Don’t go in here if it’s past 8:30pm when they close at 9pm. I went in at 8:35 (and was out by 8:42) and got weird, passive aggressive comments, and a condescending greeting and goodbye. I apologized for coming in a bit late and got ignored, and I tipped them 30% as a thank you and they were loudly talking about how annoyed with the situation they were in the back as I was filling my drink. Customer service is dead hahahaha
Atmosphere: 1
Food: 4
Service: 1
Autumn Spivey
Shout out to the 2 young men working tonight! My sandwich was spot on. Thank you for accommodating my special requests. I went to order online tonight and was forced to update my app. I got my order in just a few minutes before cutoff. As someone who also works in the service industry, I know how frustrating it can be to get orders so close to closing time. Thank you for making me a perfect sandwich after a long day. Much appreciated!! 🌟 🤩 ⭐️
Food: 5
Service: 5
sierra Lofgran
2 things I went through the drive-thru they didn't toast my sandwich They lied about our total to get a free tip (I believe on tipping when you get good customer service but we went through the drive-thru and they didn't even make the item properly) I'm pregnant and just really upset right now this is overwhelmingly disappointing for me and I know I might be having an overreaction I just feel manipulated and disappointed
Food: 3
Service: 1
Zac A
I didn't get a chance to order food here. The touch screen drive thru sign is janky and not responsive. There is even a sign advising people that it doesn't work correctly. I can't imagine the difficulty patrons have with this in the winter or in the rain. This is an added level of frustration most drivers do not need. Replacing people with technology that make the service worse cannot be excused. It means you do not trust your employees and you do not respect your patrons.
Michael Kessler
How can I say to staff here? Courteous well-mannered and bring good energy and vibes to their work everyday
Atmosphere: 5
Food: 5
Service: 5
Jim
Don't send mailers to your neighbor for specials you don't take.
Atmosphere: 1
Food: 1
Service: 1
M T
My favorite subway in Billings. Employees are nice and always load up your sandwiches. Order online occasionally, it’s always correct and ready by the time I pickup.
Atmosphere: 5
Food: 5
Service: 5
connor Woods
10/10 great service inside. There was something going on outside where a lady was screaming my name is Elizabeth Courchene and you will rue the day but I've been coming here since highschool and the guy that's there has always done a great job. Thanks
Atmosphere: 5
Food: 5
Service: 5
Vanya
When someone asks for a BLT they mean they want a BLT. Not bread with only bacon on it. And don't yell at my spouse when they come back wondering why it only had bacon and tell her it's their fault for not specificly asking for tomatoes and lettuce. Do you know what a BLT is?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
William Ranck
I don’t understand how it’s hard for them to make a sandwich in a certain way. It’s kinda what they do. I ordered 3 times already.
Check your food before you leave. ESPECIALLY if you order one of the big sandwiches- often we don’t get the double meat or cheese. Today we got NO cheese so idk.. Oh they don’t answer the phone, either.
Atmosphere: 1
Food: 1
Service: 1
Cameron Ickes
It was just as good as every other subway! Maybe better!
Atmosphere: 5
Food: 5
Service: 5
Tristan Prutsman
Walked in during a very busy Saturday lunch rush. All the ladies behind the counter didn’t skip a beat and got everyone thru the line quickly.
Atmosphere: 5
Food: 5
Service: 5
Angel Williamson
Sandwich was great, but the workers were a little sour ?
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Cookies, Sandwich, Chocolate Chip, Steak and Cheese
Don’t go in here if it’s past 8:30pm when they close at 9pm. I went in at 8:35 (and was out by 8:42) and got weird, passive aggressive comments, and a condescending greeting and goodbye.
I apologized for coming in a bit late and got ignored, and I tipped them 30% as a thank you and they were loudly talking about how annoyed with the situation they were in the back as I was filling my drink.
Customer service is dead hahahaha
Atmosphere: 1
Food: 4
Service: 1
Shout out to the 2 young men working tonight! My sandwich was spot on. Thank you for accommodating my special requests.
I went to order online tonight and was forced to update my app. I got my order in just a few minutes before cutoff. As someone who also works in the service industry, I know how frustrating it can be to get orders so close to closing time. Thank you for making me a perfect sandwich after a long day. Much appreciated!! 🌟 🤩 ⭐️
Food: 5
Service: 5
2 things
I went through the drive-thru they didn't toast my sandwich
They lied about our total to get a free tip (I believe on tipping when you get good customer service but we went through the drive-thru and they didn't even make the item properly) I'm pregnant and just really upset right now this is overwhelmingly disappointing for me and I know I might be having an overreaction I just feel manipulated and disappointed
Food: 3
Service: 1
I didn't get a chance to order food here. The touch screen drive thru sign is janky and not responsive. There is even a sign advising people that it doesn't work correctly. I can't imagine the difficulty patrons have with this in the winter or in the rain. This is an added level of frustration most drivers do not need. Replacing people with technology that make the service worse cannot be excused. It means you do not trust your employees and you do not respect your patrons.
How can I say to staff here? Courteous well-mannered and bring good energy and vibes to their work everyday
Atmosphere: 5
Food: 5
Service: 5
Don't send mailers to your neighbor for specials you don't take.
Atmosphere: 1
Food: 1
Service: 1
My favorite subway in Billings. Employees are nice and always load up your sandwiches. Order online occasionally, it’s always correct and ready by the time I pickup.
Atmosphere: 5
Food: 5
Service: 5
10/10 great service inside. There was something going on outside where a lady was screaming my name is Elizabeth Courchene and you will rue the day but I've been coming here since highschool and the guy that's there has always done a great job. Thanks
Atmosphere: 5
Food: 5
Service: 5
When someone asks for a BLT they mean they want a BLT. Not bread with only bacon on it.
And don't yell at my spouse when they come back wondering why it only had bacon and tell her it's their fault for not specificly asking for tomatoes and lettuce. Do you know what a BLT is?
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Sandwich
I don’t understand how it’s hard for them to make a sandwich in a certain way. It’s kinda what they do. I ordered 3 times already.
Food: 1
Service: 1
Restaurantji Recommends
Sat in line for five minutes with no service
Service: 1
Check your food before you leave. ESPECIALLY if you order one of the big sandwiches- often we don’t get the double meat or cheese. Today we got NO cheese so idk..
Oh they don’t answer the phone, either.
Atmosphere: 1
Food: 1
Service: 1
It was just as good as every other subway! Maybe better!
Atmosphere: 5
Food: 5
Service: 5
Walked in during a very busy Saturday lunch rush. All the ladies behind the counter didn’t skip a beat and got everyone thru the line quickly.
Atmosphere: 5
Food: 5
Service: 5
Sandwich was great, but the workers were a little sour ?
Atmosphere: 2
Food: 5
Service: 4
Recommended dishes: Cookies, Sandwich, Chocolate Chip, Steak and Cheese
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