KFC
958 W Main St, Louisville
(662) 773-5288
Recent Reviews
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I have experienced significant and consistent service delays at this fast-food establishment. For example, a 16-minute wait time for chicken often extends to 30 minutes, and Taco Bell orders incur even longer delays. The frequent lack of readily available chicken suggests a need for improved inventory management and operational processes. Enhanced staff training and attentiveness could significantly improve the customer experience at this location. In simpler words, get a new staff!!!!!
This is the worst fast food experience anyone could ever offer. Ordered online pickup, and when I went to pick it up through the drive through no one would answer the intercom. Except when they would turn their microphone on to say “oh my god” or “whatever.” After siting there for 10 minutes asking if they could hear me I then went into the store to pick my order up. Inside everyone is on their phones with no kind of urgency talking shit with one another. It seems to me that everyone in that store including the manager is lazy and don’t want to be there. My order was supposed to be ready and picked up by 8:05. I didn’t receive it until 8:35. WITH NO OTHER CUSTOMERS IN THE STORE OR DRIVE THROUGH. I would not recommend ever ordering here.
The chicken I had today was OLD & DRY. It's like they cooked it last night. This KFC has went downhill. They are very slow and not organized. Why sell old chicken when you are a chicken place? No wonder they have a $10 chicken deal from Sunday-Tuesday.
Order a 3 piece chicken meal.the chicken was full of old grease plus it was nasty .everything about kfc/taco bell is horrible. Everyone in their needs to be fired. The food is not properly cooked served.they throw your food at you and then they get mad at you for no reason. They need tone report to cooperate office. Or shut down permanently
EVERY single time.... either have an hour late on the food, or the order is wrong. They take care of the drive-thru first and foremost. So if you order online or walk in get ready to have a horrible experience.
They refrigerate food and resell it the next day. That chicken I ordered was 2 days old and the biscuits were from last wk. Terrible food, terrible service and terrible employees. Terminate everyone and start fresh.
Atmosphere: 1
Food: 1
Service: 1
When I order on line they never get it right today only put 3 pieces of chicken for a 4 piece deal didn’t ask me what kind of sides nor original or crispy they always assume what you want
Atmosphere: 3
Food: 4
Service: 2
Newly renovated and looks good but service is a total joke. Don’t see how they are still in business. May could be a good place with a lot of management. So many workers fumbling around and not knowing what to do. Somebody please help this place.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Very clean and didn't have to wait very long, The pot pie is so delicious and hot with a flakey crust. You won't be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Rude, super greasy and over priced. They wanted $2.77 for a cup of ice!!!!
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Drive thru is always backed up, and u rarely get your food at the drive thru window
Atmosphere: 2
Food: 3
Service: 3
Rude, super greasy and over priced. They wanted $2.77 for a cup of ice!!!!
Atmosphere: 1
Food: 3
Service: 1
The drive-through was hard to understand, but I got the order done. It was simply 2 of their typical burritos. The 5 Layer burrito was packed with so many beans. It felt like a big bean burrito.
Food: 3
Service: 3
They often have people driving around the building to wait even if they are not busy.
Atmosphere: 3
Food: 4
Service: 2
Yummy yummy mac and cheese wrap with yummy yummy hot/spicy sauce
Parking: Its a kfc what do you think
Wheelchair accessibility: Obvi a spot
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
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