Jack's Family Restaurant
1296 US-61, Tunica
(662) 913-8259
Recent Reviews
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Was first in line this morning, the only one in line at 0603 hours. I ordered 2 sausage egg and cheese biscuits and a large Diet Coke. I even repeated my order, “Two sausage egg and cheese biscuits and a large Diet Coke please.”
I got two sausage biscuits and a large coke… ugh!
Atmosphere: 1
Food: 3
Service: 1
Bad service
Atmosphere: 5
Food: 1
Service: 1
The food was not hot. It tasted like it had been sitting for a while on the hot plate. It was hard and stringy. The chicken extra super duper crunchy and hard to chew. Service was okay. The atmosphere was relevant to the area we were in...
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: French Fries
They got super busy and had a very unorganized parking lot with people waiting for their drive thru orders. It would be pretty simple to just put in numbered signs on some parking spots to better manage traffic.
Atmosphere: 5
Food: 5
Service: 4
They don't sell meal deal wings sold separately that's not good to do
Atmosphere: 5
Food: 5
Service: 5
Everything was fresh and delicious with great service.
Atmosphere: 5
Food: 5
Service: 5
Great staff!! Always professional!!
Atmosphere: 4
Food: 5
Service: 5
We ordered bacon and chicken sandwiches and were very satisfied with the food—crispy, flavorful, and just what we were craving. The service was good and impressively fast. Great spot for a quick, tasty bite!
Atmosphere: 5
Food: 5
Service: 5
Some of the staff was alittle rough around the edges but all and all good service. 👍👍
Atmosphere: 4
Food: 5
Service: 5
Food wS throw together. Messy.
Atmosphere: 3
Food: 4
Service: 3
Restaurantji Recommends
If I could give this restaurant 20stars I would!!!
We received exceptional customer service on tonight, the food was fresh and hot, the customer service was phenomenal all the way to making our order to receiving it. They got a good one on the team now (Mr. Joey) i really hope he stays because it’s been a minute since I’ve received this kind of impeccable service. It was dark outside but enough light to see, but from what I can tell the parking lot was totally free from trash and debris, the stores signage was readable, the drive thru speaker was up to part
(other restaurants you have to constantly repeat yourself), the employees looked presentable, the lobby was clean and welcoming, when we received our orders all condiments and other necessary items were inside the bag (iykyk you practically have to sit in line hold up others just to make sure you have all you need well, not at Jacks) overall EVERYTHING was PERFECT!!!!
Atmosphere: 5
Food: 5
Service: 5
I just left here and tried to call back back but no answer. My chicken is hard my biscuits are hard I didn't get my receipt. I asked for hot sauce and ketchup and got hot sauce and honey instead. And It's not even busy ?
Food: 1
Service: 1
I used to go here back in March was my last visit I miss the white young manager that used to work there she was a wonderful nice lady always opened in the morning And was very helpful to my mom and me the manager there now is rude and always yelling at her employees they need better staff at night as well because I waited 5min for someone to take my order in drive threw and then I went to the window and know one was there like I said they need better employees and managers!!!!
Atmosphere: 1
Food: 1
Service: 1
Customer service is amazing every morning that I go after work, but the food depending on the shift is a hit or miss?
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Breakfast Deluxe Platter
Cant seem to get the pies we order ever. Chicken tastes old. Shows 3 sliders for advertisement but only give you 2 .One more chance then back to Churches Fried Chicken for us twice a week. Wish they could get it together ,some days its great .
Atmosphere: 3
Food: 2
Service: 4
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