My kids enjoyed the atmosphere and the service was good the food however was a little overcooked.
Gwen Black
It isn't just this McAlister's, I live in Pickens, SC, and yes I use to drive all the way to Greenville, for McAlister's. Not anymore......even stores back home has dramatically declined. I 100% thought I was far enough away from Greenville, SC, for me not to experience what was going down in these restaurants back East. I will say this store in Jackson, MS is worse than Greenville, I took 2 bites of my food, and went straight to the counter, with plate in hand, and asked for a refund. I had to ask for a refund 2 times, and then had to request a Manager. Save yourself the sickness you will get from eating here.
billie goss
One of my favorite restaurants!
Amy T
I've never had a bad experience at McAllister's. I love how i can sit and order at a table through the app to avoid the line. Easy abd convenient to use.
Nirvana Taylor
It’s not best to order online . Never ready on time . Ready 30 min later when you go inside .
Kandye Cotten
We placed a pickup order which was great. I added some cookies to the order. 2 chocolate chip cookies and 2 white chocolate macadamia nut cookies. Everything was good except for the white chocolate macadamia nut cookies, after eating a few bites something was chewy and different about these. To my surprise there is coconut in them? I don't care for coconut, but I ate them. Just want to bring to your attention in case someone is allergic to coconut because its not not an ingredientin in that cookie . We've bought these plenty of times and never coconut in them . Just bringing it to someone's attention. Love mcalisters we eat here all the time, and will continue to eat here 😊
Joel Culbreth
Good food , sweet tea, clean restaurant.
Natalie Campbell
The food is always great, service is fast, and employees are very friendly
Chris B.
Timely service and cleanliness leave a lot to be desired.
denbroc eight
If I could leave a negative score for service I would. Jessica, who took my order, was rude and snarky. Multiple tables dirty, and the place wasn't that busy (12:45 Saturday). I guess I know why.
Recommended dishes: Baked Potato, Grilled Chicken, Chili
Jacqueline Walker
Best service I have ever had! Friendly faces full of smiles.
Atmosphere: 5
Food: 5
Service: 5
Stephen R
Always fresh always good and very good service
Atmosphere: 4
Food: 4
Service: 4
Greg Brown
Worst service experience we’ve ever had at McAlister’s. Each staff member moved like molasses. It took 30 minutes to get three entrees, and each came out about 10 minutes apart. DON’T go there if you can possibly avoid it!
My kids enjoyed the atmosphere and the service was good the food however was a little overcooked.
It isn't just this McAlister's, I live in Pickens, SC, and yes I use to drive all the way to Greenville, for McAlister's. Not anymore......even stores back home has dramatically declined. I 100% thought I was far enough away from Greenville, SC, for me not to experience what was going down in these restaurants back East. I will say this store in Jackson, MS is worse than Greenville, I took 2 bites of my food, and went straight to the counter, with plate in hand, and asked for a refund. I had to ask for a refund 2 times, and then had to request a Manager. Save yourself the sickness you will get from eating here.
One of my favorite restaurants!
I've never had a bad experience at McAllister's. I love how i can sit and order at a table through the app to avoid the line. Easy abd convenient to use.
It’s not best to order online . Never ready on time . Ready 30 min later when you go inside .
We placed a pickup order which was great. I added some cookies to the order. 2 chocolate chip cookies and 2 white chocolate macadamia nut cookies. Everything was good except for the white chocolate macadamia nut cookies, after eating a few bites something was chewy and different about these. To my surprise there is coconut in them? I don't care for coconut, but I ate them. Just want to bring to your attention in case someone is allergic to coconut because its not not an ingredientin in that cookie . We've bought these plenty of times and never coconut in them . Just bringing it to someone's attention. Love mcalisters we eat here all the time, and will continue to eat here 😊
Good food , sweet tea, clean restaurant.
The food is always great, service is fast, and employees are very friendly
Timely service and cleanliness leave a lot to be desired.
If I could leave a negative score for service I would. Jessica, who took my order, was rude and snarky.
Multiple tables dirty, and the place wasn't that busy (12:45 Saturday). I guess I know why.
Restaurantji Recommends
Great place.
Atmosphere: 5
Food: 5
Service: 5
Would come here again with family!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baked Potato, Grilled Chicken, Chili
Best service I have ever had! Friendly faces full of smiles.
Atmosphere: 5
Food: 5
Service: 5
Always fresh always good and very good service
Atmosphere: 4
Food: 4
Service: 4
Worst service experience we’ve ever had at McAlister’s. Each staff member moved like molasses. It took 30 minutes to get three entrees, and each came out about 10 minutes apart. DON’T go there if you can possibly avoid it!
Atmosphere: 3
Food: 1
Service: 1
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