Zaxby's Chicken Fingers & Buffalo Wings

They have messed up on my last 4 online orders. They don't pay attention or just do not care.

Placed a mobile order on 3/9/25 for two 5 pc traditional combos and a cob salad. Picked up the order and made it home… fries where OLD AS HECK! So I called the restaurant to let them know that I was bringing it back and that I would like my order made fresh. Waited maybe 10-15 mins for my order, made it home again and wings were tough and lukewarm and fries were STILL disgusting! Fresh does not mean reheating the wings… I will not be back to this location. I love Zaxbys but the food at this location was terrible! Wasted $30+ on that BS! The best thing about my order was my sprite!

Food was just ok

Did not receive the correct order, was left on hold to speek to a manager over 10min.

Atmosphere: 4

Food: 3

Service: 2

Hot fresh n tasty with sweet workers

Worst service. Took 45 minutes to get food. Order wasn’t right. Sandwich looked like they stepped on it before serving.

Atmosphere: 1

Food: 1

Service: 1

This place always gives me and my family issues every time we try to eat here. Don't order egg rolls, they don't even have them even though they are on the app. One of the drive thrus was blocked by a cone, and you can't see it until you get up to it so you either have to back up around the cars or go around the building and come back up. The staff are clueless and act like it's their first day at life. The food tastes like concession stand food, it's not that great.

Atmosphere: 2

Food: 2

Service: 2

This place needs an intervention big time!
Went through the drive thru and could smell the old nasty grease from outside.
Ordered wings, chicken, and fries and all of it tasted like nasty old burnt grease! And the girl at the window was filthy and greasy, and had a bad attitude.
Crazy how fast a brand new place has been ruined.

Atmosphere: 1

Food: 1

Service: 1

The food taste quality is still fair, although you have to ask for extra ranch to get this amount. The last few times the actual service is starting to fall off. They forgot our fried pickles last time. Now they’re getting to where they don’t cut up the bacon or chicken strips for the loaded fries, not to mention where is the cheese? Hopefully they can address these issues soon! Btw still haven’t got my fried pickles lol

Atmosphere: 4

Food: 2

Service: 2

Recommended dishes: Chicken Bacon Ranch Loaded Fries

Shrinkflation
After upsizing a combo meal to large, this is the serving of fries?

The food is still good and this location was much quicker than others, though it is the least decorated and smallest seating area.

Atmosphere: 3

Food: 4

Service: 3

If i could rate this place a zero i would, but i just want to start this review out with if you’re traveling do NOT stop here. they’re service is terrible and it took forever for our food to even come out. the lack of effort is just careless. to make it even worse, we ordered a number seven on the menu and they couldn’t even supply us with forks AND they messed up our order. do not recommend eating here.

Atmosphere: 1

Food: 1

Service: 1

Tried to eat here and couldn’t get anyone to take our order. Only 2 customers inside and atleast 6 workers watching us stand there at the register. The worker in our direct line of site wouldn’t put her phone down. It was messy inside. This is new so it’s sad to see they don’t have employees that are there to work.

Service: 1

Couldn’t give it a try. I tried my best to get home from a work trip, to pull up 10 minutes before closing to find all the doors locked and cones blocking both drive throughs… cars were still in the parking lot. 🤷🏻‍♂️ If you close at 8:50, it would be helpful if your posted hours say that you close at 8:50. 🤦‍♂️

2 times in a row I have come to the magee location asked for fresh food have no problem with waiting each time cold food last time coming to this location if you don’t want to work stay home should not have to wait a hour for food

This place is new so I’ve tried to give it a fair shot by coming by 3-4 times. With the exception of the first time, it has gone downhill since. People are friendly but fries are not done and something is ALWAYS missing from my order. The last 3 times I didn’t get napkins and my sauce was missing. The last two times I came there were barely any customers there so I don’t look for this place to last long. That’s a shame!

Atmosphere: 4

Food: 3

Service: 3