I am a regular at another location, and adore and I’ve the girls and service at that location. Unfortunately tonight I was disappointed at this location, I pulled up to the window at 6:30 pm (states online open until 7) and the open sign was on. I sat outside the window for 10 minutes and nobody was inside to be found. I understand maybe beginning to close things up a half hour prior to closing, but it appeared whoever was working tonight genuinely was not paying attention to the drive through line. I ended up leaving as nobody helped me. I love the drinks and me service at my normal location is always amazing, but this was a bit disappointing!
headdress
Ordered a 12 ounce apple crisp macchiato and was charged $12.50 because I swapped for dark espresso instead of white & it tasted like a cup of milk. At the Lockwood location I was only charged $8.45 for a 16 ounce for the same exact drink.
Service: 1
mariah
The last three times that I have visited this establishment, I have been given a COLD breakfast sandwich. This is severely upsetting when I am trying to eat on the go, and end up just tossing it in the garbage because I would rather not eat a cold egg, even when it costs almost $6. The white pumpkin latte that I ordered the other day was severely disappointing. It tasted like sweet milk, I felt like there wasn’t even coffee in it. It is also very uncomfortable when I am verbally asked if I would like to leave a tip. Even if I am not satisfied with the service, the awkward confrontation always makes me feel uncomfortable and obligated to tip. The more that I visit this coffee shop, the more I am reminded of why I shouldn’t.
Atmosphere: 3
Food: 1
Service: 4
Cassidy Leatherberry
This establishment seems to struggle with providing drinks that are on their menu. The past 3 visits our orders have been incorrect and I have had to ask them to fix it. Today, we ordered 2 drinks and I get the Carmel Apple without soft top like the menu states and the young lady continued to tell me twice that it doesn't come with soft top. The one in the picture is the apple pie with whip cream and the one without is the Carmel apple. Do better Classy Sassy. I live 2 blocks from this location and visit often and every time lately not one of your employees knows how to make an ordered drink luke your menu states.
Sunny Day Farm
the worst prices for coffee in town.
312 Cannabis
Excellent coffee, great menu, and awesome customer service. Definitely recommend 👌
Heather Black
Always friendly, quick, and with a smile! :)
Erick Alsager
Been one time. Now I keep getting texts over and over. I never gave them my number and I've said stop multiple times. I think their square service skimmed my number.
Christa Henderson
If you don't know what you want just ask they always help me find something. I love Chai and the maple chai I was recommended was so good. Very sweet but that's kind of what I wanted. The employees are always so kind too. I like to support the little guy.
A bit pricey compared to other spots in Billings but tasty every time! Service is also very friendly and I love the free chocolate covered espresso beans! The drive thru line is also tricky at the Heights location. A bit cramped. But again, good coffee and drinks.
Kid-friendliness: Lots of caffeine free options for kids
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Witches Brew
Melissa Bichsel
They have great coffee!
Elizabeth Harpold
This is my favorite location. Couple of the other locations like to over charge me. Everyone here is so nice too. Great job guys keep it up.
Atmosphere: 5
Food: 5
Service: 5
Cathy Banks
Heights location is our go to spot if in the heights they are always friendly and very quick with service. The drinks and food are always perfect.
I am a regular at another location, and adore and I’ve the girls and service at that location. Unfortunately tonight I was disappointed at this location, I pulled up to the window at 6:30 pm (states online open until 7) and the open sign was on. I sat outside the window for 10 minutes and nobody was inside to be found. I understand maybe beginning to close things up a half hour prior to closing, but it appeared whoever was working tonight genuinely was not paying attention to the drive through line. I ended up leaving as nobody helped me. I love the drinks and me service at my normal location is always amazing, but this was a bit disappointing!
Ordered a 12 ounce apple crisp macchiato and was charged $12.50 because I swapped for dark espresso instead of white & it tasted like a cup of milk. At the Lockwood location I was only charged $8.45 for a 16 ounce for the same exact drink.
Service: 1
The last three times that I have visited this establishment, I have been given a COLD breakfast sandwich. This is severely upsetting when I am trying to eat on the go, and end up just tossing it in the garbage because I would rather not eat a cold egg, even when it costs almost $6. The white pumpkin latte that I ordered the other day was severely disappointing. It tasted like sweet milk, I felt like there wasn’t even coffee in it. It is also very uncomfortable when I am verbally asked if I would like to leave a tip. Even if I am not satisfied with the service, the awkward confrontation always makes me feel uncomfortable and obligated to tip. The more that I visit this coffee shop, the more I am reminded of why I shouldn’t.
Atmosphere: 3
Food: 1
Service: 4
This establishment seems to struggle with providing drinks that are on their menu. The past 3 visits our orders have been incorrect and I have had to ask them to fix it. Today, we ordered 2 drinks and I get the Carmel Apple without soft top like the menu states and the young lady continued to tell me twice that it doesn't come with soft top. The one in the picture is the apple pie with whip cream and the one without is the Carmel apple. Do better Classy Sassy. I live 2 blocks from this location and visit often and every time lately not one of your employees knows how to make an ordered drink luke your menu states.
the worst prices for coffee in town.
Excellent coffee, great menu, and awesome customer service. Definitely recommend 👌
Always friendly, quick, and with a smile! :)
Been one time. Now I keep getting texts over and over. I never gave them my number and I've said stop multiple times. I think their square service skimmed my number.
If you don't know what you want just ask they always help me find something.
I love Chai and the maple chai I was recommended was so good. Very sweet but that's kind of what I wanted.
The employees are always so kind too.
I like to support the little guy.
I love their coffee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Witches Brew
Restaurantji Recommends
A bit pricey compared to other spots in Billings but tasty every time! Service is also very friendly and I love the free chocolate covered espresso beans! The drive thru line is also tricky at the Heights location. A bit cramped. But again, good coffee and drinks.
Kid-friendliness: Lots of caffeine free options for kids
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Witches Brew
They have great coffee!
This is my favorite location. Couple of the other locations like to over charge me. Everyone here is so nice too. Great job guys keep it up.
Atmosphere: 5
Food: 5
Service: 5
Heights location is our go to spot if in the heights they are always friendly and very quick with service. The drinks and food are always perfect.
Atmosphere: 5
Food: 5
Service: 5
It’s always made with love ☺️
Atmosphere: 5
Food: 5
Service: 5
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