Ordered a pizza and cinnamon stick went to pick up and was informed they were out of cinnamon and was told I would have to call back tomorrow for a refund and they did not even cut the thin crust pizza into square like I ordered will not be back
Atmosphere: 1
Food: 1
Service: 1
Phillip Taylor
Don't let the looks fool ya, the pizza is good
Atmosphere: 4
Food: 5
Service: 5
Sam Pecoul
Can never just order what I want because they are always out of ingredients. Don't know what I was thinking coming back. Soo poorly run they should just close.
Atmosphere: 1
Food: 1
Service: 1
Crystal Lush
I have ate here many times and was one of my favorite places but this time they are out of everything, can't even make a turkey melt sandwich. Drink machine is broken but can buy a Big K can drink for $1.50! I don't know if it's employee issue or manager but it's really disappointing at this location!
Atmosphere: 1
Food: 2
Service: 1
Nickie Diamond
We were giving Pizza Shack another chance. The cheese pizza was cooked too long and the breadsticks not long enough. Pretty much dough. The carnivore pizza was ok. Very disappointed. Will not be back.
Food: 2
Service: 3
Dianne Collom
Always out of everything drink machine broken. Use to love coming here but not anymore.
Atmosphere: 1
Food: 1
Service: 1
Kel Kel
Ordered a carnivore when it first opened and could only eat two slices. Order the same pizza last week and It looked like a frozen pizza from the grocery store. Took it back to Pizza Shack and showed it to the person that took my order and he proceeded to show me the different kinds of meat that prove that it was what I ordered.
Atmosphere: 2
Food: 2
Service: 2
Hollye Edwards Kavanagh
We ordered a medium carnivore pizza, small bbq pork pizza, brownie and 2 pieces of cheesecake. The order arrived missing a pizza and both cheesecakes. We had NO communication from Pizza Shack. NO communication from the driver. NO communication fom the app until after the food was delivered. Now half the family has NO dinner. Bad customer service all the way around. Pizza Shack should have called and we would have substituted for another pizza. We will not be back.
Jason Corkern
I tried the Shrimp Alfredo Pizza this time, and it was good! They always add plenty of toppings, and the ingredients are fresh. Service was fast and friendly.
Atmosphere: 4
Food: 4
Service: 5
Alecia W.
I hate to jump on the one star bandwagon that seems to be going on with this location. But man. Went in to order and they had no bbq or chicken and had to ask if they had the stuff to make the 3 cheese. Next time I will drive the extra miles and go to the original.
Positive service experience, good pizza. They need more sauces.
Atmosphere: 3
Food: 4
Service: 5
Cynthia Moore
Takeout: Ordered a large carnivore pizza, we use to eat off of it for two days because it is filled with meat and the pizza box was a lot bigger. The pizza that I received today was not a large. The cashier indicated that it was a large, however, it was not and in a medium box. After paying $27.00 for a large and receiving a medium is unacceptable. I will not revisit this place again. Very disappointed with my order.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Meat Pizza
JoePa Feldman
Ordered delivery. Wings "out of stick". Ok, stuff runs out. I did not ask for door-daah, but that is who delivered. Another item i had ordered and paid for was"out of stock" evidently, but i was charged for it nonetheless. Pizza is good. Prices are extremely high. This is a once a year purchase.
Food: 5
Service: 3
Melissa Romines
We ate here when they first opened and it was great. Came and ate lunch here last week and it was awful. We were the only people in the restaurant and it took well over 30 minutes to get our food (we ordered sandwiches). When my mother ordered, everything she wanted to order they did not have, so she settled for a sandwich (had to substitute the cheese that came on it because they were out of that too). When they finally started making our food, one of the employees was eating while making our food. The restaurant is in need of new furniture and a DEEP cleaning badly! I have never left a restaurant and felt gross until that day. Unfortunately, I will not return and will not order To-Go ever again after seeing the state of the restaurant.
Atmosphere: 1
Food: 2
Service: 2
Dylan Jones
A pizza place that is out of cheese? At 12:00 at lunch? It’s actually impressive how unorganized this place is.
Ordered a pizza and cinnamon stick went to pick up and was informed they were out of cinnamon and was told I would have to call back tomorrow for a refund and they did not even cut the thin crust pizza into square like I ordered will not be back
Atmosphere: 1
Food: 1
Service: 1
Don't let the looks fool ya, the pizza is good
Atmosphere: 4
Food: 5
Service: 5
Can never just order what I want because they are always out of ingredients. Don't know what I was thinking coming back. Soo poorly run they should just close.
Atmosphere: 1
Food: 1
Service: 1
I have ate here many times and was one of my favorite places but this time they are out of everything, can't even make a turkey melt sandwich. Drink machine is broken but can buy a Big K can drink for $1.50! I don't know if it's employee issue or manager but it's really disappointing at this location!
Atmosphere: 1
Food: 2
Service: 1
We were giving Pizza Shack another chance. The cheese pizza was cooked too long and the breadsticks not long enough. Pretty much dough. The carnivore pizza was ok. Very disappointed. Will not be back.
Food: 2
Service: 3
Always out of everything drink machine broken. Use to love coming here but not anymore.
Atmosphere: 1
Food: 1
Service: 1
Ordered a carnivore when it first opened and could only eat two slices. Order the same pizza last week and It looked like a frozen pizza from the grocery store. Took it back to Pizza Shack and showed it to the person that took my order and he proceeded to show me the different kinds of meat that prove that it was what I ordered.
Atmosphere: 2
Food: 2
Service: 2
We ordered a medium carnivore pizza, small bbq pork pizza, brownie and 2 pieces of cheesecake. The order arrived missing a pizza and both cheesecakes. We had NO communication from Pizza Shack. NO communication from the driver. NO communication fom the app until after the food was delivered. Now half the family has NO dinner. Bad customer service all the way around. Pizza Shack should have called and we would have substituted for another pizza. We will not be back.
I tried the Shrimp Alfredo Pizza this time, and it was good! They always add plenty of toppings, and the ingredients are fresh. Service was fast and friendly.
Atmosphere: 4
Food: 4
Service: 5
I hate to jump on the one star bandwagon that seems to be going on with this location. But man. Went in to order and they had no bbq or chicken and had to ask if they had the stuff to make the 3 cheese. Next time I will drive the extra miles and go to the original.
Restaurantji Recommends
Positive service experience, good pizza. They need more sauces.
Atmosphere: 3
Food: 4
Service: 5
Takeout: Ordered a large carnivore pizza, we use to eat off of it for two days because it is filled with meat and the pizza box was a lot bigger. The pizza that I received today was not a large. The cashier indicated that it was a large, however, it was not and in a medium box. After paying $27.00 for a large and receiving a medium is unacceptable. I will not revisit this place again. Very disappointed with my order.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Meat Pizza
Ordered delivery. Wings "out of stick". Ok, stuff runs out. I did not ask for door-daah, but that is who delivered. Another item i had ordered and paid for was"out of stock" evidently, but i was charged for it nonetheless. Pizza is good. Prices are extremely high. This is a once a year purchase.
Food: 5
Service: 3
We ate here when they first opened and it was great. Came and ate lunch here last week and it was awful. We were the only people in the restaurant and it took well over 30 minutes to get our food (we ordered sandwiches). When my mother ordered, everything she wanted to order they did not have, so she settled for a sandwich (had to substitute the cheese that came on it because they were out of that too). When they finally started making our food, one of the employees was eating while making our food. The restaurant is in need of new furniture and a DEEP cleaning badly! I have never left a restaurant and felt gross until that day. Unfortunately, I will not return and will not order To-Go ever again after seeing the state of the restaurant.
Atmosphere: 1
Food: 2
Service: 2
A pizza place that is out of cheese? At 12:00 at lunch? It’s actually impressive how unorganized this place is.
Atmosphere: 1
Food: 1
Service: 1
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