Picked up a order after a very long day. The fish sandwich was extremely old. The bag was sealed but they decided to substitute the order. Npt only did they npt ask but they could have said something WHILE I was there!! They subbed and put jalapeno poppers in without asking. I tried to explain that my husband could not eat them due to stomach issues. He tried to stress to me that they're not even spicy and I had to explain that it's a medical reason! The fries were hard as a rock and could not even be chewed. I believable food was from that morning or either lunch rush. The night manager chose to say nothing when handing it to me! I'm posting this review almost a week later because i still have not gotten a refund. After a 45 minute drive home I find this out. I live way over a hour away and never get to go that direction hardly. The night shift manager was extremely rude. Yelled and said that I would have to bring my card in for a refund and then decided to hang up the phone!! I heard it! This is my 3rd trip in a row where they haveessed up our orders. I will never eat here again and will make sure to share my experience with others. We are not picky at all and will eat almost anything. So for it to be this bad and not be able to eat it after not eating all day says a lot!! This will be WAY over $100 that we have literally had to throw away in the past 2 months. I understand things happen, and that's why we gave them one last chance. I used to work in these fast food places, So i'm extremely familiar. At this point I just want my money back, and I will never step foot in there again! The night shift manager should really be let go if that's how he treats people. Hes in the wrong business!
Atmosphere: 1
Food: 1
Service: 1
Bethany McDonald
Spectacular service this evening, food was great, manager was as sweet as could be, and so was the cashier. Loved it
Kristin Price
Clean dining room, fast & friendly service
Atmosphere: 5
Food: 5
Service: 5
Santana Lewis
I've only been here a handful of times (maybe) and each time I was greeted either at the speaker or inside almost immediately. The workers were friendly and the food was hot and very good. My favorite is the gyros and I've never had a bad one from here. And whoever the young gentleman is in the back making sandwiches, he deserves a promotion and raise!
Atmosphere: 5
Food: 5
Service: 5
JMT Lawn Care
Worst service you will ever get
Atmosphere: 1
Food: 1
Service: 1
stace
I sat in line for 15 minutes no one even came to speaker I even told them THANK YOU FOR CHOOSING ARBY'S no one even acknowledge customer WENDY'S won my service today
Atmosphere: 1
Food: 1
Service: 1
Toby Graves
Get the Meat Mountain but don't tell anyone. It's a secret.
Food: 5
Service: 5
J P
Arrived at 10:30pm to get told they were closed even though they are suppose to be open until 11pm
Service: 1
Lonnie Walker
Favorite place to eat
Food: 5
Service: 5
Chris Moore
This is the best Arby's I have visited. Very nice, helpful staff, with a clean store, quick service and great food.
Waited 13 minutes at the drive thru before they ever asked to take my order. Got the first order. It was wrong. Got the second order? It was also wrong. No wonder this place got bad reviews. Food tasted good though.
Atmosphere: 1
Food: 5
Service: 1
Phillip Haskins
I initially had the worst experience possible. It was because of employee Jalicia Funchess. She is the absolute worst ever. The worst attitude I have ever seen. But - it was FAR MORE than offset by Ariona Montgomery who is the ABSOLUTE BEST EVER!!! I plan to make a thirty minute drive just to interact with her. She is an incredible asset to your business! Willie is also great.
Atmosphere: 5
Food: 5
Service: 5
Mark Gay
By far the nicest staff I have ever met at a fast food restaurant.
Atmosphere: 5
Food: 5
Service: 5
Michelle Mealey
Was pleasant.
Atmosphere: 5
Food: 5
Service: 5
cynthia reynolds
Best Arby’s we have ever been too. Super clean and service was fast. Friendly and helpful employees.
Picked up a order after a very long day. The fish sandwich was extremely old. The bag was sealed but they decided to substitute the order. Npt only did they npt ask but they could have said something WHILE I was there!! They subbed and put jalapeno poppers in without asking. I tried to explain that my husband could not eat them due to stomach issues. He tried to stress to me that they're not even spicy and I had to explain that it's a medical reason! The fries were hard as a rock and could not even be chewed. I believable food was from that morning or either lunch rush. The night manager chose to say nothing when handing it to me! I'm posting this review almost a week later because i still have not gotten a refund. After a 45 minute drive home I find this out. I live way over a hour away and never get to go that direction hardly. The night shift manager was extremely rude. Yelled and said that I would have to bring my card in for a refund and then decided to hang up the phone!! I heard it! This is my 3rd trip in a row where they haveessed up our orders. I will never eat here again and will make sure to share my experience with others. We are not picky at all and will eat almost anything. So for it to be this bad and not be able to eat it after not eating all day says a lot!! This will be WAY over $100 that we have literally had to throw away in the past 2 months. I understand things happen, and that's why we gave them one last chance. I used to work in these fast food places, So i'm extremely familiar. At this point I just want my money back, and I will never step foot in there again! The night shift manager should really be let go if that's how he treats people. Hes in the wrong business!
Atmosphere: 1
Food: 1
Service: 1
Spectacular service this evening, food was great, manager was as sweet as could be, and so was the cashier. Loved it
Clean dining room, fast & friendly service
Atmosphere: 5
Food: 5
Service: 5
I've only been here a handful of times (maybe) and each time I was greeted either at the speaker or inside almost immediately. The workers were friendly and the food was hot and very good. My favorite is the gyros and I've never had a bad one from here. And whoever the young gentleman is in the back making sandwiches, he deserves a promotion and raise!
Atmosphere: 5
Food: 5
Service: 5
Worst service you will ever get
Atmosphere: 1
Food: 1
Service: 1
I sat in line for 15 minutes no one even came to speaker I even told them THANK YOU FOR CHOOSING ARBY'S no one even acknowledge customer WENDY'S won my service today
Atmosphere: 1
Food: 1
Service: 1
Get the Meat Mountain but don't tell anyone. It's a secret.
Food: 5
Service: 5
Arrived at 10:30pm to get told they were closed even though they are suppose to be open until 11pm
Service: 1
Favorite place to eat
Food: 5
Service: 5
This is the best Arby's I have visited. Very nice, helpful staff, with a clean store, quick service and great food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Waited 13 minutes at the drive thru before they ever asked to take my order. Got the first order. It was wrong. Got the second order? It was also wrong. No wonder this place got bad reviews. Food tasted good though.
Atmosphere: 1
Food: 5
Service: 1
I initially had the worst experience possible. It was because of employee Jalicia Funchess. She is the absolute worst ever. The worst attitude I have ever seen. But - it was FAR MORE than offset by Ariona Montgomery who is the ABSOLUTE BEST EVER!!! I plan to make a thirty minute drive just to interact with her. She is an incredible asset to your business!
Willie is also great.
Atmosphere: 5
Food: 5
Service: 5
By far the nicest staff I have ever met at a fast food restaurant.
Atmosphere: 5
Food: 5
Service: 5
Was pleasant.
Atmosphere: 5
Food: 5
Service: 5
Best Arby’s we have ever been too. Super clean and service was fast. Friendly and helpful employees.
Atmosphere: 5
Food: 5
Service: 5
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