The food was hot, had to park and wait. But the food was good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Mcdouble
andrew giles
Lobby closed completely closed at 930, supposed to be open until 10 according to the door and google. Lazy and rude workers
Atmosphere: 1
Food: 1
Service: 1
Driving America LLC
Fav restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Chris Wallace
Only reason it’s one star is because I couldn’t do zero !!!! Went there for an evening meal , worst service I’ve ever seen inside a McDonald’s….. the absolute worse fly problem I’ve ever seen in my life. Food tasted horrible … watched a few people come on with messed up drive thru orders while inside . Will NEVER eat here at this McDonalds again , would rather go hungry
Atmosphere: 1
Food: 1
Service: 1
Shekerra Price
I placed a mobile order at 7:33. Go to pick up my order and they tell me they are closed. Asked to speak with a manager and no one ever showed. Called in to the facility and the lady on the phone, Lisa Smith, was very rude. This is not the first issue I've had with this particular McDonald's but my daughter and nephew like nuggets. If I've learned one thing in life, it's don't ever bite the hand that feeds you. Without customers there would be no job for you, Lisa Smith. Employees like you and your no show manager, give me just another reason not to spend anymore money at your establishment.
Tacitus Kilgore
I do a mobile order. The lady in the first window was sweet as could be and gave me the receipt.
The Second Lady was HIGH AS A KITE my guy. And she didn’t say, “hello, or hi” she just stared at me. So I said, “good morning! We had a mobile order.” The lady stares another few seconds, then walks away. 3 minutes later she comes back and says verbatim: “You got an order or something cause we ain’t got nothing.” I say politely, “yes ma’am, here is our receipt”. She looks at it and walks away without saying anything.
She comes back with our order and doesn’t say a word. I have never had anyone be so rude to me. I know it’s a fast food restaurant, so I’m not expecting much but to go out of her way to be rude is WILD. This happened around 8:20 - 8:30 this morning.
Atmosphere: 5
Food: 5
Service: 1
Cole Cheltte
Terrible service no ice at all in the establishment received a melted unblended McFlurry fries were cold and nuggets were burnt havnt been to a McDonalds in a long time and now I remember why
anna wilson
They are the rudest people I have ever met.
Atmosphere: 1
Food: 1
Service: 1
Barry Wilkie
Hot and fresh food. The store could use remodeling, though.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
Chellie Rush
Food is hot and good and I love using the app to save $. The only gripe I have is that half the time my order isn't correct..
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: French Fries, Big Mac, Mccafé Caramel Iced Coffee, Chicken Mcnuggets, Quarter Pounder Hamburger, Mcdouble, Deluxe Crispy Chicken Sandwich
This place is a joke! They always get your order wrong and now the lobby closes @7 even though the sign says 10pm and the doors are unlocked and my kids have been let down 3 times now cause we can’t eat inside…. There are only about two workers that actually care and do there job right!! McDonald’s is pointless in Monticello!
Crystal Turnage
We live our local mickey d's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Mcflurry with Oreo Cookies, Chicken Mcnuggets, Quarter Pounder Hamburger, Mcdouble, Filet-O-Fish, Crispy Chicken Sandwich
Madison Jones
I made a mobile order at 9:53 pm, and online it says they close at 11pm. The order went through and we pulled up right behind someone else at the drive thru. They said sorry we're closed, and when we asked about the order they said that it would go back to the card. We were told they come at 9:50, which I'm sure is a lie. Horrible customer service and needs to change operation times.
The food was hot, had to park and wait. But the food was good.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: World Famous Fries, Mcdouble
Lobby closed completely closed at 930, supposed to be open until 10 according to the door and google. Lazy and rude workers
Atmosphere: 1
Food: 1
Service: 1
Fav restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Only reason it’s one star is because I couldn’t do zero !!!! Went there for an evening meal , worst service I’ve ever seen inside a McDonald’s….. the absolute worse fly problem I’ve ever seen in my life. Food tasted horrible … watched a few people come on with messed up drive thru orders while inside . Will NEVER eat here at this McDonalds again , would rather go hungry
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order at 7:33. Go to pick up my order and they tell me they are closed. Asked to speak with a manager and no one ever showed. Called in to the facility and the lady on the phone, Lisa Smith, was very rude. This is not the first issue I've had with this particular McDonald's but my daughter and nephew like nuggets. If I've learned one thing in life, it's don't ever bite the hand that feeds you. Without customers there would be no job for you, Lisa Smith. Employees like you and your no show manager, give me just another reason not to spend anymore money at your establishment.
I do a mobile order. The lady in the first window was sweet as could be and gave me the receipt.
The Second Lady was HIGH AS A KITE my guy. And she didn’t say, “hello, or hi” she just stared at me. So I said, “good morning! We had a mobile order.” The lady stares another few seconds, then walks away. 3 minutes later she comes back and says verbatim: “You got an order or something cause we ain’t got nothing.” I say politely, “yes ma’am, here is our receipt”. She looks at it and walks away without saying anything.
She comes back with our order and doesn’t say a word. I have never had anyone be so rude to me. I know it’s a fast food restaurant, so I’m not expecting much but to go out of her way to be rude is WILD. This happened around 8:20 - 8:30 this morning.
Atmosphere: 5
Food: 5
Service: 1
Terrible service no ice at all in the establishment received a melted unblended McFlurry fries were cold and nuggets were burnt havnt been to a McDonalds in a long time and now I remember why
They are the rudest people I have ever met.
Atmosphere: 1
Food: 1
Service: 1
Hot and fresh food. The store could use remodeling, though.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quarter Pounder Hamburger
Food is hot and good and I love using the app to save $. The only gripe I have is that half the time my order isn't correct..
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: French Fries, Big Mac, Mccafé Caramel Iced Coffee, Chicken Mcnuggets, Quarter Pounder Hamburger, Mcdouble, Deluxe Crispy Chicken Sandwich
Restaurantji Recommends
This place is a joke! They always get your order wrong and now the lobby closes @7 even though the sign says 10pm and the doors are unlocked and my kids have been let down 3 times now cause we can’t eat inside…. There are only about two workers that actually care and do there job right!! McDonald’s is pointless in Monticello!
We live our local mickey d's
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Big Mac, Mcflurry with Oreo Cookies, Chicken Mcnuggets, Quarter Pounder Hamburger, Mcdouble, Filet-O-Fish, Crispy Chicken Sandwich
I made a mobile order at 9:53 pm, and online it says they close at 11pm. The order went through and we pulled up right behind someone else at the drive thru. They said sorry we're closed, and when we asked about the order they said that it would go back to the card. We were told they come at 9:50, which I'm sure is a lie. Horrible customer service and needs to change operation times.
Atmosphere: 1
Service: 1
It's
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mcmuffin
It's
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mcmuffin
Loading...