Panda Express
1551 Grand Ave, Billings
(406) 256-8899
Recent Reviews
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Christin offered me a free drink while I waited for my online order to be assembled.
Service: 5
I don’t even know where to start. This place has always been good and never had a problem before today. Went with two friends and made separate orders. Despite having three people behind the bar only one person was preparing the food while others stood there. Took much longer for no absolute reason. The chow Mein looked questionable and was disgusting and my order of broccoli beef consisted of one piece of small beef. Friends order was done wrong. Horrible service. Thanks to Micheal for giving us a discount. This was depressing.
Atmosphere: 1
Food: 1
Service: 1
Giving this place one star because the drive thru is ridiculous . Waits of up to 30-45 minutes and the drive thru workers are half brain dead…… so SLOW.
UPDATE: just came through drive through again only one other person ahead of me. Toon 25 minutes . I said something to person at the window and they said they are short staffed. There was like 15 cars behind me. I hope the manager needs to start hiring more people cause you are losing money not being able to service people
Drive threw, was ok.
Atmosphere: 3
Food: 3
Service: 3
Antolina one of the front desk workers rude and disrespectful and trying to charge me extra for things I didn't even buy didn't give me my drinks but still charged me for them
Atmosphere: 2
Food: 3
Food was horrible. Egg roll was very over cooked didn't even taste like an egg roll. Noodles were trash. Greenbeans were on point. Outta everything we ate the greenbeans and tossed the rest in the garbage.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Mixed Vegetables
We spent 45 minutes waiting inside for our food. We finally got to pay for it and the girl just put it back on the counter after that. So we waited another 10 more minutes. When they gave us the food it was already cold and part of the order was missing. The girls up front seemed to be having a for of fun though.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Bigger Plate
Fortune cookie had no fortune. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chow Mein
Waited about 1 hour all together in their drive through to order and get my food.
my boyfriend and i come here almost every week, and every week the time it takes to make food becomes longer and longer. all to, after a 30+ minute wait in the drive thru, have a messed up order? i could be stuck in the drive thru line here and have my boyfriend run inside and get food faster and bring it back out to our car in the amount of time that it takes for us to make it to the drive thru window. its unbelievable. a company thats labeled fast food cant even get the one thing in its name right.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Drive through is really slow. Food is not bad. But the always mess up my order
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: The Original Orange Chicken, Broccoli Beef, Fried Rice
This guy BRENT his hustle was on POINT!! This guy knows how to scoop and he does more than expected he out hustled them all good job bruh
The staff are very friendly but not efficient. The drive thru times are wicked slow.
Atmosphere: 1
Food: 3
Service: 4
Told us 'no' when we asked for straws and got our order wrong
Went through the drive through, they gave us our drinks and forgot straws and asked us to pull around to the front so we did. Short time later a young woman brings us our food, we tell her that they forgot our straws in the drive through are there any in the bags? She said "No" and then left. We waited a minute to see if she was grabbing straws for us but she just went back behind the line.
What's the point of a drive through if we have to walk in to grab things we need anyway?
When we got home we checked and our order was wrong on 2/4 of our plates as well. Not the greatest experience.
Panda is good. I would suggest the manager remind the staff how much their voices travel. The banter is fun, but those with Littles won't accept the language.
Atmosphere: 4
Food: 4
Service: 4
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