I finally got a nice, friendly human at this location!! It's been years. I usually don't even come here because of it. Which is too bad because I do enjoy the food from Burger King. So on March 4th 2025 9:30 a.m. The man at the drive-thru is doing a great job!
Atmosphere: 4
Food: 4
Service: 5
Matthew Long
Great service during a clearly busy time
Atmosphere: 5
Food: 5
Service: 5
S M
Can you please stop forgetting the damn sauce your food is to dry without it
Jeremy Pearson
Food is always good. Service on the other hand needs attention.. morning crew always seems irritated when I order. Not a warm welcome at all. If I wasn't ordering for my work crew I would absolutely go somewhere else, based on customer service alone
Atmosphere: 2
Food: 5
Service: 1
Bruce Smith
They never have pennies. Want to short
Dean Johnson
So I left five stars because I've always had good experiences at this establishment, and food, including this visit, Which has always been above par Other than the gentleman i dealt with today. Now to be fair I know I'm sort of a shady looking dude when I'm on my day off because I'm not stressing to impress anyone Anyways. On this day I actually got a small breakfast and then came back hrs later because I was in the area again and was craving a burger. During my second visit back I was lingering a little longer than usual but that's because I was trying to download their app to get a coupon and I kept getting interrupted by multiple text messages forsomewhat important matters. I was approached and told if I wasn't ordering that I need to leave in which time I informed the one gentleman in question that I was planning on ordering and just needed a little more time but would leave if not ordering from there I just sort of got a really shity attitude from this one gentleman working this shift and even tried to make jokes and small talk to rectify the situation in which I got a cold response each time but I get sometimes you're busy and don't have time for banter. It wasn't anything world ending and I probably sound like a Karebut I was sort of treated very unfriendly and with shity Attitude from the get-go and just thought management would like to know the tall thin gentleman working the front register can have some customer service Refreshers on how to possibly treat guests in the future period and not assume because someone is dressed in work like atire does not mean they are homeless or going to cause an issue. Also he argued with me over the fact that I wasn't allowed to have more than two packs of mayonnaise....... even when I asked for two packs for my burger and two packs for my fries. BTW I'm sorry this rant went on for so long and I'm sorry for anyone who possibly has to read this LOL, i know it's a drop in the cosmic button and means. I do not wish unemployment on anyone just maybe a little positivity training because you never know what someone is going through in their day or week or month, or life........ BUT I know no one will lose their job bc I was outside on my phone again (in the parking lot) and forced to leave one last time bc I accidentally tried to open a vehicle that wasn't mine by ACCIDENT( same make/ model /year aaaaand color.) Honest mistake since I was busy writing this review lol. Anyways I waas 110% completely cordial and I just didn't understand why they were so quick to be rude and kick someone out who bought breakfast and lunch there. I guess there is s reason
Atmosphere: 5
Food: 5
Service: 5
Code Red
Continues to lie about their open times, always fails to be there
Atmosphere: 1
Food: 1
Service: 1
Goat Lady
French toast was good, potatoes were overly salted. The cashier seemed to not want to be there.
Atmosphere: 3
Food: 5
Service: 3
EZ Gaming
Cold, damp burgers with no flavor, bacon is awful. For $30 you get diarrhea and heartburn for the next few days. You can even tell that there’s no love in the food, the workers look like they want to run away. Last time eating this filth, sad to see what this food chain has become
Atmosphere: 1
Food: 1
Service: 1
Abigayle Rose
Great BK to eat as we pass through but the tables and bathrooms are always dirty. Instead of seeing the 5 workers out front smoking, I’d like to see the place a little cleaner.
Ordered a mocha iced coffee on their app but when I went to pick it up was told they were out. I was asked if I wanted a vanilla instead and then promptly told that they didn’t have that either. Asked them to refund the difference and was told that they couldn’t refund it because the app isn’t theirs. (Weird because the app is called “Burger King” and it sent the order to (wait for it!) Burger King!) I can check the inventory of my local grocery store that carries 30.000 items and they can’t figure out how to update their app with what they actually have on hand?! Ridiculous. There are plenty of other decent places to get breakfast in Billings. Go somewhere else if you want to actually get what you order.
Evan Michael
This place should be shut down. Never going again
Atmosphere: 1
Food: 1
Service: 1
Laressa Ward
Usually this place is pretty decent. But today they were extremely rude. Didn't even acknowledge that I was there and I was dashing. Apparently apparently these people need a new job somewhere where they don't have to talk to people. It's all I did was ask for the rest of my order. I was accused of having a bad attitude and threatened to be banned from the store. I told her I would just report it with DoorDash, and they could deal with her bad attitude. But then I decided to go ahead and say hi to everybody and give them a good zero star rating. Good job burger king
zero stars
Atmosphere: 1
Service: 1
Christine Schoepfer
My onion rings weren’t even cooked all the way they were soft my spicy cheese fries were hard as a rock. The cheese wasn’t even soft so those had been sitting all day. I’m sure and my icy wasn’t even fully mixed. Totally disappointed!
I finally got a nice, friendly human at this location!! It's been years. I usually don't even come here because of it. Which is too bad because I do enjoy the food from Burger King. So on March 4th 2025 9:30 a.m. The man at the drive-thru is doing a great job!
Atmosphere: 4
Food: 4
Service: 5
Great service during a clearly busy time
Atmosphere: 5
Food: 5
Service: 5
Can you please stop forgetting the damn sauce your food is to dry without it
Food is always good. Service on the other hand needs attention.. morning crew always seems irritated when I order. Not a warm welcome at all. If I wasn't ordering for my work crew I would absolutely go somewhere else, based on customer service alone
Atmosphere: 2
Food: 5
Service: 1
They never have pennies. Want to short
So I left five stars because I've always had good experiences at this establishment, and food, including this visit, Which has always been above par Other than the gentleman i dealt with today. Now to be fair I know I'm sort of a shady looking dude when I'm on my day off because I'm not stressing to impress anyone Anyways. On this day I actually got a small breakfast and then came back hrs later because I was in the area again and was craving a burger. During my second visit back I was lingering a little longer than usual but that's because I was trying to download their app to get a coupon and I kept getting interrupted by multiple text messages forsomewhat important matters. I was approached and told if I wasn't ordering that I need to leave in which time I informed the one gentleman in question that I was planning on ordering and just needed a little more time but would leave if not ordering from there I just sort of got a really shity attitude from this one gentleman working this shift and even tried to make jokes and small talk to rectify the situation in which I got a cold response each time but I get sometimes you're busy and don't have time for banter. It wasn't anything world ending and I probably sound like a Karebut I was sort of treated very unfriendly and with shity Attitude from the get-go and just thought management would like to know the tall thin gentleman working the front register can have some customer service Refreshers on how to possibly treat guests in the future period and not assume because someone is dressed in work like atire does not mean they are homeless or going to cause an issue. Also he argued with me over the fact that I wasn't allowed to have more than two packs of mayonnaise....... even when I asked for two packs for my burger and two packs for my fries. BTW I'm sorry this rant went on for so long and I'm sorry for anyone who possibly has to read this LOL, i know it's a drop in the cosmic button and means. I do not wish unemployment on anyone just maybe a little positivity training because you never know what someone is going through in their day or week or month, or life........ BUT I know no one will lose their job bc I was outside on my phone again (in the parking lot) and forced to leave one last time bc I accidentally tried to open a vehicle that wasn't mine by ACCIDENT( same make/ model /year aaaaand color.) Honest mistake since I was busy writing this review lol. Anyways I waas 110% completely cordial and I just didn't understand why they were so quick to be rude and kick someone out who bought breakfast and lunch there. I guess there is s reason
Atmosphere: 5
Food: 5
Service: 5
Continues to lie about their open times, always fails to be there
Atmosphere: 1
Food: 1
Service: 1
French toast was good, potatoes were overly salted.
The cashier seemed to not want to be there.
Atmosphere: 3
Food: 5
Service: 3
Cold, damp burgers with no flavor, bacon is awful. For $30 you get diarrhea and heartburn for the next few days. You can even tell that there’s no love in the food, the workers look like they want to run away. Last time eating this filth, sad to see what this food chain has become
Atmosphere: 1
Food: 1
Service: 1
Great BK to eat as we pass through but the tables and bathrooms are always dirty. Instead of seeing the 5 workers out front smoking, I’d like to see the place a little cleaner.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
Ordered a mocha iced coffee on their app but when I went to pick it up was told they were out. I was asked if I wanted a vanilla instead and then promptly told that they didn’t have that either. Asked them to refund the difference and was told that they couldn’t refund it because the app isn’t theirs. (Weird because the app is called “Burger King” and it sent the order to (wait for it!) Burger King!) I can check the inventory of my local grocery store that carries 30.000 items and they can’t figure out how to update their app with what they actually have on hand?! Ridiculous. There are plenty of other decent places to get breakfast in Billings. Go somewhere else if you want to actually get what you order.
This place should be shut down. Never going again
Atmosphere: 1
Food: 1
Service: 1
Usually this place is pretty decent. But today they were extremely rude. Didn't even acknowledge that I was there and I was dashing. Apparently apparently these people need a new job somewhere where they don't have to talk to people. It's all I did was ask for the rest of my order. I was accused of having a bad attitude and threatened to be banned from the store. I told her I would just report it with DoorDash, and they could deal with her bad attitude. But then I decided to go ahead and say hi to everybody and give them a good zero star rating.
Good job burger king
zero stars
Atmosphere: 1
Service: 1
My onion rings weren’t even cooked all the way they were soft my spicy cheese fries were hard as a rock. The cheese wasn’t even soft so those had been sitting all day. I’m sure and my icy wasn’t even fully mixed. Totally disappointed!
Food: 2
The food was hot and the price was great
Atmosphere: 4
Food: 4
Service: 4
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