Zaxby's Chicken Fingers & Buffalo Wings

Great food and service

Atmosphere: 5

Food: 5

Service: 5

Employe working the front was extremely rude . It was a online order waited 45 minutes while Employees stood around extremely slow customers were walking out. Please make service faster.

Service: 1

Stopped by this location on a roadtrip. Had to wait 15 minutes for a 6 tender plate (they were not busy) and had to repeat my order at every window. Got down the road to realize they still only gave me 4 tenders and no utensils to eat the coleslaw. Love Zaxbys but don’t recommend this location

It was Sunday at 12:15pm. The dining area was mostly full. We placed our order of 2 meals. And then we waited. We waited 40 minutes before going to the counter and begging them to fill out order. Everyone else in the lobby was waiting 30 - 45 minutes to get their orders as well. Please get some new management up in there!

Atmosphere: 2

Food: 3

Service: 1

They have messed up on my last 4 online orders. They don't pay attention or just do not care.

Food: 1

Service: 1

Placed a mobile order on 3/9/25 for two 5 pc traditional combos and a cob salad. Picked up the order and made it home… fries where OLD AS HECK! So I called the restaurant to let them know that I was bringing it back and that I would like my order made fresh. Waited maybe 10-15 mins for my order, made it home again and wings were tough and lukewarm and fries were STILL disgusting! Fresh does not mean reheating the wings… I will not be back to this location. I love Zaxbys but the food at this location was terrible! Wasted $30+ on that BS! The best thing about my order was my sprite!

Food was just ok

Did not receive the correct order, was left on hold to speek to a manager over 10min.

Atmosphere: 4

Food: 3

Service: 2

Hot fresh n tasty with sweet workers

Worst service. Took 45 minutes to get food. Order wasn’t right. Sandwich looked like they stepped on it before serving.

Atmosphere: 1

Food: 1

Service: 1

This place always gives me and my family issues every time we try to eat here. Don't order egg rolls, they don't even have them even though they are on the app. One of the drive thrus was blocked by a cone, and you can't see it until you get up to it so you either have to back up around the cars or go around the building and come back up. The staff are clueless and act like it's their first day at life. The food tastes like concession stand food, it's not that great.

Atmosphere: 2

Food: 2

Service: 2

This place needs an intervention big time!
Went through the drive thru and could smell the old nasty grease from outside.
Ordered wings, chicken, and fries and all of it tasted like nasty old burnt grease! And the girl at the window was filthy and greasy, and had a bad attitude.
Crazy how fast a brand new place has been ruined.

Atmosphere: 1

Food: 1

Service: 1

The food taste quality is still fair, although you have to ask for extra ranch to get this amount. The last few times the actual service is starting to fall off. They forgot our fried pickles last time. Now they’re getting to where they don’t cut up the bacon or chicken strips for the loaded fries, not to mention where is the cheese? Hopefully they can address these issues soon! Btw still haven’t got my fried pickles lol

Atmosphere: 4

Food: 2

Service: 2

Recommended dishes: Chicken Bacon Ranch Loaded Fries

Shrinkflation
After upsizing a combo meal to large, this is the serving of fries?

The food is still good and this location was much quicker than others, though it is the least decorated and smallest seating area.

Atmosphere: 3

Food: 4

Service: 3

If i could rate this place a zero i would, but i just want to start this review out with if you’re traveling do NOT stop here. they’re service is terrible and it took forever for our food to even come out. the lack of effort is just careless. to make it even worse, we ordered a number seven on the menu and they couldn’t even supply us with forks AND they messed up our order. do not recommend eating here.

Atmosphere: 1

Food: 1

Service: 1