Panda Express

1551 Grand Ave, Billings
(406) 256-8899

Recent Reviews

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David kahl

Giving this place one star because the drive thru is ridiculous . Waits of up to 30-45 minutes and the drive thru workers are half brain dead…… so SLOW.

UPDATE: just came through drive through again only one other person ahead of me. Toon 25 minutes . I said something to person at the window and they said they are short staffed. There was like 15 cars behind me. I hope the manager needs to start hiring more people cause you are losing money not being able to service people

Tom Harrison

Drive threw, was ok.

Atmosphere: 3

Food: 3

Service: 3

Echo Herrington

Antolina one of the front desk workers rude and disrespectful and trying to charge me extra for things I didn't even buy didn't give me my drinks but still charged me for them

Atmosphere: 2

Food: 3

Michael

Food was horrible. Egg roll was very over cooked didn't even taste like an egg roll. Noodles were trash. Greenbeans were on point. Outta everything we ate the greenbeans and tossed the rest in the garbage.

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Mixed Vegetables

Dexter Night

We spent 45 minutes waiting inside for our food. We finally got to pay for it and the girl just put it back on the counter after that. So we waited another 10 more minutes. When they gave us the food it was already cold and part of the order was missing. The girls up front seemed to be having a for of fun though.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Bigger Plate

Hope Kirschman

Fortune cookie had no fortune. Very disappointed.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chow Mein

Chandra Welbourne

Waited about 1 hour all together in their drive through to order and get my food.

dillon

my boyfriend and i come here almost every week, and every week the time it takes to make food becomes longer and longer. all to, after a 30+ minute wait in the drive thru, have a messed up order? i could be stuck in the drive thru line here and have my boyfriend run inside and get food faster and bring it back out to our car in the amount of time that it takes for us to make it to the drive thru window. its unbelievable. a company thats labeled fast food cant even get the one thing in its name right.

Atmosphere: 1

Food: 2

Service: 1

John Kaplan

Drive through is really slow. Food is not bad. But the always mess up my order

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: The Original Orange Chicken, Broccoli Beef, Fried Rice

M Crenshaw

This guy BRENT his hustle was on POINT!! This guy knows how to scoop and he does more than expected he out hustled them all good job bruh

SuperAirJake Atkinson

The staff are very friendly but not efficient. The drive thru times are wicked slow.

Atmosphere: 1

Food: 3

Service: 4

Thardoc

Told us 'no' when we asked for straws and got our order wrong

Went through the drive through, they gave us our drinks and forgot straws and asked us to pull around to the front so we did. Short time later a young woman brings us our food, we tell her that they forgot our straws in the drive through are there any in the bags? She said "No" and then left. We waited a minute to see if she was grabbing straws for us but she just went back behind the line.

What's the point of a drive through if we have to walk in to grab things we need anyway?

When we got home we checked and our order was wrong on 2/4 of our plates as well. Not the greatest experience.

Tom Watson Jr

Panda is good. I would suggest the manager remind the staff how much their voices travel. The banter is fun, but those with Littles won't accept the language.

Atmosphere: 4

Food: 4

Service: 4

Stephen Juergenson

Every time I order via DoorDash, and specifically add 4 packets of hot mustard to my order, the employees at this particular shop are unable to include them in my order. I know what you’re thinking Panda Express corporate, the hot mustard packets are complimentary, therefore it was DoorDash’s failure to deliver them to me, as for specifically these condiment packets, that was the only purchase, me the consumer paying DoorDash to deliver the hot mustard to me along with the food I order. This is NOT the case as Panda Express seals all delivery order bags prior to distributing them to drivers drivers. The DoorDash driver has no ability to QC the order as it is in a sealed bag. Therefore this issue falls solely on the vendor, in this case Panda Express is at fault for offering me condiment packets free of charge with the purchase of food at their store, and failing to include them in an order made through a third party delivery service. I would NOT have ordered food knowing that the hot mustard packets I was offered would not actually be provided. Panda Express please advise on a path forward for remedying this continuing issue that I have with your business. Looking forward to your response.

Atmosphere: 4

Food: 4

Service: 2

Bill Johnson

You guys suck at your job anytime I do delivery you always seem to mess it up by giving me the wrong sizes, learn to read

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Grilled Teriyaki Chicken

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