Jimmy John's
611 Hilltop Rd #3, Billings
(406) 281-8283
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Seems like every time I buy food from this place for delivery it never shows up with the order being complete or done correctly. They're always forgetting either the chips, drink, or the way the sandwich its self is supposed to be made. It's a constant thing that my girlfriend and I have started to joke about. Unfortunately it's a thing that has happened so much to the point I feel the need to write a review. To add to this, when they do mess up it feels like they don't take any sort of accountability. I understand trying to avoid theft but I have had to have them remake my sandwich a number of times and had to sit and wait from them to show up with a new one then give them the old one back to waste. It's now getting to the point where they are just having somone run me out the sides that were supposed to be on the sandwich so I can assemble it myself at home adding to the wait time before I even eat. This happening a few times, I just sucked it up and dealt with it but now it's gotten to the point that I don't understand if the are able to read orders. Seems under qualified for the simplest of tasks. As a regular customer, I'm disappointed and they are not only wasting my time but also their own because they are unable to do their jobs right the first time. I would not recommend ordering food from this place. It used to be "freaky fast delivery" now I just want them to make the order correctly so I can eat and go about my day.
However District Manager Ray. Stand up guy great at his job and takes pride in his work. 10/10 on his part.
Atmosphere: 1
Food: 3
Service: 1
Great sandwiches always
Atmosphere: 4
Food: 5
Service: 5
lily and ella went above and beyond. great service, great environment. felt welcome and appreciated! highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
Requested no mayo on sandwich due to food allergy, but found out after taking it home that the mayo was added anyways. Went inside instead of using the drive-thru to avoid any mishaps, but this location seems to have issues with providing accurate orders. The lettuce used also looked outdated.. ?
Would recommend customers to double-check their orders here.
Atmosphere: 1
Food: 1
Service: 1
Our order was filled quickly and accurately.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips
Good food, and chip
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Chips
Terrible service. Girl with nose rings was rude and un professional
Atmosphere: 1
Service: 1
Turkey tom
Atmosphere: 5
Food: 5
Service: 5
I always have great service and great food.
Atmosphere: 5
Food: 5
Service: 5
Wow terrible experience. More than half our order was way wrong. Cucumbers on sandwiches were extremely old and disgusting. First & last time here no ty.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Wow terrible experience. More than half our order was way wrong. Cucumbers on sandwiches were extremely old and disgusting. First & last time here no ty.
Atmosphere: 1
Food: 1
Service: 1
Jimmy John's changed the spicy ranch not for the better. The staff was awesome as usual. Quick and perfect! Best fast food in town.
Atmosphere: 5
Food: 4
Service: 5
Insisted on charging me an extra $0.25 for water? That’s new. ?. But it did make me not feel guilty about skipping the tip so I actually came out ahead! ? My cup of water is half full with optimism. ?
Probably the most friendliest JJ I've been to! Braiden took our order and was very polite. The other staff were quick to make the orders, and handed us our sandwiches with a smile. Thank you ?
Atmosphere: 5
Food: 5
Service: 5
The guy working the drive though was rude, he acted like we upset him by showing up. We went to Subway up the road
Service: 1
Loading...