Sonic Drive-In

343 W Bankhead St, New Albany
(662) 534-3000

Recent Reviews

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S Schaefer

Love to drive in and not have to get out for lunch.

Atmosphere: 4

Food: 5

Service: 5

William Hannon

Food still not here after screen said he was coming out with it. 20minutes later maybe. They're to busy running their mouths to serve customers

Atmosphere: 1

Food: 2

Service: 1

Carly Campbell

Always slow to get orders out. Doesn’t matter if it’s lunch hour, 2-4 happy hour, or first thing in the morning when they open. Simple orders (a single drink) will take at least 15 minutes. Today, placed mobile order for a slushie and breakfast combo when they opened at 7 am, I’m still sitting here at 7:29, only customer here and still no food. I’ve already paid on the mobile app or I’d leave. Will never recommend.

Service: 1

Sabrina West

Was great food and atmosphere!

Atmosphere: 5

Food: 5

Service: 5

david vance

Download the Sonic app and get half price drinks all day long

Atmosphere: 5

Food: 5

Service: 5

James and Melanie Harris

I ordered here three weeks ago they got my order wrong I've contacted support 5 times and they still have yet to make it right.

Atmosphere: 1

Food: 1

Service: 4

4th Quarter

Gave me a blizzard that only filled up half the cup for $7

Atmosphere: 3

Food: 3

Service: 2

Joey L

Placed an online order to be ready at 7:31am. Sat in in the stall for 15 minutes while people pull up, go inside, and come out (apparently friends or family). They get their order way before I do and when I get my ultimate meat breakfast burrito, it’s about as big as a tomale! Won’t be back and they need to just shut it down over overhaul the management in that store!

Update to “Owner” after the response:

I’ve seen the other reviews and apparently those didn’t have any defining momentum to correct it nor make it right. I’m good. I just threw the $4.99 burrito away because I wasn’t even hungry anymore and to be honest; the food looked atrocious. I waited long enough for a breakfast burrito and Route 44 sweet tea. Not wasting my time on a phone call or a website. The employee blatantly lied to me and said she was by herself. There were 3 other people I saw in the establishment that catered to friends or family pulling up and walking out with food while one employee was sitting at the tables outside hee hawing with the guy that walking in and got free food and left. I was almost late for work. Again, I’m good. The store is hanging on a wing and a prayer!

Atmosphere: 1

Food: 1

Service: 1

Debbie Mitchell

I read the reviews and understand there may be issues there. But I have to say that my husband and I got breakfast burritos there today and they were totally awesome! I called to see who had cooked them as I wanted to say Kudos to Lovetta that cooked them. She was actually called to the phone as the employee had requested her to. Lovetta did a great job on Breakfast and she was very polite and professional on the phone as well! Thank you again Lovetta for the awesome burritos!!!

Food: 5

Annetta Sumler

My car hop Jasmine was top tier. Excellent customer service. My order was out promptly and delivered with a smile

Food: 5

Service: 5

justin mills

Should not take 15-30 min for a easy order to come out espically when orders on line

Tommy Hamblin

Five or six people working inside the building, but only one working the outside. Ordered using the app and it took an extra 10 minutes just for a sweet tea AFTER I GOT MY BURGER. This location is always slow no matter if you use the app or not

bamby petty

Waited over 20 minutes for 3 items. It was not during peak hours. Treats all melted and order was wrong. This trip was a “reward” to my child who’s been looking forward to it all day. Needless to say it was very upsetting.

Smith Bonds

Worst Sonic I’ve ever been to. Consistently bad.

Alex Janes

Food and drinks are fine but if you’re in a hurry make sure to order ahead

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