Food is always cold when we go here, closest to our house, and there never fails to be hair in mine or my husbands food. The wrappers for our burgers are always a mess like they wiped up the grease and ketchup off their counters with our buns. And to top it off they always get my husbands order wrong every time.
Food: 1
Service: 1
Maggie Peltier
Went through drive through, was parked waiting for our food. Food finally comes out, and they mixed up our orders with the other vehicle. So the young man switched the orders. In doing so Hannah who is training this individual, came with the worst attitude and got all the orders back. Saying we can't do that!! To the person she's training. Could have handled the situation better. Embarrassing the guy who's learning this job. Waited a total of 15 minutes for this whole thing. Hannah needs some training on the attitude, it was her mistake but took it out on her new guy.
Atmosphere: 1
Food: 3
Service: 1
Mr Payment
Haven't been to McDonald's in a little while. They have interactive tabels for the children. You can color and play games. The animals you color become alive and move when you finish the pictures. It was rather fun. Kids loved it.
Atmosphere: 3
Food: 2
Service: 3
L H
Quick and easy and correct.
Food: 5
Service: 5
Marvin Eubanks
They had a grill problem, they left me setting in the lobby for 30 minutes before even telling me they couldn't make my
Service: 1
Kyra Anthony
Constantly my food is messed up and not right and cold, I’ve called and even said the people they have doing the customer service isn’t doing a good job and on top of it o got a cheeseburger with 2 bottom buns?! Like how does this happen?
Atmosphere: 1
Food: 1
Service: 1
Kara Thomas
Standard McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg & Cheese Biscuit, Egg Mcmuffin, Sausage Mcmuffin with Egg, English Muffin, Bacon Egg Cheese Mcmuffin
Kim C. Ostermyer
This is my neighborhood McDonald's. I frequent the store enough to know the staff and feel the food and service are superior compared to other other stores in the Billings area. I regularly have breakfast there and am familiar with many staff members.This morning, an employee slipped and fell on their back after they clocked out. They landed flat on their back. The only staff member who stopped what they were doing or made any attempt to help him was the maintenance employee. Not a single manager seemed aware that an employee had slipped and fell and potentially hurt themelves with a head or back injury.This is inexcusable. The lack of awareness at the front counter is astounding. Good food or not, taking care of your fellow employee if they are hurt should be a priority, even if you are busy and worried about metrics.
This is one of the better McDonald's in Billings. I actually enjoy going into this one.Vegetarian options: You can customize your order.
Atmosphere: 5
Food: 5
Service: 5
Killer Lamb
The girl with the blue hair was very nice and very cute and the others did a amazing just and I love me some
Atmosphere: 5
Food: 5
Service: 5
J H
Clean restaurant, hot food, friendly employees. I'll go back!
Atmosphere: 5
Food: 5
Service: 5
Kristi Stevens
They gave my mobile food order to a different car, never told me after putting me in a parking space to wait. I had to enter the bldg and ask where my food was and then wait for them to remake it.
Super friendly crew and clean building
Atmosphere: 5
Service: 5
Food is always cold when we go here, closest to our house, and there never fails to be hair in mine or my husbands food. The wrappers for our burgers are always a mess like they wiped up the grease and ketchup off their counters with our buns. And to top it off they always get my husbands order wrong every time.
Food: 1
Service: 1
Went through drive through, was parked waiting for our food. Food finally comes out, and they mixed up our orders with the other vehicle. So the young man switched the orders. In doing so Hannah who is training this individual, came with the worst attitude and got all the orders back. Saying we can't do that!! To the person she's training. Could have handled the situation better. Embarrassing the guy who's learning this job. Waited a total of 15 minutes for this whole thing. Hannah needs some training on the attitude, it was her mistake but took it out on her new guy.
Atmosphere: 1
Food: 3
Service: 1
Haven't been to McDonald's in a little while. They have interactive tabels for the children. You can color and play games. The animals you color become alive and move when you finish the pictures. It was rather fun. Kids loved it.
Atmosphere: 3
Food: 2
Service: 3
Quick and easy and correct.
Food: 5
Service: 5
They had a grill problem, they left me setting in the lobby for 30 minutes before even telling me they couldn't make my
Service: 1
Constantly my food is messed up and not right and cold, I’ve called and even said the people they have doing the customer service isn’t doing a good job and on top of it o got a cheeseburger with 2 bottom buns?! Like how does this happen?
Atmosphere: 1
Food: 1
Service: 1
Standard McDonald's.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Sausage Egg & Cheese Biscuit, Egg Mcmuffin, Sausage Mcmuffin with Egg, English Muffin, Bacon Egg Cheese Mcmuffin
This is my neighborhood McDonald's. I frequent the store enough to know the staff and feel the food and service are superior compared to other other stores in the Billings area. I regularly have breakfast there and am familiar with many staff members.This morning, an employee slipped and fell on their back after they clocked out. They landed flat on their back. The only staff member who stopped what they were doing or made any attempt to help him was the maintenance employee. Not a single manager seemed aware that an employee had slipped and fell and potentially hurt themelves with a head or back injury.This is inexcusable. The lack of awareness at the front counter is astounding. Good food or not, taking care of your fellow employee if they are hurt should be a priority, even if you are busy and worried about metrics.
Atmosphere: 4
Food: 5
Service: 5
Efficient, friendly, snack for the dog.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is one of the better McDonald's in Billings. I actually enjoy going into this one.Vegetarian options: You can customize your order.
Atmosphere: 5
Food: 5
Service: 5
The girl with the blue hair was very nice and very cute and the others did a amazing just and I love me some
Atmosphere: 5
Food: 5
Service: 5
Clean restaurant, hot food, friendly employees. I'll go back!
Atmosphere: 5
Food: 5
Service: 5
They gave my mobile food order to a different car, never told me after putting me in a parking space to wait. I had to enter the bldg and ask where my food was and then wait for them to remake it.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Mcflurry
Breakfast is always so good.