Popeyes Louisiana Kitchen

1176 US 49, Richland
(601) 939-1331

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I travel a-lot and stop at Popeyes often in different cites and I am usually greeted with terrible customer service at popeyes but I continue to stop because the chicken is good. However today when I stopped in the Richland, MS location I was greeted with a smile, wonderful customer service, and fresh fast food! My next trip this way I will definitely be stopping!
Very welcoming and very friendly, food was great. A very angry customer started screaming at the employees but they stayed calm, level headed. Cops ended up coming and defused the situation. Employees stayed upbeat and friendly and checked in on current customers. Of I’m ever back down here, I’ll definitely be back.
Beware app orderer, you can't cancel an order once it's placed! That happened to me and I came the next day and asked for the food and the manager had no problem giving it to me, she remembered that I had called and talked to her about not being able to cancel an app order. We need more managers like her and it's rare I get to leave a 5 star review in 2024, especially fast food.

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