Subway

Shiloh-Grand Center, 1780 Shiloh Rd F, Billings
(406) 652-1736

Recent Reviews

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Samsungsupport Sucks

Was in there the other day and saw some crazy lady come in and start yelling and screaming at the guy working. She was out in the parking lot screaming my name is Elizabeth Courchene and you will RUE THE DAY. But the guy working was awesome made a perfect sandwich and I was on my way once the crazy lady left

Atmosphere: 5

Food: 5

Service: 5

Allan Nesss

Absolutely terrible service. The guy working wouldn’t make eye contact, he would just bark at people. He had a line out the door and was doing pickup orders, which is fine but didn’t even look at the folks waiting. As a local small business owner I was so befuddled. Will never be back !

bilal brown

Treated me like this was a 5 star restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Subway Footlong Cookie, Oven Roasted Turkey

joey scott

Pretty good subs, nothing to brag about. The guy making the subs was fast and clearly needed help at the lunch hour. He was good at his job, it is always clean when I go in this place

Atmosphere: 3

Food: 3

Service: 3

Dale J

The slowest employees at any Subway. Lettuce was all wilted. Ask for fresh and they said the was the best it gets. No apology for it. Very derogatory talking to us. Not coming back

Atmosphere: 2

Food: 3

Service: 1

Thomas Barger

This location is a little out of the way for most people so it is the perfect place to go. The staff are friendly, they almost never run out of bread or other ingredients, and the ambiance is chill.

Vegetarian options: there are several vegetarian options, though their vegetarian meat substitution options are limited.

Dietary restrictions: they cater to just about every restriction you could name.

Parking: the suite is located at the end of the stripmall so you have about 12 slots but I have never seen more than 5 full.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cinnabon Footlong Churro, Cold Cut Combo, Auntie Anne's Footlong Pretzel, B L T, Steak & Cheese, Subway Club, Cookies

Mariah Huseth

I was in hurry and messed up and online pick up order. Mitchell was soo nice and quick to assist me with my mistake. I have been soo happy with this west end location. Thank you soo much!!! Mitchell, thank you for your great customer service!!

Missy baze

Previous subway employee here! Worse subway experience in my life. And I'm over 30! Came in the the place was dirty with no customers in sight.
The Employee behind the counter was rude and had no customer service skills at all. It was a burden to ask for anything with this Employee. I want me meat heated before it's toasted and man oh man it was the worse thing in the world to ask him for that. He was even mumbling and complaining under his breath.

Atmosphere: 2

Food: 1

Service: 1

Doug Strand

Had only one poor girl working today at 11:45 am. Stood in line for 10 minutes. Then they got an on-line order, with 2 people in front of me. I could see I would be waiting another 15-20 min to even get my sandwich started, so I left. Suggestions: Have a minimum of two trained staff working the lunch hour! And give people standing in line priority over call-in and on-line orders!

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Sandwich

Daniel Bisso

Fairly fast. Good service. Food quality is okay, but not the healthiest food in my opinion. It was over $60 for 4 sandwiches so pricey for what you get in terms of quality.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Sandwich, Vitamin Water xxx

David Lankford

The meatballs are now made with PORK. For those that don't eat pork you would not be informed unless you asked. Stick with the steak and cheese if you want 100% beef

Atmosphere: 3

Food: 3

Service: 3

Michelle Swindell

Can bring this 60 miles home and it still tastes good. Already cold. Can heat it at home, still tastes good.

Food: 5

Service: 5

Recommended dishes: Sandwich

Mark K

ALWAYS fulfills that hunger craving I get for those sandwiches. And it shows!!! OH!! AND the personal service i receive? Is just awesome!!! Love it! ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Subway Club

Shelley Coming

Staff was friendly and helpful. Had a coupon, and one of the subs was not available with the coupon, but they rang it up differently so I could use the coupon. That was cool of them.

Kid-friendliness: Clean and spacious for dine-in.

Wheelchair accessibility: Clear and accessible walkways.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Meatball Sub, Garlic Roast Beef

Ashley Phillips

Ordered through Uber and as you can see there’s no meat on it at all! Also looked back on Uber and there was no option for adding meat (me thinking maybe I forgot to add the meat on there). Who would order a sandwich with no meat?!?! Tried calling the store to see what they could do and their phone number doesn’t even work!!

Food: 1

Recommended dishes: Spicy Italian

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