I will be coming here more often because of the amazing morning staff Mrs. Wendy and Bugg they are genuine people who brightens the day and makes your morning fabulous.
Atmosphere: 5
Food: 5
Service: 5
Shelton Simpson
Guy behind the counter literally ignored me and skipped me in line after waiting 10 minutes to place an order.
Atmosphere: 4
Food: 4
Service: 1
Amber Freeman
They can never get your order right no matter how many times you ask them to remake it and then they want to argue you down over a drizzle topping. They're also miraculously always out of chocolate.
Atmosphere: 1
Food: 1
Service: 1
Dane Noble
This has to be the most unprofessional Starbucks I've ever been to. The staff are rude and seem to have zero interest in being hospitable. Management must have zero idea how to identify talent and training their employees.
Atmosphere: 1
Service: 1
Zelda Fletcher
I go here regularly, staff knows me by name. I ordered a sugar free vanilla frappe this morning and it was not sugar free because it spiked my sugar. Whoever made it did not read the label and make it correctly. I will make sure I ask next time and have it remade because I specifically asked for sugar free vanilla because I have diabetes and cannot tolerate the sugar. Pay attention to the labels and make the drinks correctly!
Atmosphere: 3
Food: 1
Service: 3
Tina Harper
I would have given this Starbucks a negative 5 stars if I could. What in the world is happening there. Management has no clue of what should be done. I don’t know why management changed but the other manager needs to come back. Her name is Miss Nikki. She always greeted me with a smile and made the customers feel special. Starbucks you really screwed up this time. Y’all need to fix it asap. The manager at the Starbucks in Brookhaven even commented to me that the new manager in Mccomb was useless. Victoria was right!
Atmosphere: 1
Food: 1
Service: 1
Hendro Asen
Bad very bad employee works there.. wait the line but they gave other customers to pass me..
Atmosphere: 1
Food: 1
Service: 1
Jessica Hilburn
The drive-thru accidentally rang me up for the wrong drink and I pulled around and came inside and they instantly corrected it great customer service! ?
Atmosphere: 5
Food: 5
Service: 5
Bush Rich
As a Starbucks employee, i can understand with a lot of things and can be patient because i get it. Me and my girlfriend stopped at this location 7/23 to get a cold brew and an iced chai. It took nearly 20 minutes to get this, with no one else in the lobby. 9 people working and not one person had an ounce of urgency in their bone. They just did not care. I cannot understand that type of mindset.Avoid this location, unless you enjoy complaining about workers. This was almost as bad as it could be.
Atmosphere: 1
Food: 1
Service: 1
Ronnie Johnson
I’ve been here 3 times, first time everything was good. Next time no Frappuccino’s, but not noted anywhere until you get to the screen to order. Last time was told that there were no coffee based Frappuccino’s but you are a coffee shop right? I had high expectations for this place but so far very disappointed.
Not impressed. First time visiting this location since it opened in june. My wife had a bad experience yesterday with the same location. Waited well over 30 minutes for her order that never got made. Even after multiple people who checked out after her had their orders completed and were out in the door or through the drive-thru. Same thing happened to me today. Was bringing my daughter for a pink Drink place my order at 3:10 from the timestamp on the receipt five people came in checked out at the same register with the same server and had their drinks and were out the door before we ever even got hours. And I had to ask for it. Sat there for well over 20 minutes. When I walked in, there were only two people ahead of me waiting on drinks. Once the customer started picking up, the staff were bumbling around and looked like they didn't know what was going on. Definitely not impressed with this place. Shop here at your own discretion. But I probably won't
Service: 1
Ave A
OK, please discard the other one star reviews to be frank the customer either do not know how to order a drink or just never had one before . But if so should’ve spoke with barista and they definitely would’ve made that customer happy like they did with me .I was bit scared coming to this opening since it just opened so basically still in training .Everyone in there was very nice. They made a mistake on my drink, but it was no one problem is was just the system they remade the drinks very friendly super bubbly employees and they’ll do whatever it takes to make sure you are happy customer I disagree with the one star reviews. They recently opened and they’re still learning, so give them a break. Trust them they’ll strive in no time.If you want as a specific flavor to your drink, please speak to the barista and talk to them what exactly you want to taste in your cup of drink, and how sweet, how chocolatey , bitter , minty or nutty flavor you prefer . If you’re still new to Starbucks please, I recommend getting a tall cup (which is small) so you can try and see what you like .
Atmosphere: 5
Food: 5
Service: 5
Brandy Mauer
Iced caramel macchiato’s made perfectly and quickly and the ham and cheese baguette was hot, fresh, and delicious!
Vegetarian options: Carries nondairy options
Atmosphere: 4
Food: 5
Service: 3
gina snow
The cafe mocha and the double chocolate chip frap were disgusting. Not a hint of chocolate in either drink!
I will be coming here more often because of the amazing morning staff Mrs. Wendy and Bugg they are genuine people who brightens the day and makes your morning fabulous.
Atmosphere: 5
Food: 5
Service: 5
Guy behind the counter literally ignored me and skipped me in line after waiting 10 minutes to place an order.
Atmosphere: 4
Food: 4
Service: 1
They can never get your order right no matter how many times you ask them to remake it and then they want to argue you down over a drizzle topping. They're also miraculously always out of chocolate.
Atmosphere: 1
Food: 1
Service: 1
This has to be the most unprofessional Starbucks I've ever been to. The staff are rude and seem to have zero interest in being hospitable. Management must have zero idea how to identify talent and training their employees.
Atmosphere: 1
Service: 1
I go here regularly, staff knows me by name. I ordered a sugar free vanilla frappe this morning and it was not sugar free because it spiked my sugar. Whoever made it did not read the label and make it correctly. I will make sure I ask next time and have it remade because I specifically asked for sugar free vanilla because I have diabetes and cannot tolerate the sugar. Pay attention to the labels and make the drinks correctly!
Atmosphere: 3
Food: 1
Service: 3
I would have given this Starbucks a negative 5 stars if I could. What in the world is happening there. Management has no clue of what should be done. I don’t know why management changed but the other manager needs to come back. Her name is Miss Nikki. She always greeted me with a smile and made the customers feel special. Starbucks you really screwed up this time. Y’all need to fix it asap. The manager at the Starbucks in Brookhaven even commented to me that the new manager in Mccomb was useless. Victoria was right!
Atmosphere: 1
Food: 1
Service: 1
Bad very bad employee works there.. wait the line but they gave other customers to pass me..
Atmosphere: 1
Food: 1
Service: 1
The drive-thru accidentally rang me up for the wrong drink and I pulled around and came inside and they instantly corrected it great customer service! ?
Atmosphere: 5
Food: 5
Service: 5
As a Starbucks employee, i can understand with a lot of things and can be patient because i get it. Me and my girlfriend stopped at this location 7/23 to get a cold brew and an iced chai. It took nearly 20 minutes to get this, with no one else in the lobby. 9 people working and not one person had an ounce of urgency in their bone. They just did not care. I cannot understand that type of mindset.Avoid this location, unless you enjoy complaining about workers. This was almost as bad as it could be.
Atmosphere: 1
Food: 1
Service: 1
I’ve been here 3 times, first time everything was good. Next time no Frappuccino’s, but not noted anywhere until you get to the screen to order. Last time was told that there were no coffee based Frappuccino’s but you are a coffee shop right? I had high expectations for this place but so far very disappointed.
Atmosphere: 3
Service: 4
Restaurantji Recommends
Not impressed. First time visiting this location since it opened in june. My wife had a bad experience yesterday with the same location. Waited well over 30 minutes for her order that never got made. Even after multiple people who checked out after her had their orders completed and were out in the door or through the drive-thru. Same thing happened to me today. Was bringing my daughter for a pink Drink place my order at 3:10 from the timestamp on the receipt five people came in checked out at the same register with the same server and had their drinks and were out the door before we ever even got hours. And I had to ask for it. Sat there for well over 20 minutes. When I walked in, there were only two people ahead of me waiting on drinks. Once the customer started picking up, the staff were bumbling around and looked like they didn't know what was going on. Definitely not impressed with this place. Shop here at your own discretion. But I probably won't
Service: 1
OK, please discard the other one star reviews to be frank the customer either do not know how to order a drink or just never had one before . But if so should’ve spoke with barista and they definitely would’ve made that customer happy like they did with me .I was bit scared coming to this opening since it just opened so basically still in training .Everyone in there was very nice. They made a mistake on my drink, but it was no one problem is was just the system they remade the drinks very friendly super bubbly employees and they’ll do whatever it takes to make sure you are happy customer I disagree with the one star reviews. They recently opened and they’re still learning, so give them a break. Trust them they’ll strive in no time.If you want as a specific flavor to your drink, please speak to the barista and talk to them what exactly you want to taste in your cup of drink, and how sweet, how chocolatey , bitter , minty or nutty flavor you prefer . If you’re still new to Starbucks please, I recommend getting a tall cup (which is small) so you can try and see what you like .
Atmosphere: 5
Food: 5
Service: 5
Iced caramel macchiato’s made perfectly and quickly and the ham and cheese baguette was hot, fresh, and delicious!
Vegetarian options: Carries nondairy options
Atmosphere: 4
Food: 5
Service: 3
The cafe mocha and the double chocolate chip frap were disgusting. Not a hint of chocolate in either drink!
Food: 1
All of there're stuff is soon good
Atmosphere: 5
Food: 5
Service: 5
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