Closed at 10 am on a Tuesday. Random and irritating.
Mark of Operation Liberty
Getting sick of establishments with employees that are just lazy and rude. No problem walked next door and got good service at Whataburger. The Wendy's cashier looked at us walk in the door and bolted then never came back. Not even ok customer service. Not a single employee looked at us or even said hello. Businesses like this can close and go away for all I care!! Enjoy this review as much as I enjoyed your customer service.
Service: 1
Earl Stampley
Walked out Ruchland.
Atmosphere: 1
Service: 2
Phillip Google guide
Wendy's, while offering familiar fast food options, often fails to impress with its lackluster experience. One notable issue is its consistently uninviting appearance, often giving the impression that the restaurant is closed even during operating hours. This lack of curb appeal can deter potential customers and reflects poorly on the overall atmosphere. Additionally, the food quality and service can be inconsistent, further diminishing the dining experience. While Wendy's may satisfy cravings in a pinch, its overall presentation and execution leave much to be desired, warranting only a two-star rating.
Recommended dishes: Spicy Chicken Sandwich
Fred H
If you can get food here it's ok. I stopped going for months because they were never opened. I tried again for breakfast, big mistake. As usual they were not open. Weird because before they weren't open after 10 and I usually could get breakfast. If you're in the area just go to Pearl they stay open late. You might get lucky if you try 3 hours after opening or 3 hours before closing. Also don't bother going to Byram either, they also close whenever they want to.
Atmosphere: 1
Food: 3
Service: 1
Michael Vanlandingham
I was quite amazed at how incompetent the staff was in the drive thru. I ordered a baconator combo large and an extra large drink as my spouse was not feeling well and needed a beverage to settle her stomach. She was not hungry. I repeated my order three times and then again when I got to the window. I was given the baconator, not even quite a half order of fries, a diet coke which I certainly didn't order and a large cup of ice. When I asked for a large regular coke and a second large regular coke the three girls in the drive thru looked like I had ordered something bizarre. We were on a trip so I will probably not be back anyway but if I do pass through again, I will not be going to this Wendy's which is sad because I really love Wendy's. The sandwich was fine.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: French Fries
Kristen Clark
Rude. Rushed me on my order. Did not repeat order. Did not give me the entire order. Went through second time and reordered what was missing. Incorrect drink. No sauces or condiments. Got home and WAS STILL MISSING A WHOLE MEAL. Had to go through the drive thru 3 times total. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Lady “Love” Curt
I observed someone handling food no gloves and spoke with management his response to me was they don't have to. It's corporate policy and he grew anger that I questioned it. So I asked for a refund and he continued his nasty
Atmosphere: 1
Food: 1
Service: 1
Justin Wilson
Never open but always a crew inside. At lunch they sometimes lock the door for dine
Atmosphere: 1
Food: 1
Service: 1
Mike Kukor
My wife loves this place and I don't care for it myself but she's happy with it
Service was absolutely terrible. Wouldn't recommend the food
Atmosphere: 3
Food: 3
Service: 1
Laura Comer
Food was great. Handing out a breakfast sandwich from the drive through dripping with syrup was a nasty trick.
Atmosphere: 5
Food: 5
Service: 3
Galaxci Alexis
I tried both the regular and caramel Iced Frosted Coffee, I would say it's not for everyone. I myself and my sister didn't like the taste, somewhat bland and a sorta twang or ting taste.
Tristian Mcalpin
They forgot one of our orders, so we had to drive all the way back. Once we got our order they hardly put anything on it and forgot the bacon on both orders.
Atmosphere: 2
Food: 2
Service: 1
Ariel Jenkins
From managers outside smoking cigarettes while pulling food out the cooler outside to systems being down it’s literally always something with this
Closed at 10 am on a Tuesday. Random and irritating.
Getting sick of establishments with employees that are just lazy and rude. No problem walked next door and got good service at Whataburger. The Wendy's cashier looked at us walk in the door and bolted then never came back. Not even ok customer service. Not a single employee looked at us or even said hello. Businesses like this can close and go away for all I care!! Enjoy this review as much as I enjoyed your customer service.
Service: 1
Walked out Ruchland.
Atmosphere: 1
Service: 2
Wendy's, while offering familiar fast food options, often fails to impress with its lackluster experience. One notable issue is its consistently uninviting appearance, often giving the impression that the restaurant is closed even during operating hours. This lack of curb appeal can deter potential customers and reflects poorly on the overall atmosphere. Additionally, the food quality and service can be inconsistent, further diminishing the dining experience. While Wendy's may satisfy cravings in a pinch, its overall presentation and execution leave much to be desired, warranting only a two-star rating.
Recommended dishes: Spicy Chicken Sandwich
If you can get food here it's ok. I stopped going for months because they were never opened. I tried again for breakfast, big mistake. As usual they were not open. Weird because before they weren't open after 10 and I usually could get breakfast. If you're in the area just go to Pearl they stay open late. You might get lucky if you try 3 hours after opening or 3 hours before closing. Also don't bother going to Byram either, they also close whenever they want to.
Atmosphere: 1
Food: 3
Service: 1
I was quite amazed at how incompetent the staff was in the drive thru. I ordered a baconator combo large and an extra large drink as my spouse was not feeling well and needed a beverage to settle her stomach. She was not hungry. I repeated my order three times and then again when I got to the window. I was given the baconator, not even quite a half order of fries, a diet coke which I certainly didn't order and a large cup of ice. When I asked for a large regular coke and a second large regular coke the three girls in the drive thru looked like I had ordered something bizarre. We were on a trip so I will probably not be back anyway but if I do pass through again, I will not be going to this Wendy's which is sad because I really love Wendy's. The sandwich was fine.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: French Fries
Rude. Rushed me on my order. Did not repeat order. Did not give me the entire order. Went through second time and reordered what was missing. Incorrect drink. No sauces or condiments. Got home and WAS STILL MISSING A WHOLE MEAL. Had to go through the drive thru 3 times total. Absolutely ridiculous.
Atmosphere: 1
Food: 1
Service: 1
I observed someone handling food no gloves and spoke with management his response to me was they don't have to. It's corporate policy and he grew anger that I questioned it. So I asked for a refund and he continued his nasty
Atmosphere: 1
Food: 1
Service: 1
Never open but always a crew inside. At lunch they sometimes lock the door for dine
Atmosphere: 1
Food: 1
Service: 1
My wife loves this place and I don't care for it myself but she's happy with it
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Double Stack
Restaurantji Recommends
Service was absolutely terrible. Wouldn't recommend the food
Atmosphere: 3
Food: 3
Service: 1
Food was great. Handing out a breakfast sandwich from the drive through dripping with syrup was a nasty trick.
Atmosphere: 5
Food: 5
Service: 3
I tried both the regular and caramel Iced Frosted Coffee, I would say it's not for everyone. I myself and my sister didn't like the taste, somewhat bland and a sorta twang or ting taste.
They forgot one of our orders, so we had to drive all the way back. Once we got our order they hardly put anything on it and forgot the bacon on both orders.
Atmosphere: 2
Food: 2
Service: 1
From managers outside smoking cigarettes while pulling food out the cooler outside to systems being down it’s literally always something with this
Atmosphere: 1
Food: 2
Service: 1