Chipotle Mexican Grill in Billings

“A HUGE shout out to the staff working Sat evening (08/30)! They went above and beyond to make our experience great. We showed up 15 minutes before closing. We've shown up at this time before and have been served (and have seen others do the same -- it's not unheard of at this location). However this time, they had cleared most of the food early. I apologized to them and asked if it was still possible to order (but did realize they might say no and we would be out of luck)... but they truly stepped up and apologize to us, as they realized it was not the right decision to clean up before closing time. They didn't have all the options available but readily made available all that they could for us. And they apologize more than once, wanting to make it right. I truly commend their actions! And we will return because of it. We've experienced restaurants/ coffee shops/ take 'n' bake pizzas all closing well before their posted times (some by an hour) and the employees saying sorry not sorry. Sadly some managers have not cared. But this store! Wow. In an age were most take the easy route, this band of guys did not. And they really stood out because of it. I would gladly support them again with my business. Manager! You have an amazing team. And it will go a long way. Thank you so much! Till next time. Shout out to the guys! You rock!“

“Let me tell you about the highlight of my day (maybe my year?): Beau Weston Neimensverdriet. I walked into Chipotle expecting a burrito, and I left with butterflies.

First off, the service? Impeccable. Beau was friendly, fast, and made sure my order was just right — extra guac, perfectly wrapped, and delivered with a smile that could melt steel. He answered questions like a pro, kept the line moving, and still found time to make everyone feel welcome. But beyond being amazing at his job… he was CUTE. Like, rom-com love interest cute.

Some people go to Chipotle for the food. I’m going back for Beau. If you’re reading this, Beau — you crushed it, and also… marry me? 😅💍

Love at first scoop of pico,
A Future Mrs. Neimensverdriet (hopefully)“

“Huge shout out to the Chipotle team! Our organization had a last minute change and needed a good sized order placed for our staff and quickly. I went in person and spoke with the manager, Billy. He was kind, had a can do attitude, and sat down with me to make sure the order was to my satisfaction.
After I left, he called to ask me about a few changes he’d made to save us some money.
When I picked up the order the next day, the employees there were so friendly and prepared such a great lunch for our staff. I cannot express my appreciation enough for the hard work, excellent customer service, and the delicious meals that were provided. Our staff enjoyed the food and thanked me many times, unnecessarily for the delicious food. I just ordered the food and delivered it. The Chipotle team did all the work. It was a Huge success all around. I’m very impressed by their work ethic, the positive attitudes, and class that they displayed. It feels like a rare sight in today’s world. Thank you all sooo much! You’re rockstars!
Will be ordering for our team again abd in a more timely manner next time 🙂“