“9/30/2023Ordered for carry outAsked for ketchup on one fish plate and onions and tartar sauce on the other. Didn’t get ketchup or onions. And they put tarter on both plates and also charged me for extra tarter (.69).I asked teen if the utensils were in bag as we were going to eat while driving back to Jackson. She said yes. Got to van. No utensils. Went back in. Lady said that you have to ask for them. I told her that I did ask. She said that you have to ask when ordering…not before you leave restaurant. I also told her that my mom didn’t get her onions. The lady said what onions. I said the onions that come with it. Then she said that she can go and get me some if I still wanted them. I said it’s okay.I also ordered a large coleslaw as it’s usually good. I asked about it because I didn’t see a large bowl or cup. She said that it was in the little bitty cups (2). I just said Oh. The slaw was brown and did not taste good. Not sure if they changed recipes or if it was old or gotten hot.So, I rate the customer service a 2.“
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“9/30/2023Ordered for carry outAsked for ketchup on one fish plate and onions and tartar sauce on the other. Didn’t get ketchup or onions. And they put tarter on both plates and also charged me for extra tarter (.69).I asked teen if the utensils were in bag as we were going to eat while driving back to Jackson. She said yes. Got to van. No utensils. Went back in. Lady said that you have to ask for them. I told her that I did ask. She said that you have to ask when ordering…not before you leave restaurant. I also told her that my mom didn’t get her onions. The lady said what onions. I said the onions that come with it. Then she said that she can go and get me some if I still wanted them. I said it’s okay.I also ordered a large coleslaw as it’s usually good. I asked about it because I didn’t see a large bowl or cup. She said that it was in the little bitty cups (2). I just said Oh. The slaw was brown and did not taste good. Not sure if they changed recipes or if it was old or gotten hot.So, I rate the customer service a 2.“