I have lived all over the USA. I have been to some awful restaurants, but the McDonald’s in Pontotoc, Mississippi is the absolute worst! Shall I break down the “deficiencies” (putting it lightly)? 1. AWFUL employees 2. Lazy employees 3. Dirty employees 4. Ignorant employees 6. Subordinates that are not held accountable 7. Incompetent management that lack the most basic supervisory skills 8. Owners that care as much about their customers as they do about the bottom of the barrel staff they hire 9. Total lack of competent and functional leadership 10. ZERO standards for hiring 11. Degenerate employees that lack even an elementary level of interpersonal communication skills 12. A lack of consistent visits from upper management and owners, which allows the above deficiencies to continue and worsen
Dan Trainor
Why does it cost more for sweet tea with a meal than a soda? Especially since you were out of Dr Pepper.
Lawrence Gardner
Shake was way to soft & fries were hard ,overcooked and not fresh 😵💫🤬🥵😡🤬🥵😡
Cindy Stegall
The employees have the WORST attitude, especially if you choose to go inside. Please give them some lessons in how to work with the public. Even if they are having a bad day just smile and try to keep a good attitude.
Ranee Sisco
We went last night 5/20/25. The worst food. We ordered fish sandwiches and they had to have been cooked hours before we came along. Unbelievably not eat able. I'll go back to Wendy's for fish sandwich.
Skylar McGreger
Ain’t even mad but cmon now where my pickles at on my burger
Hannah
We went inside and it was so slow and the employees were disrespectful and talking down to a guy and us for helping him it was terrible there was a family waiting for 2 hours they wouldn't refund them so they could leave the ignored when customers needed something there were customers basically working there so they could get their food and employee was on their phone the entire twe had stuff missing from our order it was a really upsetting experience I hope they get their act straight because it's not that hard we've all worked in the food industry before exactly the same but that was just ridiculous we wated an hour for 2 burgers 2 small Fry's and 2 drinks and they forgot my drink and didn't give us straws this was absolutely ridiculous hope someone gets into them honestly
Atmosphere: 1
Food: 1
Service: 1
Jerry Grimes
I understand it does no good to leave these reviews obviously! I live in this town and this McDonald's is absolutely pitiful! The staff is rude and lazy. Nothing ever works. Show up here at 9:15 on a Sunday morning and dining room doors locked people steady walking away
Jeff McCarter
As usual, no milkshakes!!
Jesse Riley
I would have gave a better review if this location was open at 3am like it said on Google.
Orders are always wrong and staff are probably the least friendliest staff of anywhere I've ever been. (Pontotoc location). They shove the bag at you, don't look at you and/or don't speak even if you say something to them. They just shut the window. They keep your change and then get upset if you ask for YOUR OWN money that they for some odd reason decided to keep. Receipt paper just might be blank. They really are a rude bunch. Young kids with no manners or training apparently.
Atmosphere: 1
Food: 3
Service: 1
Michael stewart
Definitely skip this place and just hit the Burger King. Will never get your order right (over 10+ times) and will blatantly lie to you. The lady on the phone said they serve breakfast at 2 once we pull up they say 4 or 5. Just lazy employees and even lazier managers.
Atmosphere: 1
Food: 2
Service: 1
hayden Steltenpohl
Absolutely worst experience ever multiple times. They really need to just shut this one down. Can’t even get breakfast in the morning because the lazy employees are laying out in the lobby not doing anything. The sad thing is the experiences at this McDonalds does not get any better everytime I choose to eat there. Get better and less lazy employees or just shut it down.
Atmosphere: 1
Food: 1
Service: 1
blakelyn backup
a fag gave me my food , didn’t get my food nuggets, my friends everything they got customizes everything wrong and did the other rs opposite of the request on the order ,
I have lived all over the USA. I have been to some awful restaurants, but the McDonald’s in Pontotoc, Mississippi is the absolute worst! Shall I break down the “deficiencies” (putting it lightly)?
1. AWFUL employees
2. Lazy employees
3. Dirty employees
4. Ignorant employees
6. Subordinates that are not held accountable
7. Incompetent management that lack the most basic supervisory skills
8. Owners that care as much about their customers as they do about the bottom of the barrel staff they hire
9. Total lack of competent and functional leadership
10. ZERO standards for hiring
11. Degenerate employees that lack even an elementary level of interpersonal communication skills
12. A lack of consistent visits from upper management and owners, which allows the above deficiencies to continue and worsen
Why does it cost more for sweet tea with a meal than a soda? Especially since you were out of Dr Pepper.
Shake was way to soft & fries were hard ,overcooked and not fresh 😵💫🤬🥵😡🤬🥵😡
The employees have the WORST attitude, especially if you choose to go inside. Please give them some lessons in how to work with the public. Even if they are having a bad day just smile and try to keep a good attitude.
We went last night 5/20/25.
The worst food. We ordered fish sandwiches and they had to have been cooked hours before we came along. Unbelievably not eat able. I'll go back to Wendy's for fish sandwich.
Ain’t even mad but cmon now where my pickles at on my burger
We went inside and it was so slow and the employees were disrespectful and talking down to a guy and us for helping him it was terrible there was a family waiting for 2 hours they wouldn't refund them so they could leave the ignored when customers needed something there were customers basically working there so they could get their food and employee was on their phone the entire twe had stuff missing from our order it was a really upsetting experience I hope they get their act straight because it's not that hard we've all worked in the food industry before exactly the same but that was just ridiculous we wated an hour for 2 burgers 2 small Fry's and 2 drinks and they forgot my drink and didn't give us straws this was absolutely ridiculous hope someone gets into them honestly
Atmosphere: 1
Food: 1
Service: 1
I understand it does no good to leave these reviews obviously! I live in this town and this McDonald's is absolutely pitiful! The staff is rude and lazy. Nothing ever works. Show up here at 9:15 on a Sunday morning and dining room doors locked people steady walking away
As usual, no milkshakes!!
I would have gave a better review if this location was open at 3am like it said on Google.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Orders are always wrong and staff are probably the least friendliest staff of anywhere I've ever been. (Pontotoc location). They shove the bag at you, don't look at you and/or don't speak even if you say something to them. They just shut the window. They keep your change and then get upset if you ask for YOUR OWN money that they for some odd reason decided to keep. Receipt paper just might be blank. They really are a rude bunch. Young kids with no manners or training apparently.
Atmosphere: 1
Food: 3
Service: 1
Definitely skip this place and just hit the Burger King. Will never get your order right (over 10+ times) and will blatantly lie to you. The lady on the phone said they serve breakfast at 2 once we pull up they say 4 or 5. Just lazy employees and even lazier managers.
Atmosphere: 1
Food: 2
Service: 1
Absolutely worst experience ever multiple times. They really need to just shut this one down. Can’t even get breakfast in the morning because the lazy employees are laying out in the lobby not doing anything. The sad thing is the experiences at this McDonalds does not get any better everytime I choose to eat there. Get better and less lazy employees or just shut it down.
Atmosphere: 1
Food: 1
Service: 1
a fag gave me my food , didn’t get my food nuggets, my friends everything they got customizes everything wrong and did the other rs opposite of the request on the order ,
Atmosphere: 1
Food: 1
Service: 1
Found a hair in my food ?
Atmosphere: 3
Food: 3
Service: 3
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