Arby's

500 MS-15, New Albany
(662) 539-0211

Recent Reviews

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Hugo Wild

Didn’t even get to order. Showed up real hungry at 11:42pm, thinking I made it in time, just to be told they were closed. I asked “don’t you close at 12am?” The employee responded yes but we stopped taking orders at 11 PM. What kind of craziness is that? I have never heard that from any other fast food business.

Johnny McMurtry

I asked to have my beef and cheddar on a normal bun instead of the onion bun, (the onion bun makes me sick to my stomach). I have ordered it this way all over the country with no problem. The cashier checked with the manager and told me that they can't switch the buns out, but he could give me a regular one with no sauce, (so just a plain beef sandwich?), which undermines the whole cheddar part of the beef and cheddar.

Sahin Dogan

Absolutely bad and sucks !!! Why you know?
Because The woman black at the cash register is very rude !!

xcsboost

waited in line for 15 minutes for my good. guy in front of me had a messed up order, they had already remade his food. but then decided they wouldn't honor their mistake. and make his older right, they told him. they weren't going to help him. and then threw away. his correct order. in the garbage. dumbest thing I have ever seen. this place had turned into. a joke. I'll. be contacting the regional manager about this as well.

Jr Aenehs

The manager is horrible in customer service with attitude. The cooks and cashiers are very pleasant, but the fish was horrible and fries cold by the time we got full orders and wait time was very long. You take the time to walk in and the lobby is clean with lots of seating and it's handicap friendly. The manager needs some training for personal skills. The other people with me were satisfied with the roastbeef n cheddar. The fish sauce is horrible 😫

Allesia Bassett

Service was great!

yun yan

price not too low size tooooooooo smaller.
the warps like 3 inch...

Erica Cole

They need to make sure they putting napkins in the bag 🤨 and just because a sandwich requires liquid cheddar. Dont mean drown the sandwich. 🙄 Other than that, everything else was pretty straight. 🥰

Amber Thompson

Lovely cashier, food was good, was a good experience

chrischunn65

Sam, was AWESOME. Very friendly, very fast service.

Eduard S

Absolutely unprofessional staff. No hi no bye no nothing. Just “What you need”. The lady was holding cigarette while serving me. That’s crazy. Time 6:00 pm. 12.12.2024

Service: 1

Jon Branin

Pilot & Arby's owner doesn't like & or allow dogs

Julianne Briscoe

The deluxe burger was absolutely disgusting and inedible. The meat was hard with no flavor. The bun was hard. I'm not sure what the orange sauce was on the bun but it had no flavor. It didn't even resemble the picture on the menu. Save your moneyand take your hunger elsewhere.

Charles Parks

Food not good at all

Food: 2

Service: 2

Michelle Timbie (Chelli)

The food was as expected from Arby's, the service not so much. Barely acknowledging customers too busy talking with co workers. Took my food back out to my truck as many of the tables needed to be wiped down.

Atmosphere: 3

Food: 5

Service: 3

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