I ordered a breakfast platter with hot cake. I waited 19 minutes and my food still wasn't ready. I ask politely what was wrong and they said waiting on hash browns. Funny thing was they took hash browns out of fryer while I was standing there. So I just laughed and finally ask for a refund. After all the wait. I still paid for my coffee Management or owners needs to go in there fix their problem. Want be back ever
Service: 1
James Hageman
This is the slowest restaurant I've ever been to! If you are in a hurry go somewhere else. They are not even short handed.
Mase
Honestly, when I'm looking for some trashy, overcooked McDonald's burgers late at night, this place hits the spot every now and then. Also, here's a photo of a burger I ordered tonight. Honestly, I thought it was pretty hilarious. Whether on purpose or not, it made me cry laughing for probably 5 minutes.
Food: 3
Service: 4
Dejunaye Overby
Ordered 3 mchicken meal deals and didn’t get no nuggets at all. didnt get any sauce and my fries was cold.
Atmosphere: 1
Food: 1
Service: 1
Gabriel Holter
So I’m not quite sure where to start. First, I looked at their reviews after I Received an order with less than satisfied service. I don’t think I’ve had more than one positive experience in the last year going to this location. But having to go there because it’s the only one within 20 miles! I swear it’s like CAPTIVE ENTERTAINMENT for the employees! It blows my mind that the owners haven’t stepped in. I can only imagine because they don’t get notified enough. I say that because I did my diligence in filling out the online survey FIRST only to find out that it goes to the mobile app! What good is that if the Descher’s aren’t notified? How are they supposed to know that the AM manager was late (“again”) and even though the workers are THERE, they can’t open yet or take orders. But the orders are already IN via the app?! If you don’t know and don’t see anyone, you drive away as several DID. And if you DO leave, you can’t get a refund for 24 hours VIA “the link”. I pull forward to the window and luckily the orders just started coming up! Some mornings I see only one person and she is HUSTLING. Some days, you’re just the last reason they came to work…. But EVERY SINGLE TIME I would try to order a caramel frappe only for it to turn into a game of Russian roulette! Two or three times over more than a week the frappe machine is down. Fine, take it off the in app menu. Instead, I order it and don’t get it. But not their fault, no way they can fix it, have to contact “the link”. WHY?! Why can’t YOU issue the refund?! YOU'RE the one that gets my money! At least 2 separate days they aren’t open on time in time before I have to leave for work. Oh, and THE DRIVE THRU SIGN HAS BEEN BROKEN for MONTHS! Really?! So today - at least another month since my last visit, I once again go to the drive through…. So I can’t use my in app points, discounts, and such because what’s the point if you’re not getting what you order for one reason or eleven? So I order the illusive caramel frappe with extra drizzle and an iced coffee. To my surprise, i’m asked what size and order a large. The food comes. Then the iced coffee. Then the wait… not long. But - what’s this? It looks like a chocolate milkshake that’s only 3/4 full? “Oh. Sorry. We’re out of whipped cream.” As if it was just some minuscule inconvenience. Once again, zero compensation for what I paid for. And please don’t be so crass as to add “the link”. Takes you right back to square one. Do better.
Atmosphere: 5
Food: 3
Service: 3
David Hughes
I simply asked for some fresh fries when I saw the basket of cold fries above the grease. They put those down for a minute and I got those. They're cold and disgusting. There was a lot of people standing around just staring. Someone needs to teach them a little bit better. I wasted money trying to get fresh fries.
Atmosphere: 1
Food: 1
Service: 1
JJ Cain
Every single time I come here for food I dread the service because of how bad it is. The entire staff needs to be fired and restarted.
Atmosphere: 1
Food: 1
Service: 1
Dylan
Sat in line for 15 minutes, they tried to hand me the wrong order, twice, then my food was cold and the fries were about as soggy as their attitude. The food was bad, even for a McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Yrn Mike
My fiance went to get our order and they went above & beyond with the customer service. While I was on phone, so I wanted to come on here & say the lady manager there extremely polite and professional, while answering all questions, also they are extememly quick,was great!
Sitting in curb side for A very long wait. I had to walk up to drive through window to get my food. No napkins...
Atmosphere: 1
Food: 5
Service: 1
Nate Shoemaker
Worst service you'll get from a McDonald's, and thats saying a lot.
Atmosphere: 1
Food: 1
Service: 1
N S
Worst service you'll get from a McDonald's, and thats saying a lot.
Atmosphere: 1
Food: 1
Service: 1
Ramona Taft
Pathetic!!! In line 15 minutes then waited another 20 minutes to get NOT what we ordered!!! No excuses!!! Was told to hold on. 10 minutes later, we have no more biscuits do you want some else instead? On phone with them and was told hold again. 5 minutes later, an entirely different person comes to vehicle and asked what was wrong. Showed her receipt and told her what all was missing (almost everything). Said ok I can refund what you did not get, then said refund order and come another day to get the order done
Atmosphere: 1
Food: 1
Service: 1
Onyx Voice Acting
Usually this location is great, however it's advertised as 24 hrs. The box gave it's greeting, so I figured they were open. Nope. Sat at the box for 15 mins just to pull around to a dark empty building. Still accepting app orders. Had to pull around and tell someone else they were closed too. I don't know if this is a fluke but the sticker in the window advertising 24hrs has also been pulled from the window. It'd have been nice to know yall were closed in any way before I got here.
I ordered a breakfast platter with hot cake. I waited 19 minutes and my food still wasn't ready. I ask politely what was wrong and they said waiting on hash browns. Funny thing was they took hash browns out of fryer while I was standing there. So I just laughed and finally ask for a refund. After all the wait. I still paid for my coffee Management or owners needs to go in there fix their problem. Want be back ever
Service: 1
This is the slowest restaurant I've ever been to! If you are in a hurry go somewhere else. They are not even short handed.
Honestly, when I'm looking for some trashy, overcooked McDonald's burgers late at night, this place hits the spot every now and then. Also, here's a photo of a burger I ordered tonight. Honestly, I thought it was pretty hilarious. Whether on purpose or not, it made me cry laughing for probably 5 minutes.
Food: 3
Service: 4
Ordered 3 mchicken meal deals and didn’t get no nuggets at all. didnt get any sauce and my fries was cold.
Atmosphere: 1
Food: 1
Service: 1
So I’m not quite sure where to start. First, I looked at their reviews after I Received an order with less than satisfied service. I don’t think I’ve had more than one positive experience in the last year going to this location. But having to go there because it’s the only one within 20 miles! I swear it’s like CAPTIVE ENTERTAINMENT for the employees! It blows my mind that the owners haven’t stepped in. I can only imagine because they don’t get notified enough. I say that because I did my diligence in filling out the online survey FIRST only to find out that it goes to the mobile app! What good is that if the Descher’s aren’t notified? How are they supposed to know that the AM manager was late (“again”) and even though the workers are THERE, they can’t open yet or take orders. But the orders are already IN via the app?! If you don’t know and don’t see anyone, you drive away as several DID. And if you DO leave, you can’t get a refund for 24 hours VIA “the link”. I pull forward to the window and luckily the orders just started coming up! Some mornings I see only one person and she is HUSTLING. Some days, you’re just the last reason they came to work…. But EVERY SINGLE TIME I would try to order a caramel frappe only for it to turn into a game of Russian roulette! Two or three times over more than a week the frappe machine is down. Fine, take it off the in app menu. Instead, I order it and don’t get it. But not their fault, no way they can fix it, have to contact “the link”. WHY?! Why can’t YOU issue the refund?! YOU'RE the one that gets my money! At least 2 separate days they aren’t open on time in time before I have to leave for work. Oh, and THE DRIVE THRU SIGN HAS BEEN BROKEN for MONTHS! Really?! So today - at least another month since my last visit, I once again go to the drive through…. So I can’t use my in app points, discounts, and such because what’s the point if you’re not getting what you order for one reason or eleven? So I order the illusive caramel frappe with extra drizzle and an iced coffee. To my surprise, i’m asked what size and order a large. The food comes. Then the iced coffee. Then the wait… not long. But - what’s this? It looks like a chocolate milkshake that’s only 3/4 full? “Oh. Sorry. We’re out of whipped cream.” As if it was just some minuscule inconvenience. Once again, zero compensation for what I paid for. And please don’t be so crass as to add “the link”. Takes you right back to square one. Do better.
Atmosphere: 5
Food: 3
Service: 3
I simply asked for some fresh fries when I saw the basket of cold fries above the grease. They put those down for a minute and I got those. They're cold and disgusting. There was a lot of people standing around just staring. Someone needs to teach them a little bit better. I wasted money trying to get fresh fries.
Atmosphere: 1
Food: 1
Service: 1
Every single time I come here for food I dread the service because of how bad it is. The entire staff needs to be fired and restarted.
Atmosphere: 1
Food: 1
Service: 1
Sat in line for 15 minutes, they tried to hand me the wrong order, twice, then my food was cold and the fries were about as soggy as their attitude. The food was bad, even for a McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
My fiance went to get our order and they went above & beyond with the customer service. While I was on phone, so I wanted to come on here & say the lady manager there extremely polite and professional, while answering all questions, also they are extememly quick,was great!
Atmosphere: 5
Food: 5
Service: 5
Shut this place down
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Sitting in curb side for A very long wait.
I had to walk up to drive through window to get my food. No napkins...
Atmosphere: 1
Food: 5
Service: 1
Worst service you'll get from a McDonald's, and thats saying a lot.
Atmosphere: 1
Food: 1
Service: 1
Worst service you'll get from a McDonald's, and thats saying a lot.
Atmosphere: 1
Food: 1
Service: 1
Pathetic!!! In line 15 minutes then waited another 20 minutes to get NOT what we ordered!!! No excuses!!! Was told to hold on. 10 minutes later, we have no more biscuits do you want some else instead? On phone with them and was told hold again. 5 minutes later, an entirely different person comes to vehicle and asked what was wrong. Showed her receipt and told her what all was missing (almost everything). Said ok I can refund what you did not get, then said refund order and come another day to get the order done
Atmosphere: 1
Food: 1
Service: 1
Usually this location is great, however it's advertised as 24 hrs. The box gave it's greeting, so I figured they were open. Nope. Sat at the box for 15 mins just to pull around to a dark empty building. Still accepting app orders. Had to pull around and tell someone else they were closed too. I don't know if this is a fluke but the sticker in the window advertising 24hrs has also been pulled from the window. It'd have been nice to know yall were closed in any way before I got here.
Atmosphere: 3
Food: 4
Service: 4
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