Cold Stone Creamery

896 S 29th St W Ste A, Billings
(406) 969-2274

Recent Reviews

gogetter5

Great!

Atmosphere: 5

Food: 5

Service: 5

Dinga’s Smurf

Great Ice cream, better service. ?

Atmosphere: 5

Food: 4

Service: 5

Gwen Dalbey

The pricing here is outlandish. We ordered two of their largest servings, both with multiple toppings. They were $15 a piece. There were barely any toppings in the ice cream at all and they weren’t mixed in. I will never spend my money here again. Grocery store ice cream is better quality and a thousand times cheaper.

Atmosphere: 1

Food: 1

Service: 1

Raegan Kunz

I was really happy with our service, the employees, and the ice cream itself is always delicious! Max and Zed were so kind and got us taken care of quickly. I’ll definitely be coming back.

Food: 4

Service: 5

Sheldon Young

starsI was very disappointed with my visit to Cold Stone creamery. The employees were playing loud music with cuss words, which was very inappropriate and unprofessional. The milkshake I ordered was way too soupy and tasted like water. My wife had a bowl of ice cream and it was half melted by the time we got it. It seemed like they didn't care about the quality of their products or the satisfaction of their customers. I would not recommend this place to anyone. Save your money and go somewhere else.

Atmosphere: 2

Food: 1

Service: 1

S S

Ordered a birthday cake for my son. At the last minute they changed the pick up time and wouldn’t have it ready in time for his party. Now they refuse to give a refund. Save yourself the

Atmosphere: 1

Food: 1

Service: 1

Victoria Richey

Absolutely amazing service! I had to order a custom cake and Neca was so helpful with creating the cake. The cake was perfect when I picked it up! Great staff!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cake

L M

I paid $12 each for 2 pints, they we at most half full when they arrived (I got them delivered) I could have paid half the price for a like it and had the same amount.

Jessica Harper

The female working on Sunday January 14th, 2024 at the front counter was exceptionally rude. I asked a simple question about pricing after driving in frigid temperatures to come look at a cake and she was rude and laughed at me with other customers. After the week I've had its the last thing I needed. It doesn't take much effort to be kind. You never know what someone is going through. I walked out and left and will take my buisness elsewhere. I get that people are in need of workers right now but when hiring, businesses should imply kindness into their employees.

Atmosphere: 1

Food: 1

Service: 1

Just Like That Fashion

Absolutely love ? Nisa she is amazing. Makes everything for me handmade with love ? Best desserts and ice cream ? cakes in town. Midnight Delight is the best for chocolate ? lovers. I have food allergies and cannot eat at most places. This is the only place I can go for amazing desserts. Ice cream made in house and delicious. ???

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Creation, Cake

Candelaria Chavez

It was a very bad experience with the service, it actually leaves a lot to be desired, the person was very rude to me for no apparent reason, terrible service, obviously I will not return to that place. Customer service is not something they care about.

Atmosphere: 1

Service: 1

Sean Coleman

The place just always feels like it's hanging on by a thread. But it does the

Atmosphere: 4

Food: 5

Service: 5

Christopher Collins

It was amazing and my girl loved it rubbed all over

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The Way the Cookie Crumbles, German Chocolate Cake

Tony Klamm

Victor, & Lexi were Awesome! Went the extra mile, great experience!

Misty Staudinger

5 stars for the ice cream- 1 for the service. The girl working behind the counter was incredibly rude. She couldn’t even be bothered to ask us what we wanted. She just stared at us until we said what we wanted. I couldn’t even pick up my cup because it was covered in ice cream and caramel. The only thing she said to us when we paid was “33.72.” So rude.

Load More