Honestly some of the worst food it can be hit-or-miss but usually a Miss anywhere in Pontotoc but when you spend 10 to $15 on the plate and nothing's ever fresh always some old pre-cooked something you get served and in this case supposed to be boneless wings that are in a sauce these were some old chicken strips with a sauce that had been on it for so long the sauce had dried into the breading and was no longer even wet and to top that was an extremely spicy sauce when requested wimpy couldn't even eat complete meal when the garbage the only thing that was edible was the bread surprised they didn't screw that up
Atmosphere: 1
Food: 1
Service: 1
Charles Chris Eldridge
Great food and service!! Always enjoy going to Zaxby’s in Pontotoc!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5 Chicken Finger Plate
Rickey Pratt
Really nice
Atmosphere: 5
Food: 5
Service: 5
Christie Monroe
Love the food but the fries are horrible with the seasoning. Way to much seasoning you can not even eat them. ?
Atmosphere: 5
Food: 4
Service: 5
JnE
Absolutely the best food ever. Restaurant is always clean along with the restrooms. Staff is super friendly and customer centric. This is now my most favorite place to eat for lunch and I’ll probably start coming for dinner. Drive thru is fast! Just can’t say enough good things about this place. Don’t miss out, get there now!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
mebechatin
I've been starting to see Zaxby's locations popping up around Texas the past few years but never have tried one. I was recently seeing a client in the Pontotoc area and decided it was finally time to give them a try. This place is phenomenal! The interior was very clean and well-kept. No food/trash all over the floors like a lot of similar restaurants. The employees were incredibly nice and appeared to actually like their job which isn't too common these days. Finally, the food is FANTASTIC! My order arrived promptly and was clearly just made and not sitting under a heatlamp to keep it warm.If all the other Zaxby's locations offer the same excellent experience I had at this particular location, I'd say this company has really elevated the fast casual dining experience. Looks like I'll be adding Zaxby's to my dining out rotation and I will definitely be going back to the Pontotoc location when I'm in the area as they clearly know how to make their customers happy. See you next time.
Atmosphere: 5
Food: 5
Service: 5
john w
Service here is better then other Zaxby's I have been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz
Angela Nicole
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauced Big Zax Snak Meal
So Beat (Southern Beauty Beatz)
When ordering through Door Dash they leave out condiments. Order of 10 wings come with your choice of sauce and they do not put it in the bag. I had to go to the store and get my own ranch dressing for my wings bc they ddnt send any.
Miss Barbara and the rest of the staff were very helpful in helping me learn how to use the coupons in the rewards app. The Southwest salad that was suggested to me was very delicious. If we have any complaint it was that the fries were a little cold
Deez Nuts
Really good food
Leah Hester
Me and my mother and grandmaw came here frist time. We had a boy name Levi who server us and had rude attitude with us and told us we can't have loaded cheese fries as side for a meal and if it's says it's side on broad and u can't get for meal then it's not a dang side. And we had pay for extra snd he didnt asked us if we need sauce. Me and my mother be restaurant business for year my mother been 4 years me 2 years. I would never be rude my costumers. But u hate say I wouldn't come back ever.
Ryan Bennett
Kevin and his team are amazing! If you want some great food by a team that really cares about their customers go here!
Honestly some of the worst food it can be hit-or-miss but usually a Miss anywhere in Pontotoc but when you spend 10 to $15 on the plate and nothing's ever fresh always some old pre-cooked something you get served and in this case supposed to be boneless wings that are in a sauce these were some old chicken strips with a sauce that had been on it for so long the sauce had dried into the breading and was no longer even wet and to top that was an extremely spicy sauce when requested wimpy couldn't even eat complete meal when the garbage the only thing that was edible was the bread surprised they didn't screw that up
Atmosphere: 1
Food: 1
Service: 1
Great food and service!! Always enjoy going to Zaxby’s in Pontotoc!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 5 Chicken Finger Plate
Really nice
Atmosphere: 5
Food: 5
Service: 5
Love the food but the fries are horrible with the seasoning. Way to much seasoning you can not even eat them. ?
Atmosphere: 5
Food: 4
Service: 5
Absolutely the best food ever. Restaurant is always clean along with the restrooms. Staff is super friendly and customer centric. This is now my most favorite place to eat for lunch and I’ll probably start coming for dinner. Drive thru is fast! Just can’t say enough good things about this place. Don’t miss out, get there now!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Plate
I've been starting to see Zaxby's locations popping up around Texas the past few years but never have tried one. I was recently seeing a client in the Pontotoc area and decided it was finally time to give them a try. This place is phenomenal! The interior was very clean and well-kept. No food/trash all over the floors like a lot of similar restaurants. The employees were incredibly nice and appeared to actually like their job which isn't too common these days. Finally, the food is FANTASTIC! My order arrived promptly and was clearly just made and not sitting under a heatlamp to keep it warm.If all the other Zaxby's locations offer the same excellent experience I had at this particular location, I'd say this company has really elevated the fast casual dining experience. Looks like I'll be adding Zaxby's to my dining out rotation and I will definitely be going back to the Pontotoc location when I'm in the area as they clearly know how to make their customers happy. See you next time.
Atmosphere: 5
Food: 5
Service: 5
Service here is better then other Zaxby's I have been to.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingerz
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sauced Big Zax Snak Meal
When ordering through Door Dash they leave out condiments. Order of 10 wings come with your choice of sauce and they do not put it in the bag. I had to go to the store and get my own ranch dressing for my wings bc they ddnt send any.
Atmosphere: 3
Food: 3
Service: 3
Asked and paid for a 5 finger plate and got 3
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Grear food and service.
Atmosphere: 4
Food: 5
Service: 5
Miss Barbara and the rest of the staff were very helpful in helping me learn how to use the coupons in the rewards app. The Southwest salad that was suggested to me was very delicious. If we have any complaint it was that the fries were a little cold
Really good food
Me and my mother and grandmaw came here frist time. We had a boy name Levi who server us and had rude attitude with us and told us we can't have loaded cheese fries as side for a meal and if it's says it's side on broad and u can't get for meal then it's not a dang side. And we had pay for extra snd he didnt asked us if we need sauce. Me and my mother be restaurant business for year my mother been 4 years me 2 years. I would never be rude my costumers. But u hate say I wouldn't come back ever.
Kevin and his team are amazing! If you want some great food by a team that really cares about their customers go here!