: 5
Service: 5
I ordered grilled chicken wraps at the drive thru and I was told that the cook was out and it would be 10-15 minutes before that person got back but I could order fried chicken wraps!?!?
Food: 3
Service: 1
Always great food and great service too!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger with Green Beans, Fried Pies, Big Jack Combo
Went through drive through ordered 10 piece chicken dinner with mashed potatoes gravy and coleslaw got home got an 8 piece 4 pieces are wings and got green beans instead of gravy. After reading some of the reviews owner won't do anything about the problem
Came through and my order was wrong. Usually I wouldn’t be concerned as mistakes happen but when I brought to order in they tossed the mess up in the trash. hate such waste and would have fed it to a homeless person or a dog at the least.After leaving we noticed none of the fries had any seasoning whatsoever which is the main reason people go to jacks.Then the tea was soured as well. I wouldn’t have jumped on a review as it could have been one of those days. But when I called to tell them they had soured tea so no one got sick the phone rang once and then disconnected. I tried calling 4 more times with the same result.
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