Ordered food thru the mobile app and the app stated the pickup time. I arrived 5 minutes after that and food was still not ready. The restaurant is pick up only so no excuse for not having pizza already at the correct time.
jimmy oldham
Hot and ready 15 mins or less!
Brad Walker
Great crisp personal pan pizza
Steven Murphy
Pizza was good. Service was quick but worker was rude. It is take out only even though they have a dining room
Atmosphere: 1
Food: 4
Service: 2
Kawonna Parker
Vegetarian options: Pizza Hut need to do better on adding cheese. Little Caesars gives more cheese. Corner store pizza have more cheese.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Supreme Pizza
Adria Tecec
The food was not prepared per order my wings were incorrect. They charged .91 for ranch and i ordered wings. The pizza was just not what I'm use to from Pizza hut freshness. The customer service is beyond poor. New management is needed.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Personal Pan Pizza & Side
Lacey James
I am so sick of this Pizza Hut not only is the food no longer good the service is not either. The hut reward system is just ugh. I don’t understand how management has no idea how the hut rewards work. My rewards have been taken from me when I tried to redeem wings and now the wing fryer doesn’t work and the manager has no idea on how to get my points back.
The new Lil Hut is the best!! Perfect size for dinner and some for leftovers, especially for the kids!!!
Blanca Hall
No delivery and if you try to call and order no one answers so you get someone in Timbuktu willing to take your order they call it their answering service
Food: 3
Service: 1
LEXE WILSON
Everyone at this Pizza Hut has always been friendly, but that's about where it ends. Every time I order from this Pizza Hut we have to check our food before we leave. Multiple times after getting there on time ti pick up my food, I have to wait for them to make a whole new pizza because something wasn't right on the one I got. Or they got pizzas mixed up and I got someone else's pizza.Sadly this is one of the better restaurants in Louisville, unless you want Mexican all the time. That's why I still go back. This Pizza Hut is apparently the screw up Pizza Hut.
Atmosphere: 3
Food: 2
Service: 4
Bettie Cunningham
My problem is I was never served. I attempted to order a Pizza, but was placed on hold for over 16 minutes. I never spoke to an associate. The automated service place me on hold with music, the music stopped but no one carried out the call.
Ordered food thru the mobile app and the app stated the pickup time. I arrived 5 minutes after that and food was still not ready. The restaurant is pick up only so no excuse for not having pizza already at the correct time.
Hot and ready 15 mins or less!
Great crisp personal pan pizza
Pizza was good. Service was quick but worker was rude. It is take out only even though they have a dining room
Atmosphere: 1
Food: 4
Service: 2
Vegetarian options: Pizza Hut need to do better on adding cheese. Little Caesars gives more cheese. Corner store pizza have more cheese.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Supreme Pizza
The food was not prepared per order my wings were incorrect. They charged .91 for ranch and i ordered wings. The pizza was just not what I'm use to from Pizza hut freshness. The customer service is beyond poor. New management is needed.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Personal Pan Pizza & Side
I am so sick of this Pizza Hut not only is the food no longer good the service is not either. The hut reward system is just ugh. I don’t understand how management has no idea how the hut rewards work. My rewards have been taken from me when I tried to redeem wings and now the wing fryer doesn’t work and the manager has no idea on how to get my points back.
Atmosphere: 1
Food: 1
Service: 1
Hot delicious pizza, cold air conditioning
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
Hot & fresh
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Supreme Pizza, Pepperoni Pizza
Restaurantji Recommends
The new Lil Hut is the best!! Perfect size for dinner and some for leftovers, especially for the kids!!!
No delivery and if you try to call and order no one answers so you get someone in Timbuktu willing to take your order they call it their answering service
Food: 3
Service: 1
Everyone at this Pizza Hut has always been friendly, but that's about where it ends. Every time I order from this Pizza Hut we have to check our food before we leave. Multiple times after getting there on time ti pick up my food, I have to wait for them to make a whole new pizza because something wasn't right on the one I got. Or they got pizzas mixed up and I got someone else's pizza.Sadly this is one of the better restaurants in Louisville, unless you want Mexican all the time. That's why I still go back. This Pizza Hut is apparently the screw up Pizza Hut.
Atmosphere: 3
Food: 2
Service: 4
My problem is I was never served. I attempted to order a Pizza, but was placed on hold for over 16 minutes. I never spoke to an associate. The automated service place me on hold with music, the music stopped but no one carried out the call.
Service: 2
Food is great but the prices, not so much....
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Meat Lovers Pizza, Honey BBQ, Cheese Sticks, Supreme Pizza
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