Chipotle Mexican Grill
548 Main St, Billings
(406) 272-3770
Recent Reviews
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This place is horrible food is cold and serve it cold I tried something new and I will NEVER come again the workers rush you like crazy and they don’t even say what all has a spice to it this place should be closed forever and not being be open at all like this and the music so loud that you can hardly understand what the servers or the ppl in your group are saying
Atmosphere: 1
Food: 1
Service: 1
If you pay cash beware!! If they are short staffed they will refuse you business, even though it is dead.
Service: 1
All the employees were hiding in the back office until one drew the short straw to help me get taken care of. The young gal that came out just rushed through the service with no mind to the work and I had a pretty poorly made dish served to me. She also had a seriously bad demeanor, like I was wrong to have come in an interrupted whatever petty convo she was having. I was not expecting much an was still unsatusfied.
The management is obviously not running a good shop that creates a good experience. Just having to deal with poor behavior and overpriced fake mexican food is a bit much.
Atmosphere: 1
Food: 1
Service: 1
Great Mexican chain
Atmosphere: 4
Food: 4
Service: 4
Ordered a carne asada bowl and was told it was a small charge for extra meat. I also got the new sauce and guacamole. The order came to $24!!! $7.00 is NOT A SMALL UPCHARGE! I was starving so i paid without complaint. Ate a much as i could stand then threw over half away because it was so drenched with lime that it completely smothered the flavor. I'll never go to the heights location again. They don't seem to care much at all.
The service was slow, hardly any meat on the burrito and were stingy with everything else, tables, floor, beverage dispenser, counter, dirty, and trash was overflowing. Not to mention the throw up on the sidewalk and my chips were stale. Ask for the full scoop when getting your protein, she literally put back half of it when I asked for half and half.
Would not recommend eating at this establishment.
Atmosphere: 1
Food: 5
Service: 1
Still not a huge fan because of previous experiences with staff but nailed it this time
Atmosphere: 3
Food: 4
Service: 4
Left without any attention, while standing in front of the completely empty counter, for 5 minutes. Twice. Everything (5 different times if curious) cold. No fajita veggies. Asked for some and was told that's it. Double charged for meat three times. A week ago they were pretty much out of every protein other than barbacoa.
Order online (not on the app) and you'll save 2 bucks.
Atmosphere: 1
Food: 1
Service: 1
Why close an hour early because you don’t wanna make food lol
Atmosphere: 5
Food: 5
Service: 1
Huge shout out to the Chipotle team! Our organization had a last minute change and needed a good sized order placed for our staff and quickly. I went in person and spoke with the manager, Billy. He was kind, had a can do attitude, and sat down with me to make sure the order was to my satisfaction.
After I left, he called to ask me about a few changes he’d made to save us some money.
When I picked up the order the next day, the employees there were so friendly and prepared such a great lunch for our staff. I cannot express my appreciation enough for the hard work, excellent customer service, and the delicious meals that were provided. Our staff enjoyed the food and thanked me many times, unnecessarily for the delicious food. I just ordered the food and delivered it. The Chipotle team did all the work. It was a Huge success all around. I’m very impressed by their work ethic, the positive attitudes, and class that they displayed. It feels like a rare sight in today’s world. Thank you all sooo much! You’re rockstars!
Will be ordering for our team again abd in a more timely manner next time 🙂
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Service was excellent. Food quality was bad. Rice was hard and dry as was the chicken.
Atmosphere: 4
Food: 2
Service: 5
We walked in and they were talking and not paying attention. They were rude to my friend asking if she just wanted the same thing as me. Guy at register was rude and was making faces at his coworkers and looking at us. Not going back.
Came in for a burrito. They had no tortillas. I got a bowl. They had no black beans. I got a small amount of pinto, a tiny amount of meat and it cost me $10.00
Atmosphere: 2
Food: 1
Service: 1
What is with smashing the quesadilla into one piece? It is disgusting! I ordered one yesterday and was handed one triangle. All 4 pieces were smashed into one and it was burnt! So disappointing, used to be my favorite place for quesadillas, not anymore!
Atmosphere: 5
Food: 1
Service: 5
Just look at the picture. They didn't even try to reach out just a sad face. This is so dumb. And the bottles sprite was warm.
Atmosphere: 1
Food: 1
Service: 1
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