Ward's is one of the few places we have to grab a bite in town, and I appreciate having the option. Some of the food is pretty good, especially if you're craving something fast and familiar. That said, a few items can be way too greasy, and overall, the prices are just too high for what you get. It’s convenient, but not always the best value.
Atmosphere: 4
Food: 4
Service: 4
stephen greer
Incompetent staff at the Mendenhall, Mississippi location. Could not understand a simple order. It took six times for the cashier to understand the order. She even stated on how confused she was to take the order of two regular wards meals with root beer , one wards quarter meal with root beer and a wards quarters sandwich. Through the process of her incompetency to comprehend she was sighing and rolling her eyes. Well when we received the food the burgers were completely cold and they were shriveled up. The wards quarter meat patties were the same size as the regular smaller sandwich and all were old cold and shriveled. The fries were hot surprisingly. We decided to ask for a refund then after many gasp and a few moments of the workers huddled up talk the lady in charge finally came to the front. She didn’t know how to give a refund so she had to call the manager to walk her through the process. The manager ask can you remake them but she said in a rude tone no they don’t want them remade as I had stated to her earlier that I didn’t . I’m definitely not going to give them a chance to mess with my food as they seemed the very type to do so. During the process she scrolled past my order several times and told her manager she couldn’t find it and when I stated that it’s the second order from the top and pointed at the point of sale display screen she rudely said that’s not it I know what I’m looking for then attempted to cover the screen like someone was trying to copy off her paper on an elementary school math test. She finally send back to the top after a few huffs and puffs and said to the manager I found it. That’s when I couldn’t help myself and said loudly enough for here manager to hear.. that’s what I was trying to show you but you didn’t want to listen. As soon as I seen the refund pending on my app I was out of there. Sad sad service and disgusting food at this location not all Wards are like this because we went down the highway to another location and food was the way it should have been with better service.
Atmosphere: 1
Food: 1
Service: 1
Michael Schuler
Food was great, shrimp was disappointing a few times and the fries were soggy.
Atmosphere: 4
Food: 4
Service: 4
Kyle Barks
Great little fast food joint here in Ms. It's a 30mile drive but worth it for a solid chili cheese dog when I'm in the mood!
Atmosphere: 5
Food: 5
Service: 5
Anita Wilson
My daughter and grandkids love to eat there
Atmosphere: 4
Food: 4
Service: 4
Levi Hancock
Bad, just bad, if I could rate 0, I would. For 4 people it was 50 dollars and the people were playing in the back, no straws, and my cousin got a cheeseburger, but all she got was a tomato and lettuce
Food: 2
Service: 1
wandie8997
Great chili burger, great fries, and the homemade root beer in frosted glass mugs…the best!
Atmosphere: 3
Food: 5
Service: 5
Allison Puckett
There breakfast is so good that we go very morning when we wake up
Atmosphere: 5
Food: 5
Service: 5
Narissa Kirby
I ate wards tonight around 7pm, I got the catfish dinner. I was really looking forward eating it, unfortunately when I took a bite of the fish there were several bones in my food. I wouldn’t never serve this to my child.
Roberta Gillette
The hamburger was so small, it should have been a kids burger. It was served with just the bun, meat, and condiments; it was advertised to have lettuce and tomato. The French fries were the best part of the meal. The BLT was edible, but I literally could have made a better one at home. Service was good and the restaurant atmosphere was nice.
The staff at the drive-through was incredibly rude, with the employee showing such a bad attitude that we decided to leave without completing our order. The lack of basic customer service was shocking and unacceptable.
Atmosphere: 1
Service: 1
Brianna Manning
Do not and I repeat do not get their chocolate milk. It is not expired surprisingly but it is still spoiled. Then just trying to get someone on the phone no one will answer
Atmosphere: 1
Food: 1
Service: 1
Jessica King (Dar)
Good little burger and friendly staff will come back next time im in the area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Gwen Purvis
Poor service
Service: 1
Mary Lou Perry
Burgers overcooked / black / hard edges... I will try again sometime
Ward's is one of the few places we have to grab a bite in town, and I appreciate having the option. Some of the food is pretty good, especially if you're craving something fast and familiar. That said, a few items can be way too greasy, and overall, the prices are just too high for what you get. It’s convenient, but not always the best value.
Atmosphere: 4
Food: 4
Service: 4
Incompetent staff at the Mendenhall, Mississippi location. Could not understand a simple order. It took six times for the cashier to understand the order. She even stated on how confused she was to take the order of two regular wards meals with root beer , one wards quarter meal with root beer and a wards quarters sandwich. Through the process of her incompetency to comprehend she was sighing and rolling her eyes. Well when we received the food the burgers were completely cold and they were shriveled up. The wards quarter meat patties were the same size as the regular smaller sandwich and all were old cold and shriveled. The fries were hot surprisingly. We decided to ask for a refund then after many gasp and a few moments of the workers huddled up talk the lady in charge finally came to the front. She didn’t know how to give a refund so she had to call the manager to walk her through the process. The manager ask can you remake them but she said in a rude tone no they don’t want them remade as I had stated to her earlier that I didn’t . I’m definitely not going to give them a chance to mess with my food as they seemed the very type to do so. During the process she scrolled past my order several times and told her manager she couldn’t find it and when I stated that it’s the second order from the top and pointed at the point of sale display screen she rudely said that’s not it I know what I’m looking for then attempted to cover the screen like someone was trying to copy off her paper on an elementary school math test. She finally send back to the top after a few huffs and puffs and said to the manager I found it. That’s when I couldn’t help myself and said loudly enough for here manager to hear.. that’s what I was trying to show you but you didn’t want to listen. As soon as I seen the refund pending on my app I was out of there. Sad sad service and disgusting food at this location not all Wards are like this because we went down the highway to another location and food was the way it should have been with better service.
Atmosphere: 1
Food: 1
Service: 1
Food was great, shrimp was disappointing a few times and the fries were soggy.
Atmosphere: 4
Food: 4
Service: 4
Great little fast food joint here in Ms. It's a 30mile drive but worth it for a solid chili cheese dog when I'm in the mood!
Atmosphere: 5
Food: 5
Service: 5
My daughter and grandkids love to eat there
Atmosphere: 4
Food: 4
Service: 4
Bad, just bad, if I could rate 0, I would. For 4 people it was 50 dollars and the people were playing in the back, no straws, and my cousin got a cheeseburger, but all she got was a tomato and lettuce
Food: 2
Service: 1
Great chili burger, great fries, and the homemade root beer in frosted glass mugs…the best!
Atmosphere: 3
Food: 5
Service: 5
There breakfast is so good that we go very morning when we wake up
Atmosphere: 5
Food: 5
Service: 5
I ate wards tonight around 7pm, I got the catfish dinner. I was really looking forward eating it, unfortunately when I took a bite of the fish there were several bones in my food. I wouldn’t never serve this to my child.
The hamburger was so small, it should have been a kids burger. It was served with just the bun, meat, and condiments; it was advertised to have lettuce and tomato. The French fries were the best part of the meal. The BLT was edible, but I literally could have made a better one at home. Service was good and the restaurant atmosphere was nice.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
The staff at the drive-through was incredibly rude, with the employee showing such a bad attitude that we decided to leave without completing our order. The lack of basic customer service was shocking and unacceptable.
Atmosphere: 1
Service: 1
Do not and I repeat do not get their chocolate milk. It is not expired surprisingly but it is still spoiled. Then just trying to get someone on the phone no one will answer
Atmosphere: 1
Food: 1
Service: 1
Good little burger and friendly staff will come back next time im in the area
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Poor service
Service: 1
Burgers overcooked / black / hard edges...
I will try again sometime
Atmosphere: 4
Food: 3
Service: 4
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