Lack basic customer service skills. My friends and I were treated like we were annoying to them just for asking for a menu. Prior to this incident I came regularly and recommended it to others. Your food can be great, but if the faces of your business are rude and inconsiderate; you’ll never get more business from me. The person that attempted to serve us appeared to be in management…Poor example of how to treat people. If you don’t like people you shouldn’t work in a place where you’re required to be customer friendly…
Kurstin Davis
TERRIBLE SERVICE!
Our “waitress” only came to our table to take our food and drink orders and never came back. We sat at the table for two hours with no refills! At least half the menus wasn’t even available to order.
Holly Fox
This place had the best crawfish and oysters i give this place a five star rating
Tom House
Been in Jackson for 11 months. This place reminded me seafood of home. (Mobile Alabama). Best damn seafood in Jackson and there price is very cheap compared to others.
Atmosphere: 5
Food: 5
Service: 5
Missy Cagle
The food was very good. Price was reasonable. Everyone was very nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Seafood Gumbo, Shrimp Platter
sugarbabydog dover
DO NOT CONSIDER GOING HERE. !! If I could give a zero I would! 1. They charge a dollar for tap water and also a dollar to refill the tap water!!! NO JOKE!! 2. I ordered fried fish and it was pieces like you would get in a bag at Sam’s because it probably was bought there. Very bad quality. 3. No catfish sides like onions etc. 3. Atmosphere is bland. They definitely do NOT care if they are pleasing you. I feel like my money was wasted!!!
Parking: Very, very few parking spaces and that’s the only reason it’s difficult parking.
Atmosphere: 1
Food: 1
Service: 1
Kayla Steele
The young lady who works in there was very rude to me for no reason. That was unacceptable.
Atmosphere: 1
Food: 5
Service: 1
Josie Brock
Small place but food delicious!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Catfish, Pearl
Hannah Cooley
I feel like this place is in a sketchy spot I would not visit after dark unless woth a group. But the food and service was amazing! We will be back.
I never, ever write reviews… pretty sure this is my first time for anything. May have said something nice about a pair of Salomon hiking shoes once. I’ve eaten at several other mug bug places around town. No other place compares to this place. The quality of the crawfish and the consistency of the cooked product is second to none. I always get the spicy and at least 3 lbs. Never disappointed. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boiled Crawfish
Lori Butler
Amazing gumbo and crawfish!
Remi Jones
Good place. The crawfish and shrimp were cooked to perfection. Service was nice.
Lack basic customer service skills. My friends and I were treated like we were annoying to them just for asking for a menu. Prior to this incident I came regularly and recommended it to others. Your food can be great, but if the faces of your business are rude and inconsiderate; you’ll never get more business from me. The person that attempted to serve us appeared to be in management…Poor example of how to treat people. If you don’t like people you shouldn’t work in a place where you’re required to be customer friendly…
TERRIBLE SERVICE! Our “waitress” only came to our table to take our food and drink orders and never came back. We sat at the table for two hours with no refills! At least half the menus wasn’t even available to order.
This place had the best crawfish and oysters i give this place a five star rating
Been in Jackson for 11 months. This place reminded me seafood of home. (Mobile Alabama). Best damn seafood in Jackson and there price is very cheap compared to others.
Atmosphere: 5
Food: 5
Service: 5
The food was very good. Price was reasonable. Everyone was very nice.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Seafood Gumbo, Shrimp Platter
DO NOT CONSIDER GOING HERE. !! If I could give a zero I would! 1. They charge a dollar for tap water and also a dollar to refill the tap water!!! NO JOKE!! 2. I ordered fried fish and it was pieces like you would get in a bag at Sam’s because it probably was bought there. Very bad quality. 3. No catfish sides like onions etc. 3. Atmosphere is bland. They definitely do NOT care if they are pleasing you. I feel like my money was wasted!!!
Parking: Very, very few parking spaces and that’s the only reason it’s difficult parking.
Atmosphere: 1
Food: 1
Service: 1
The young lady who works in there was very rude to me for no reason. That was unacceptable.
Atmosphere: 1
Food: 5
Service: 1
Small place but food delicious!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Fries, Catfish, Pearl
I feel like this place is in a sketchy spot I would not visit after dark unless woth a group. But the food and service was amazing! We will be back.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fries, Crab Legs
The seafood is good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood Gumbo, Shrimp Platter
Restaurantji Recommends
Food was okay, portions were small. Charged us $1 for tap water , and $2 for crackers to go with gumbo. This was dine in. Won’t be back
Reminded me of Nawlins.
Atmosphere: 2
Food: 4
Service: 3
Recommended dishes: Boiled Crawfish, Sausage, Potatoes
I never, ever write reviews… pretty sure this is my first time for anything. May have said something nice about a pair of Salomon hiking shoes once. I’ve eaten at several other mug bug places around town. No other place compares to this place. The quality of the crawfish and the consistency of the cooked product is second to none. I always get the spicy and at least 3 lbs. Never disappointed. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Boiled Crawfish
Amazing gumbo and crawfish!
Good place. The crawfish and shrimp were cooked to perfection. Service was nice.
Atmosphere: 5
Food: 5
Service: 5
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