Went through the drive through two days ago with a semi large order, I was respectful and understood it takes time with big orders. The lady over the speaker was very rude the whole time always asking if that was it then getting upset when I added more. I pull up to the window still being respectful and they give me my drinks. 10 mins later they come back with my food and say “here is that” in a tone that implies that there is more coming and they leave the drive through window open. So I’m sitting there wondering if I’m getting more and a worker comes up and SLAMS the drive through window closed. I sit there shocked for 5 MORE MINUTES then the worker comes back and in the most rude tone ever asks why I’m still sitting in the drive through. I told her respectfully that I was just confused and she made it seem like there was more. On top of this terrible service they forgot a whole soup and a sandwich. I just don’t like how these workers made me feel like I was a creep for being confused and they COULDNT EVEN GET MY ORDER RIGHT.
Atmosphere: 1
Food: 2
Service: 1
Breanna Willoughby
I appreciated the manager at this location. Very kind and helpful
Service: 5
Charlie Hanson
The folks that took our order were extremely friendly and helpful. Their customer service was outstanding!
Atmosphere: 5
Food: 5
Service: 5
Steffany Sandness
We've been coming here every other Sunday after church for months. The food is so good and the atmosphere is great. We love coming here,, except,, we always get the same cashier -Katie- . We've only had one good experience with her and EVERY other visit we have felt very unwelcome. We used to order at the counter but she speaks to us in a very condescending manner. We now order at the self serve kiosk. She is usually the one to deliver our food to the table and her customer service skills needs some work. She uses no manners, does not engage in any type of conversation, is impatient and in a rush and makes us feel like a burden.
Atmosphere: 4
Food: 5
Service: 1
Ethan Crawford
OMG they gave me a cookie. That weird lady with purple hair was extremely nice.
Atmosphere: 5
Food: 5
Service: 5
Patrick DeNardo
Had a father daughter night and we always do some sort of soup and sandwiches. Tonight was Panera broccoli 🥦 & chedder cheese 🧀. We ordered ahead & when we got there we checked in & waited. No one told us our order was ready neither did they bring it to table. So it sat there getting cold until we checked back in with front counter lady. No apologies nothing about rewarming it or new. There was no atmosphere unless you call family with 3 little girls sitting quietly in corner. Extremely disappointed 😞
Atmosphere: 4
Food: 5
Service: 4
Woody Jones
Really REALLY enjoy Panera for coffee, sodas, and meals! Wait staff is exceptional always. Very pleasant atmosphere. Count us as regulars!
Atmosphere: 5
Food: 5
Service: 5
Wayne Wyman
Love there soup and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Kenwyn Lee
Clarissa was our cashier and she was so pleasant, friendly and knowledgeable. Our order was accurate and absolutely delicious! It’s nice to go to a restaurant and have not only good quality tasty food but a pleasant person to wait on us. Go Clarissa! Go Panera - love Panera.
Atmosphere: 5
Food: 5
Service: 5
KD
Went in to sit down. Food was ok, service was terrible.
Everything was great as usual. The self service machine wasn’t working properly so I had to stand in line and there was only one cashier working. Other than that it was good.
Atmosphere: 5
Food: 5
Service: 5
Madelein Owen
I went in before lunch rush and it was super clean and quiet. I ordered a salad and it was fresh and ready super fast. The place was well staffed and everyone was polite and helpful.
Atmosphere: 5
Food: 5
Service: 5
Steve
Really nice employees
Atmosphere: 5
Food: 5
Service: 5
Denise Hachez
The food was not so great I had a ham and cheese sandwich on a flat croissant toast it was dry and I had to look hard to find the thin slice of ham
Atmosphere: 3
Food: 2
Service: 2
phillip schaitel
The girl that took my older got my drink wrong, and she had a very bad attitude that I had never experienced at any Panera Bread. My experiences at any one of your restaurants have always been great.
Went through the drive through two days ago with a semi large order, I was respectful and understood it takes time with big orders. The lady over the speaker was very rude the whole time always asking if that was it then getting upset when I added more. I pull up to the window still being respectful and they give me my drinks. 10 mins later they come back with my food and say “here is that” in a tone that implies that there is more coming and they leave the drive through window open. So I’m sitting there wondering if I’m getting more and a worker comes up and SLAMS the drive through window closed. I sit there shocked for 5 MORE MINUTES then the worker comes back and in the most rude tone ever asks why I’m still sitting in the drive through. I told her respectfully that I was just confused and she made it seem like there was more. On top of this terrible service they forgot a whole soup and a sandwich. I just don’t like how these workers made me feel like I was a creep for being confused and they COULDNT EVEN GET MY ORDER RIGHT.
Atmosphere: 1
Food: 2
Service: 1
I appreciated the manager at this location. Very kind and helpful
Service: 5
The folks that took our order were extremely friendly and helpful. Their customer service was outstanding!
Atmosphere: 5
Food: 5
Service: 5
We've been coming here every other Sunday after church for months. The food is so good and the atmosphere is great. We love coming here,, except,, we always get the same cashier -Katie- . We've only had one good experience with her and EVERY other visit we have felt very unwelcome. We used to order at the counter but she speaks to us in a very condescending manner. We now order at the self serve kiosk. She is usually the one to deliver our food to the table and her customer service skills needs some work. She uses no manners, does not engage in any type of conversation, is impatient and in a rush and makes us feel like a burden.
Atmosphere: 4
Food: 5
Service: 1
OMG they gave me a cookie. That weird lady with purple hair was extremely nice.
Atmosphere: 5
Food: 5
Service: 5
Had a father daughter night and we always do some sort of soup and sandwiches. Tonight was Panera broccoli 🥦 & chedder cheese 🧀. We ordered ahead & when we got there we checked in & waited. No one told us our order was ready neither did they bring it to table. So it sat there getting cold until we checked back in with front counter lady. No apologies nothing about rewarming it or new. There was no atmosphere unless you call family with 3 little girls sitting quietly in corner.
Extremely disappointed 😞
Atmosphere: 4
Food: 5
Service: 4
Really REALLY enjoy Panera for coffee, sodas, and meals! Wait staff is exceptional always. Very pleasant atmosphere. Count us as regulars!
Atmosphere: 5
Food: 5
Service: 5
Love there soup and sandwiches
Atmosphere: 5
Food: 5
Service: 5
Clarissa was our cashier and she was so pleasant, friendly and knowledgeable. Our order was accurate and absolutely delicious! It’s nice to go to a restaurant and have not only good quality tasty food but a pleasant person to wait on us. Go Clarissa! Go Panera - love Panera.
Atmosphere: 5
Food: 5
Service: 5
Went in to sit down. Food was ok, service was terrible.
Atmosphere: 2
Food: 4
Service: 1
Restaurantji Recommends
Everything was great as usual. The self service machine wasn’t working properly so I had to stand in line and there was only one cashier working. Other than that it was good.
Atmosphere: 5
Food: 5
Service: 5
I went in before lunch rush and it was super clean and quiet. I ordered a salad and it was fresh and ready super fast. The place was well staffed and everyone was polite and helpful.
Atmosphere: 5
Food: 5
Service: 5
Really nice employees
Atmosphere: 5
Food: 5
Service: 5
The food was not so great I had a ham and cheese sandwich on a flat croissant toast it was dry and I had to look hard to find the thin slice of ham
Atmosphere: 3
Food: 2
Service: 2
The girl that took my older got my drink wrong, and she had a very bad attitude that I had never experienced at any Panera Bread. My experiences at any one of your restaurants have always been great.
Atmosphere: 4
Food: 5
Service: 2
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