They must have been understaffed, because we had a little wait when we 1st walked in with no one in front of us. Also, I've noticed that Jack's in numerous locations give very little fries with your order.
Atmosphere: 4
Food: 4
Service: 4
bobby chick
Only reason I gave a 1star is there no 0!!! As a driver I have eaten at Jacks all over the south.This is my go 2 breakfast and I always have had a hot,well prepared meal in a clean restaurant.my biscuit was hard as a rock with the cheese hanging off stuck 2 paper,my hash rounds were soggy and ice cold,Bathrooms were nasty.
Atmosphere: 1
Food: 1
Service: 1
Belinda Mathis
They are slow, and can't get the orders right. Bypass Jack's in Iuka if you are hungry It took 12 minutes to get an order of fries at the drive thru and I probably wouldn't of got them then if I hadn't of went in. They had lots of employees but they were standing around and walking outside on phone
Atmosphere: 1
Food: 1
Service: 1
Valerie Lamar
They cannot have homemade biscuits. They were exactly like the walmart frozen ones. Hard as a rock. Greasy eggs. Couldn't finish a thing we got.
Atmosphere: 3
Food: 1
Service: 3
Bethany Seals
Woman at counter was patronizing and rude. Food was not fresh.
Atmosphere: 1
Food: 1
Service: 1
Thomas Elliott
Utterly sad excuse of a business order an online order and was missing more than half of the order wasn’t even in the bag that was conveniently tied up so good you couldn’t open it without tearing the entire bag apart rude staff and useless management Trisha the general manager while polite was useless in resolving this issue referred me to corporate online so it’ll take me days to recoup my money after the poor service rendered it would be a better business model by jack to either re staff the entire restaurant with more competent people or close its doors entirely and go without stealing money from hard working people shouldn’t be regular thing this isn’t the first time somthing like this has happened they have developed a reputation for being the worst place to eat in Iuka and surrounding areas ik this one review won’t reach the intended audience but maybe it’ll save someone from spending 40 bucks on a meal to only receive 10 bucks worth of food and no actionable resources to resolve this issue at this point it’s stealing from the customers
Atmosphere: 1
Food: 1
Service: 1
James Marsh
My food was fresh and delicious. The staff was friendly and courteous.
Atmosphere: 4
Food: 5
Service: 5
Matthew Sparks
My 5 star review is not to compliment Jack's as a restaurant, but the team working within it. Watching this team persevere despite what they have to go through and the conditions they're required to work in, deserves no less than 5 stars. I'd like to take careful consideration to mention the following employees by name: Lili, Shelby, Johnny, Rwal, Camyron, Anna. Props to them all 👏.
Atmosphere: 4
Food: 4
Service: 5
tmony81
Like any other Jacks.
Atmosphere: 5
Food: 5
Service: 5
Bryan Gauntt
Really disliked this place. Snarky staff member seemed more interested in getting back outside to vape some more. The food was dry.
I’ve been here quite a few time, 2 to 3 cars in line and they pull everyone up and the line is empty that point, and the lady in the window “ I want you to pull into that handicap spot” .
Lola M
I am a previous employee at this jacks and I do not recommend applying to work here. The overall staff (minus a few people) would gossip about each other constantly including managers. A few managers there also have a additude issue, and instead of calmly fixing the issue, or asking me to fix the issue in a regular tone, they went straight to yelling and throwing tantrums. Mind you these folks are about 30+ acting like children. And if a toxic environment is not what you want, do not work here. Plus there are no benefits minus a meal discount so it's not even really worth working this job anyways.
Atmosphere: 1
Food: 3
Service: 2
Dustin Tucker
This location sucks! The manager wouldn't get out her chair to come speak to us about an order. Francis is not manager material. Had a messed up order and they told us we could come get it replaced. We called 30 times over 2 days. Wouldn't answer the phone. We drove all the way back to Iuka and when we got there they told us we had to have the receipt. If they would have answered the phone we would have known to bring it. This manager was rude. I hate to give a bad review but this is unacceptable. If a manager is to lazy to get up out of her chair to speak to a customer... They should not be managing. Francis = lazy management!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger with Green Beans, Steak Biscuit, Sausage Biscuit, Chicken Biscuit
Ramona Meeks
They just didn’t want to make anymore chicken so they gave us crumbs and old fries for $9
Atmosphere: 1
Food: 1
Service: 1
Jheleecia Page
We actually eat here a lot. The food is usually fresh and tastes great. Only problem is whenever we get mayonnaise added to our sandwiches cause we are regulars, they always take the other sauces off. They never give us napkins either lol. Customer service is pretty good and food is usually always good too besides those 2 small things I am going to continue eating there for sure.
They must have been understaffed, because we had a little wait when we 1st walked in with no one in front of us. Also, I've noticed that Jack's in numerous locations give very little fries with your order.
Atmosphere: 4
Food: 4
Service: 4
Only reason I gave a 1star is there no 0!!! As a driver I have eaten at Jacks all over the south.This is my go 2 breakfast and I always have had a hot,well prepared meal in a clean restaurant.my biscuit was hard as a rock with the cheese hanging off stuck 2 paper,my hash rounds were soggy and ice cold,Bathrooms were nasty.
Atmosphere: 1
Food: 1
Service: 1
They are slow, and can't get the orders right. Bypass Jack's in Iuka if you are hungry
It took 12 minutes to get an order of fries at the drive thru and I probably wouldn't of got them then if I hadn't of went in. They had lots of employees but they were standing around and walking outside on phone
Atmosphere: 1
Food: 1
Service: 1
They cannot have homemade biscuits. They were exactly like the walmart frozen ones. Hard as a rock. Greasy eggs. Couldn't finish a thing we got.
Atmosphere: 3
Food: 1
Service: 3
Woman at counter was patronizing and rude. Food was not fresh.
Atmosphere: 1
Food: 1
Service: 1
Utterly sad excuse of a business order an online order and was missing more than half of the order wasn’t even in the bag that was conveniently tied up so good you couldn’t open it without tearing the entire bag apart rude staff and useless management Trisha the general manager while polite was useless in resolving this issue referred me to corporate online so it’ll take me days to recoup my money after the poor service rendered it would be a better business model by jack to either re staff the entire restaurant with more competent people or close its doors entirely and go without stealing money from hard working people shouldn’t be regular thing this isn’t the first time somthing like this has happened they have developed a reputation for being the worst place to eat in Iuka and surrounding areas ik this one review won’t reach the intended audience but maybe it’ll save someone from spending 40 bucks on a meal to only receive 10 bucks worth of food and no actionable resources to resolve this issue at this point it’s stealing from the customers
Atmosphere: 1
Food: 1
Service: 1
My food was fresh and delicious. The staff was friendly and courteous.
Atmosphere: 4
Food: 5
Service: 5
My 5 star review is not to compliment Jack's as a restaurant, but the team working within it. Watching this team persevere despite what they have to go through and the conditions they're required to work in, deserves no less than 5 stars. I'd like to take careful consideration to mention the following employees by name: Lili, Shelby, Johnny, Rwal, Camyron, Anna. Props to them all 👏.
Atmosphere: 4
Food: 4
Service: 5
Like any other Jacks.
Atmosphere: 5
Food: 5
Service: 5
Really disliked this place. Snarky staff member seemed more interested in getting back outside to vape some more. The food was dry.
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
I’ve been here quite a few time, 2 to 3 cars in line and they pull everyone up and the line is empty that point, and the lady in the window “ I want you to pull into that handicap spot” .
I am a previous employee at this jacks and I do not recommend applying to work here. The overall staff (minus a few people) would gossip about each other constantly including managers. A few managers there also have a additude issue, and instead of calmly fixing the issue, or asking me to fix the issue in a regular tone, they went straight to yelling and throwing tantrums. Mind you these folks are about 30+ acting like children. And if a toxic environment is not what you want, do not work here. Plus there are no benefits minus a meal discount so it's not even really worth working this job anyways.
Atmosphere: 1
Food: 3
Service: 2
This location sucks! The manager wouldn't get out her chair to come speak to us about an order. Francis is not manager material. Had a messed up order and they told us we could come get it replaced. We called 30 times over 2 days. Wouldn't answer the phone. We drove all the way back to Iuka and when we got there they told us we had to have the receipt. If they would have answered the phone we would have known to bring it. This manager was rude. I hate to give a bad review but this is unacceptable. If a manager is to lazy to get up out of her chair to speak to a customer... They should not be managing. Francis = lazy management!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger with Green Beans, Steak Biscuit, Sausage Biscuit, Chicken Biscuit
They just didn’t want to make anymore chicken so they gave us crumbs and old fries for $9
Atmosphere: 1
Food: 1
Service: 1
We actually eat here a lot. The food is usually fresh and tastes great. Only problem is whenever we get mayonnaise added to our sandwiches cause we are regulars, they always take the other sauces off. They never give us napkins either lol. Customer service is pretty good and food is usually always good too besides those 2 small things I am going to continue eating there for sure.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hamburger
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