First brought the wrong order then brought cold tots and no straw. Poor attitude.
Atmosphere: 1
Food: 1
Service: 1
Ashley Jordan
Ion think it could get any lower I would give no stars if I could manager was rude and tried to be funny when I called to let her know so I cancelled my order and otw to somewhere where there is great food and great customer service. Mr Sonya do better plz. Y’all are the only sonic here in town. If the manager acts that way I hate to see the team that she is over 🙃 advocating for a new manager and because I’m a secret shopper and an RnB artist I’m sure I’ll get the word out
Thomas Bolton
Ordered a large onion ring. Pulled it out of be bag and it felt like a soft ball. Soggy wet crap. Looking closer I found a maggot that was still alive. I will never attempt to eat at any sonic again. This is the Newton location.Ford? And your reply to me is generic? Do you think you need to correct the problem? Why should I have to make any further comments? As a owner, you should automatically look into this. It is your failure.
Atmosphere: 3
Food: 1
Service: 2
Terry Marler
I gave it 2 stars because of the price.Sonic is way too high for what they serve
Shelly Owens
Well I should know better, I'm the idiot, everytime i come ssomething is incorrect and normally when I call i don't get no polite answers this time I was rude and I apologize for that but man this can't keep happening and I know I'm not the only one!!! But how can I order 3 shakes one chocolate and 2 Carmel the chocolate barley had a brown color and the Carmel idk what happened maybe a drizzle because it was still white tasted vanilla I poured it into another cup there was no color idk what has happened to fast food joints over the past 15 hrs but when it comes to food people should not be working with food if they are just there for a paycheck you got to live being at your job or it's going to show I will not no longer eat at Newton sonic if your not waiting 30 mins it's always something, now the servers,the ones who bring the food they are sweet as can be maybe they need to be in the kitchen
Atmosphere: 2
Food: 2
Service: 5
Crystal Mitchell
I keep saying that I will never waste my money ever again but I wasted it again today. I will admit the coca-cola was delish and last time I ordered a cherry limeade from them I couldn't even drink it. Awful. I only ordered a large coke and a large order of tater tots with cheese. I waited about 15 minutes for my order and when I got home and sat down to eat it? It was not good at all. The tater tots were as hard as a rock and they knew those things had been sitting under a light for hours. I mean it this time.. I'm never going back.
Alison Martin
We waited for 30 minutes for our order of 2 burgers, 2 orders of chicken nuggets, 2 tater tots, 2 onion rings, loaded tots, 4 drinks, and a blast. We sat there, watching our road trip arrival time get later and later. The girl came out grinning and said they didn’t have an order for us. Was that money not worth your effort? We asked if anyone remembered taking our order and she just smiled again and walked away. We started to reorder, saw all the terrible reviews about waiting only to get subpar food, changed our minds, and went to McDonald’s. I doubt they even cared. Our kids, however, were starting to get really hungry. Thanks.
Joshua Shelton
This location had the freshest tomatoes and buns on the burger that I've had in a long time
Dianna
If it wasn't for the fact they serve pickled fries and a variety of different cheesecake-flavored milkshakes, I would not visit the times I do.
Kidd Royal
Great service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caramel Sundae, Chocolate Chip Cookie Dough Blast, Banana Split, Peanutty Swirl with Snickers Bars, Waffle Cone Sundaes, Fries, Chili Cheese Tots or Fries, M's Chocolate Candies, Tots, Cheeseburger, Sonic Cheeseburger
I order #1 Combo and waited 20 minutes and never got my order. It wasn't very busy. I left and went to McDonald's and only took 5 minutes to get my order.
solie nunes
never been able to get ice cream here. every single time the ice cream machine is down. sometimes a girl just wants a little ice cream yall stop playing?
garrett loper
By far probably the slowest and non caring fast food in newton. I don’t recommend it unless you have 30-45 min to wait for a drink.
First brought the wrong order then brought cold tots and no straw. Poor attitude.
Atmosphere: 1
Food: 1
Service: 1
Ion think it could get any lower I would give no stars if I could manager was rude and tried to be funny when I called to let her know so I cancelled my order and otw to somewhere where there is great food and great customer service. Mr Sonya do better plz. Y’all are the only sonic here in town. If the manager acts that way I hate to see the team that she is over 🙃 advocating for a new manager and because I’m a secret shopper and an RnB artist I’m sure I’ll get the word out
Ordered a large onion ring. Pulled it out of be bag and it felt like a soft ball. Soggy wet crap. Looking closer I found a maggot that was still alive. I will never attempt to eat at any sonic again. This is the Newton location.Ford? And your reply to me is generic? Do you think you need to correct the problem? Why should I have to make any further comments? As a owner, you should automatically look into this. It is your failure.
Atmosphere: 3
Food: 1
Service: 2
I gave it 2 stars because of the price.Sonic is way too high for what they serve
Well I should know better, I'm the idiot, everytime i come ssomething is incorrect and normally when I call i don't get no polite answers this time I was rude and I apologize for that but man this can't keep happening and I know I'm not the only one!!! But how can I order 3 shakes one chocolate and 2 Carmel the chocolate barley had a brown color and the Carmel idk what happened maybe a drizzle because it was still white tasted vanilla I poured it into another cup there was no color idk what has happened to fast food joints over the past 15 hrs but when it comes to food people should not be working with food if they are just there for a paycheck you got to live being at your job or it's going to show I will not no longer eat at Newton sonic if your not waiting 30 mins it's always something, now the servers,the ones who bring the food they are sweet as can be maybe they need to be in the kitchen
Atmosphere: 2
Food: 2
Service: 5
I keep saying that I will never waste my money ever again but I wasted it again today. I will admit the coca-cola was delish and last time I ordered a cherry limeade from them I couldn't even drink it. Awful.
I only ordered a large coke and a large order of tater tots with cheese. I waited about 15 minutes for my order and when I got home and sat down to eat it? It was not good at all. The tater tots were as hard as a rock and they knew those things had been sitting under a light for hours. I mean it this time.. I'm never going back.
We waited for 30 minutes for our order of 2 burgers, 2 orders of chicken nuggets, 2 tater tots, 2 onion rings, loaded tots, 4 drinks, and a blast. We sat there, watching our road trip arrival time get later and later. The girl came out grinning and said they didn’t have an order for us. Was that money not worth your effort? We asked if anyone remembered taking our order and she just smiled again and walked away. We started to reorder, saw all the terrible reviews about waiting only to get subpar food, changed our minds, and went to McDonald’s. I doubt they even cared. Our kids, however, were starting to get really hungry. Thanks.
This location had the freshest tomatoes and buns on the burger that I've had in a long time
If it wasn't for the fact they serve pickled fries and a variety of different cheesecake-flavored milkshakes, I would not visit the times I do.
Great service
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Caramel Sundae, Chocolate Chip Cookie Dough Blast, Banana Split, Peanutty Swirl with Snickers Bars, Waffle Cone Sundaes, Fries, Chili Cheese Tots or Fries, M's Chocolate Candies, Tots, Cheeseburger, Sonic Cheeseburger
Restaurantji Recommends
I love sonic hamburgers
Food: 5
I order #1 Combo and waited 20 minutes and never got my order. It wasn't very busy. I left and went to McDonald's and only took 5 minutes to get my order.
never been able to get ice cream here. every single time the ice cream machine is down. sometimes a girl just wants a little ice cream yall stop playing?
By far probably the slowest and non caring fast food in newton. I don’t recommend it unless you have 30-45 min to wait for a drink.
Atmosphere: 1
Food: 1
Service: 1
Love hamburger & Tator Tots!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Tots
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