The service I received was disheartening. I ordered a Fried House Salad with no egg add bacon. To my surprise when I made it home the chicken was missing from the salad with egg that i asked to be removed. I called the store immediately because it was after hours and was told to bring the Salad back the following day for a remake. I make it back to the store the next day with a receipt requesting a refund as well as a remake for the inconvenience of having to come out of my routine for a oversight on the local business. My request was not met. I asked the senior manager /shift lead(same management on duty night prior) on duty to oblige me with something even if my request was to great. I was told either or and I received a refund. On my way out the door a gentleman was walking in with a salad and stated his salad was messed up along with missing items.
Atmosphere: 1
Food: 1
Service: 1
chey mack
Tackiest most unprofessional place. Constantly making errors on orders and just so nonchalant and could careless about making it right for the customer. Instead just give attitude. Lost ny business.
Sylvia Dawn Boyd
Fast service, great food, and the friendliest staff!!
Atmosphere: 5
Food: 5
Service: 5
Debbie McCray
I like the food and the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Duayne Coulter
Fast drive thru service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and Fries
ROBIN MAAN
I ordered grill chicken sandwich and they gave me fry chicken sandwich and i drove back almost 25 minutes and i told them u gave me the wrong sandwich and they changed just the petty not the whole sandwich they didn’t even change the bread and was so messed up. They must need more professional workers there. I see many reviews about ZAXBY. ( negative )
Service: 1
Alicia M.
I used to love Zaxby's years ago, so figured I'd give this location a try while driving through McComb. I ordered the Big Zak Snack Meal with a peach sweet tea. The tea and fries were decent. The chicken tenders weren't good/lacked quality and toast was over cooked and greasy. I hope that this was only a bad day, so would be willing to give it another try.
Caitlyn N
They managers are very unprofessional. They will talk about a customer as soon as they walk away. I’ve personally experienced this. I didn’t receive my sauce in the bag that came with the meal and they tried to argue with me up and down that it was in the bag. They are quick to charge you for an extra sauce when you ask for it. Even the extra salt that comes on the fries they will charge you for. They use expired product all the time. Can’t tell you the last time that I went there and got a nice crunchy cucumber on a salad. This is definitely not my first go to place whenever I think about food. This is the very last place that I think about eating and even then it turns my stomach just thinking about it.
Atmosphere: 1
Food: 1
Service: 1
Kimberly Woodall
I recently dined at Zaxby's, and while the chicken was decent, I was disappointed with the overall experience. Unfortunately, the fries we received were not fresh, which was a letdown considering the price we paid—$35 for three meals should come with hot, crispy fries. The fried pickles were a major disappointment, as they lacked the pickle flavor and seemed like thin, dried-up slices hidden in the breading. Overall, it wasn't worth the money, and I wouldn't recommend the fried pickles at all.
jan bigner
Now Ik why I was the only customer at 730 on a Sat. Never had more bland food in my life. Not to mention hard, and dry. It took 30 sec to bag and give me warm, dry, teriyaki wings. No napkins either... Left in the warmer too long? Overcooked to begin with? Idk but I can tell you there was 0 season on them. NONE. The ONLY decent thing was the sauce. It tasted good. Too bad you can season a whole piece of meat with a little sauce on the outside. It also doesn't make dry food moist. DO NOT WASTE YOUR MONEY ON DISGUSTUNG FOOD.
I first tried a Zaxby's when traveling to GA. I liked it so much we went again on our return home. This experience was not as great. Chicken fingers were ok but on the smaller side. I did enjoy the coleslaw and white cheddar bites. The atmosphere is nice.
Atmosphere: 5
Food: 4
Service: 5
Malachi Bennett
Love this
Atmosphere: 5
Food: 5
Service: 5
Alicia M.
I was driving through McComb and needed a quick bite to eat. I used to love Zaxby’s years ago, so figured I’d give this location a try. I ordered the Big Zak Snack Meal with a peach sweet tea. The tea and fries were decent. The chicken tenders weren’t good at all and lacking quality overall. The toast was over cooked and greasy. I ate just enough to ease my hunger and threw the rest away.
Atmosphere: 3
Food: 2
Service: 4
Shanna Ratliff
My daughter's toast was hard as a brick. Items were missing from order.
The service I received was disheartening. I ordered a Fried House Salad with no egg add bacon. To my surprise when I made it home the chicken was missing from the salad with egg that i asked to be removed. I called the store immediately because it was after hours and was told to bring the Salad back the following day for a remake. I make it back to the store the next day with a receipt requesting a refund as well as a remake for the inconvenience of having to come out of my routine for a oversight on the local business. My request was not met. I asked the senior manager /shift lead(same management on duty night prior) on duty to oblige me with something even if my request was to great. I was told either or and I received a refund. On my way out the door a gentleman was walking in with a salad and stated his salad was messed up along with missing items.
Atmosphere: 1
Food: 1
Service: 1
Tackiest most unprofessional place. Constantly making errors on orders and just so nonchalant and could careless about making it right for the customer. Instead just give attitude. Lost ny business.
Fast service, great food, and the friendliest staff!!
Atmosphere: 5
Food: 5
Service: 5
I like the food and the atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Fast drive thru service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders and Fries
I ordered grill chicken sandwich and they gave me fry chicken sandwich and i drove back almost 25 minutes and i told them u gave me the wrong sandwich and they changed just the petty not the whole sandwich they didn’t even change the bread and was so messed up. They must need more professional workers there. I see many reviews about ZAXBY. ( negative )
Service: 1
I used to love Zaxby's years ago, so figured I'd give this location a try while driving through McComb. I ordered the Big Zak Snack Meal with a peach sweet tea. The tea and fries were decent. The chicken tenders weren't good/lacked quality and toast was over cooked and greasy. I hope that this was only a bad day, so would be willing to give it another try.
They managers are very unprofessional. They will talk about a customer as soon as they walk away. I’ve personally experienced this. I didn’t receive my sauce in the bag that came with the meal and they tried to argue with me up and down that it was in the bag. They are quick to charge you for an extra sauce when you ask for it. Even the extra salt that comes on the fries they will charge you for. They use expired product all the time. Can’t tell you the last time that I went there and got a nice crunchy cucumber on a salad. This is definitely not my first go to place whenever I think about food. This is the very last place that I think about eating and even then it turns my stomach just thinking about it.
Atmosphere: 1
Food: 1
Service: 1
I recently dined at Zaxby's, and while the chicken was decent, I was disappointed with the overall experience. Unfortunately, the fries we received were not fresh, which was a letdown considering the price we paid—$35 for three meals should come with hot, crispy fries. The fried pickles were a major disappointment, as they lacked the pickle flavor and seemed like thin, dried-up slices hidden in the breading. Overall, it wasn't worth the money, and I wouldn't recommend the fried pickles at all.
Now Ik why I was the only customer at 730 on a Sat. Never had more bland food in my life. Not to mention hard, and dry. It took 30 sec to bag and give me warm, dry, teriyaki wings. No napkins either... Left in the warmer too long? Overcooked to begin with? Idk but I can tell you there was 0 season on them. NONE. The ONLY decent thing was the sauce. It tasted good. Too bad you can season a whole piece of meat with a little sauce on the outside. It also doesn't make dry food moist. DO NOT WASTE YOUR MONEY ON DISGUSTUNG FOOD.
Food: 1
Service: 4
Restaurantji Recommends
I first tried a Zaxby's when traveling to GA. I liked it so much we went again on our return home. This experience was not as great. Chicken fingers were ok but on the smaller side. I did enjoy the coleslaw and white cheddar bites. The atmosphere is nice.
Atmosphere: 5
Food: 4
Service: 5
Love this
Atmosphere: 5
Food: 5
Service: 5
I was driving through McComb and needed a quick bite to eat. I used to love Zaxby’s years ago, so figured I’d give this location a try. I ordered the Big Zak Snack Meal with a peach sweet tea. The tea and fries were decent. The chicken tenders weren’t good at all and lacking quality overall. The toast was over cooked and greasy. I ate just enough to ease my hunger and threw the rest away.
Atmosphere: 3
Food: 2
Service: 4
My daughter's toast was hard as a brick. Items were missing from order.
Too much salt on
Atmosphere: 5
Food: 2
Service: 5