Ordered uber eats. Sandwich was ordered with x2 meat plus extra bacon and double cheese. Be warned, if you order online, the workers don't care. This bacon is literally raw as you can see in the picture. On top of that we simply didn't receive a cookie or chips that we paid for. Uber offered $2 for compensation...
Atmosphere: 1
Food: 1
Service: 1
Daylon NoRunner
I usually never leave reviews ever but Monica’s service made me change my mind. She was extremely passive aggressive and rude towards us, any order we gave her she rolled her eyes and was so annoyed at the smallest things. We are very nice to service workers so i have no idea why she was so rude, keep in mind we were the only people in the store so it’s not like it was busy. Very rude customer service from her and it made my visit very unpleasant.
Atmosphere: 5
Food: 5
Service: 1
Lydia Schwartzkopf
Shout out to Monica for being so rude every time we come in! We are nothing but polite but no matter what you order she will roll her eyes and give you attitude. So unnecessarily rude!
Atmosphere: 5
Food: 5
Service: 1
Cliff Boone
Monica was very rude and condescending. We will NOT be coming back here. Awful customer service. Restaurant was filthy.
Atmosphere: 1
Food: 2
Service: 1
Anthony Mendoza
Went to the subway that’s in Walmart in the Hights and had the worst experience tonight getting food the man that was making my sandwich didn’t offer to remake it or anything after he screwed it up and was just
Atmosphere: 1
Food: 1
Service: 1
Kirsten Buckland
I come here everyday for lunch because I work in the pharmacy. Since, Shawn started the place is just so much better. She has awesome customer service and is so kind to everyone. I love coming here even more now because of her. She really pays attention to the customers and goes the extra mile.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Hodges
Yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
Nicholas Frandsen
I tried to order a dozen cookies and the masked guy who can't figure out how to shave, informed me it was to inconvenient for them and I should call a head. Lazy and poor
Atmosphere: 1
Food: 2
Service: 1
Lacee Little Light
Thank you Subway! This comment is based solely on the management of this location.Yesterday I had received a call regarding this specific location that concerned me. I reached out to management to ask for the situation to be resolved. I was having difficulty keeping my tone neutral while expressing my feelings. She was able to effectively and efficiently understand my concerns and resolve the problem. She is a great example of what customers service looks like.Side note I would like to apologize to the man working when I called to gather more information. I was misinformed on the name of the employee that this incident occurred with. Thank you management for taking the time to look at the cameras for the correct information.
I have to say that this Subway had the best customer service! Not only was the food prepared and made to deliciousness but they also took the time to explain to us the changes that subway had made with some of there sandwiches. It was very clean and the customer service was impeccable I would recommend this to anyone looking for a great subway sandwich!
Abby Remmick
The lady who took my order was very rude, I tried asking what kind of pretzels there were cus like I’ve never ordered pretzels there, she went to someone else then proceeded to say to her coworker in a very rude tone “I don’t know what she wants. she didn’t tell me” I tried lol. And the cheese I got was old crusty cheese, it’s like they didn’t even want to refill the empty cheese.
Mr Bill
I tried to use a coupon that expires today, November 5th. I was told it is already expired. Stupid! If it expires at midnight on the 4th put the 4th as the expiration date
natasha rigsby
Monica (the older lady) has awful customer service. i asked for a meatball melt (which i thought the melts have specific recipes and bread to use) anyways she immediately caught an attitude and stated “thats going to be so messy” i actually order it online often and its never “messy” but okay whatever. she asks me what bread and so i said whatever the melt comes on and she snapped back quick with an attitude and said “you can get a melt on any bread” okay.. sorry im just trying to order it the way the menu is not being difficult, plus i thought her as a worker, shes supposed to know the menu and what goes on each sandwich but she acted as if i was a huge inconvenience asking for this sandwich and like it practically didn’t actually exist and i was going off script just to bother her. but throughout the entire time of her making this sandwich she keeps saying how “nasty and messy” its going to be ??? literally probably said it atleast 13 times during our entire interaction. and not to mention she burned the sandwich while continuing to go on and on about how “gross and messy” this sandwich is gonna be! and she just kept mumbling under her breath about it i thought she was done speaking to me because she wasn't coming back to the sandwich part of the counter (even after washing her hands) so i politely said “i also have another sandwich i wanna order” and she snapped at me AGAIN and said “I KNOW IM CLEANING MY HANDS” so at this point im just over the whole interaction because if you hate your job so much why are you working there!?! this is not the first time ive come to this subway and she acts as if customers are just such a huge inconvenience to her. definitely think she needs to rethink how she speaks to people and just do the job you signed up for without complaining.
Trent Standing Rock
Literally left there 15 minutes ago and the woman supposed to be taking orders was acting like a dog in heat with the dude in front of me. She had the gall to ask us to wait while (after already waiting for her to quit flirting with him for about 5 minutes) she walked away from us to go stand by the cash register to flurry more while other worker stood there twiddling her thumbs. No such thing as courtesy of manners.
They had no change...
Ordered uber eats. Sandwich was ordered with x2 meat plus extra bacon and double cheese. Be warned, if you order online, the workers don't care. This bacon is literally raw as you can see in the picture. On top of that we simply didn't receive a cookie or chips that we paid for. Uber offered $2 for compensation...
Atmosphere: 1
Food: 1
Service: 1
I usually never leave reviews ever but Monica’s service made me change my mind. She was extremely passive aggressive and rude towards us, any order we gave her she rolled her eyes and was so annoyed at the smallest things. We are very nice to service workers so i have no idea why she was so rude, keep in mind we were the only people in the store so it’s not like it was busy. Very rude customer service from her and it made my visit very unpleasant.
Atmosphere: 5
Food: 5
Service: 1
Shout out to Monica for being so rude every time we come in! We are nothing but polite but no matter what you order she will roll her eyes and give you attitude. So unnecessarily rude!
Atmosphere: 5
Food: 5
Service: 1
Monica was very rude and condescending. We will NOT be coming back here. Awful customer service. Restaurant was filthy.
Atmosphere: 1
Food: 2
Service: 1
Went to the subway that’s in Walmart in the Hights and had the worst experience tonight getting food the man that was making my sandwich didn’t offer to remake it or anything after he screwed it up and was just
Atmosphere: 1
Food: 1
Service: 1
I come here everyday for lunch because I work in the pharmacy. Since, Shawn started the place is just so much better. She has awesome customer service and is so kind to everyone. I love coming here even more now because of her. She really pays attention to the customers and goes the extra mile.
Atmosphere: 5
Food: 5
Service: 5
Yummy
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo
I tried to order a dozen cookies and the masked guy who can't figure out how to shave, informed me it was to inconvenient for them and I should call a head. Lazy and poor
Atmosphere: 1
Food: 2
Service: 1
Thank you Subway! This comment is based solely on the management of this location.Yesterday I had received a call regarding this specific location that concerned me. I reached out to management to ask for the situation to be resolved. I was having difficulty keeping my tone neutral while expressing my feelings. She was able to effectively and efficiently understand my concerns and resolve the problem. She is a great example of what customers service looks like.Side note I would like to apologize to the man working when I called to gather more information. I was misinformed on the name of the employee that this incident occurred with. Thank you management for taking the time to look at the cameras for the correct information.
Atmosphere: 1
Service: 5
Restaurantji Recommends
I have to say that this Subway had the best customer service! Not only was the food prepared and made to deliciousness but they also took the time to explain to us the changes that subway had made with some of there sandwiches. It was very clean and the customer service was impeccable I would recommend this to anyone looking for a great subway sandwich!
The lady who took my order was very rude, I tried asking what kind of pretzels there were cus like I’ve never ordered pretzels there, she went to someone else then proceeded to say to her coworker in a very rude tone “I don’t know what she wants. she didn’t tell me” I tried lol. And the cheese I got was old crusty cheese, it’s like they didn’t even want to refill the empty cheese.
I tried to use a coupon that expires today, November 5th. I was told it is already expired. Stupid! If it expires at midnight on the 4th put the 4th as the expiration date
Monica (the older lady) has awful customer service. i asked for a meatball melt (which i thought the melts have specific recipes and bread to use) anyways she immediately caught an attitude and stated “thats going to be so messy” i actually order it online often and its never “messy” but okay whatever. she asks me what bread and so i said whatever the melt comes on and she snapped back quick with an attitude and said “you can get a melt on any bread” okay.. sorry im just trying to order it the way the menu is not being difficult, plus i thought her as a worker, shes supposed to know the menu and what goes on each sandwich but she acted as if i was a huge inconvenience asking for this sandwich and like it practically didn’t actually exist and i was going off script just to bother her. but throughout the entire time of her making this sandwich she keeps saying how “nasty and messy” its going to be ??? literally probably said it atleast 13 times during our entire interaction. and not to mention she burned the sandwich while continuing to go on and on about how “gross and messy” this sandwich is gonna be! and she just kept mumbling under her breath about it i thought she was done speaking to me because she wasn't coming back to the sandwich part of the counter (even after washing her hands) so i politely said “i also have another sandwich i wanna order” and she snapped at me AGAIN and said “I KNOW IM CLEANING MY HANDS” so at this point im just over the whole interaction because if you hate your job so much why are you working there!?! this is not the first time ive come to this subway and she acts as if customers are just such a huge inconvenience to her. definitely think she needs to rethink how she speaks to people and just do the job you signed up for without complaining.
Literally left there 15 minutes ago and the woman supposed to be taking orders was acting like a dog in heat with the dude in front of me. She had the gall to ask us to wait while (after already waiting for her to quit flirting with him for about 5 minutes) she walked away from us to go stand by the cash register to flurry more while other worker stood there twiddling her thumbs. No such thing as courtesy of manners.
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