The last working Sunday November 9th around 11 was awful. She was rude, sighed the whole freaking time. Worst experience we've had at any subway. I almost always tip, she definitely didn't get one
Atmosphere: 2
Food: 2
Service: 1
D C
It is your standard Subway but this particular location would so overload your sandwich at no extra charge. Genuinely, got a sandwich and a deluxe salad.
Atmosphere: 5
Food: 5
Service: 5
Lindsey Buchanan
Service was ABSOLUTELY ATROCIOUS girlbworking named lyla I believe barely greeted me the sandwiches were made fine but she had such an awful attitude I HAD TO BAG MY OWN SANDWICHES she wasn't super busy either if she had been it'd be a little more understandable but the family behind me ordered a drink that's it. I get having a bad day but dont take it out on your customers. 1/10 on her customer service skills the food is like a 3/10
Atmosphere: 3
Food: 3
Robert Horton
There were not enough employees working. The lady making the sandwiches was kind but they had a new employee on the register who overcharged us by making our whole order into combos. They did not have the time to accommodate this due to the fact that there were only the two employees working. We ended up paying significantly more for our order. Not bad food, but definitely not worth the price.
Nikcole Merrell
I went in and waited 15 minutes while one service person had his back to me. Supposedly cleaning out the bread makers and one girl facing me getting bread to put in the oven ready. Neither one said hello or Wait a minute or I'll be right with you nor any acknowledgment except glance up and see my eyes and glance back down. On top of that, the meat and cheese was left open where flies could go in on it. They had the vegetables covered but the meat and cheese with their back turned to the customer waiting to be helped was getting covered in flies. It was gross. When I finally got help she had the music blaring so loud she couldn't hear me nor could I hear her. I had to lean over the counter to get her to understand. She acted like it was a big deal to be getting my sandwich ready and then got really upset when I hit no tip. When I paid. I didn't say anything. I didn't get angry. I didn't do anything but smile say thank you and I walked out but this is the digital age and guess what? This is a very poor rating at a place I go regularly and would like to get a Subway sandwich. They need to do better, especially since that Walmart is the busiest place in Billings heights. At this point I'm looking for a different sandwich place now and that is disappointing.
Atmosphere: 1
Food: 3
Service: 1
Tessa liesegang
Nobody greeted as I came in, just weird stares and the girl dipped into the back room leaving the guy to ask me what cheese I wanted 8 times. Very awkward very weird, hardly put any sauce on my sandwich, one sauce ran out and I guess that means there isn’t an extra one ready behind the counter to finish the rest of the sandwich. Seemed like the faves my used napkins w the way the shoved em in the bag, only gave me the single subway wrapping not the white paper as well. Haven’t been eating great, first thing I’ve craved in a long time and they really disappointed me. Any other time I’ve been in it’s been fantastic, those two need to do better. It’s 5/21 @ 4ish, avoid that shift people I guess. Even when what seemed like a manager walked in and said “try not to smile” to the kids cause that’s exactly what it seemed like they were doing.
Food: 3
Service: 1
Cole j
Don't bother to pay the 4.00 for extra meat. 4th time it came without it. I gave them 4 chances and I will never order from them again.
Dakota Highpine
Bek buckles was the worker at this shop He was fast convenient and varied to the point. He loves his job as you can tell and in the future, he has a great responsibility and I hope he becomes a manager someday we need more kids like him in this world to make it better
Atmosphere: 5
Food: 5
Service: 5
John Smith
I find it sad and amusing how customers here choose to be offended by things that have nothing to do with them. They call and complain to the owner because of a situation that prevents them from living in their own Pleasant Valley Sunday world. Oh, and BTW, maybe if they actually worked in retail, they would understand why Monica seems so frustrated.
Ordered uber eats. Sandwich was ordered with x2 meat plus extra bacon and double cheese. Be warned, if you order online, the workers don't care. This bacon is literally raw as you can see in the picture. On top of that we simply didn't receive a cookie or chips that we paid for. Uber offered $2 for compensation...
Atmosphere: 1
Food: 1
Service: 1
Daylon NoRunner
I usually never leave reviews ever but Monica’s service made me change my mind. She was extremely passive aggressive and rude towards us, any order we gave her she rolled her eyes and was so annoyed at the smallest things. We are very nice to service workers so i have no idea why she was so rude, keep in mind we were the only people in the store so it’s not like it was busy. Very rude customer service from her and it made my visit very unpleasant.
Atmosphere: 5
Food: 5
Service: 1
Lydia Schwartzkopf
Shout out to Monica for being so rude every time we come in! We are nothing but polite but no matter what you order she will roll her eyes and give you attitude. So unnecessarily rude!
Atmosphere: 5
Food: 5
Service: 1
Cliff Boone
Monica was very rude and condescending. We will NOT be coming back here. Awful customer service. Restaurant was filthy.
Atmosphere: 1
Food: 2
Service: 1
Anthony Mendoza
Went to the subway that’s in Walmart in the Hights and had the worst experience tonight getting food the man that was making my sandwich didn’t offer to remake it or anything after he screwed it up and was just
The last working Sunday November 9th around 11 was awful. She was rude, sighed the whole freaking time. Worst experience we've had at any subway. I almost always tip, she definitely didn't get one
Atmosphere: 2
Food: 2
Service: 1
It is your standard Subway but this particular location would so overload your sandwich at no extra charge. Genuinely, got a sandwich and a deluxe salad.
Atmosphere: 5
Food: 5
Service: 5
Service was ABSOLUTELY ATROCIOUS girlbworking named lyla I believe barely greeted me the sandwiches were made fine but she had such an awful attitude I HAD TO BAG MY OWN SANDWICHES she wasn't super busy either if she had been it'd be a little more understandable but the family behind me ordered a drink that's it. I get having a bad day but dont take it out on your customers. 1/10 on her customer service skills the food is like a 3/10
Atmosphere: 3
Food: 3
There were not enough employees working. The lady making the sandwiches was kind but they had a new employee on the register who overcharged us by making our whole order into combos. They did not have the time to accommodate this due to the fact that there were only the two employees working. We ended up paying significantly more for our order. Not bad food, but definitely not worth the price.
I went in and waited 15 minutes while one service person had his back to me. Supposedly cleaning out the bread makers and one girl facing me getting bread to put in the oven ready. Neither one said hello or Wait a minute or I'll be right with you nor any acknowledgment except glance up and see my eyes and glance back down. On top of that, the meat and cheese was left open where flies could go in on it. They had the vegetables covered but the meat and cheese with their back turned to the customer waiting to be helped was getting covered in flies. It was gross. When I finally got help she had the music blaring so loud she couldn't hear me nor could I hear her. I had to lean over the counter to get her to understand. She acted like it was a big deal to be getting my sandwich ready and then got really upset when I hit no tip. When I paid. I didn't say anything. I didn't get angry. I didn't do anything but smile say thank you and I walked out but this is the digital age and guess what? This is a very poor rating at a place I go regularly and would like to get a Subway sandwich. They need to do better, especially since that Walmart is the busiest place in Billings heights. At this point I'm looking for a different sandwich place now and that is disappointing.
Atmosphere: 1
Food: 3
Service: 1
Nobody greeted as I came in, just weird stares and the girl dipped into the back room leaving the guy to ask me what cheese I wanted 8 times. Very awkward very weird, hardly put any sauce on my sandwich, one sauce ran out and I guess that means there isn’t an extra one ready behind the counter to finish the rest of the sandwich. Seemed like the faves my used napkins w the way the shoved em in the bag, only gave me the single subway wrapping not the white paper as well. Haven’t been eating great, first thing I’ve craved in a long time and they really disappointed me. Any other time I’ve been in it’s been fantastic, those two need to do better. It’s 5/21 @ 4ish, avoid that shift people I guess. Even when what seemed like a manager walked in and said “try not to smile” to the kids cause that’s exactly what it seemed like they were doing.
Food: 3
Service: 1
Don't bother to pay the 4.00 for extra meat. 4th time it came without it. I gave them 4 chances and I will never order from them again.
Bek buckles was the worker at this shop He was fast convenient and varied to the point. He loves his job as you can tell and in the future, he has a great responsibility and I hope he becomes a manager someday we need more kids like him in this world to make it better
Atmosphere: 5
Food: 5
Service: 5
I find it sad and amusing how customers here choose to be offended by things that have nothing to do with them. They call and complain to the owner because of a situation that prevents them from living in their own Pleasant Valley Sunday world.
Oh, and BTW, maybe if they actually worked in retail, they would understand why Monica seems so frustrated.
Atmosphere: 5
Food: 5
Service: 5
They had no change...
Restaurantji Recommends
Ordered uber eats. Sandwich was ordered with x2 meat plus extra bacon and double cheese. Be warned, if you order online, the workers don't care. This bacon is literally raw as you can see in the picture. On top of that we simply didn't receive a cookie or chips that we paid for. Uber offered $2 for compensation...
Atmosphere: 1
Food: 1
Service: 1
I usually never leave reviews ever but Monica’s service made me change my mind. She was extremely passive aggressive and rude towards us, any order we gave her she rolled her eyes and was so annoyed at the smallest things. We are very nice to service workers so i have no idea why she was so rude, keep in mind we were the only people in the store so it’s not like it was busy. Very rude customer service from her and it made my visit very unpleasant.
Atmosphere: 5
Food: 5
Service: 1
Shout out to Monica for being so rude every time we come in! We are nothing but polite but no matter what you order she will roll her eyes and give you attitude. So unnecessarily rude!
Atmosphere: 5
Food: 5
Service: 1
Monica was very rude and condescending. We will NOT be coming back here. Awful customer service. Restaurant was filthy.
Atmosphere: 1
Food: 2
Service: 1
Went to the subway that’s in Walmart in the Hights and had the worst experience tonight getting food the man that was making my sandwich didn’t offer to remake it or anything after he screwed it up and was just
Atmosphere: 1
Food: 1
Service: 1
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